Embed Size (px)
DESCRIPTION
Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive advantage. But how do you drive the adoption of VUI in an organization with a long GUI-only history? We'll share the frameworks we used to evangelize VUI to help you start your own grassroots VUI movement.
Citation preview
EVANGELIZING & DESIGNING VOICE USER INTERFACE
STEPHEN GAY
2014
ADOPTING VUI IN A GUI WORLD
MARCH 28, 2014
@stephengay2014
EVOLUTION
Command Line Interface(CLI)
Graphical User Interface(GUI)
Natural User Interface(NUI)
Time
Inte
ract
ions
with
tech
nolo
gy
Voice User Interface(VUI)
A VUI ENABLES PEOPLE TO USE THEIR VOICES AND INNATE LANGUAGE SKILLS TO INTERACT WITH TECHNOLOGY.
DEFINE
"TYPES OF INTERACTIONS
@stephengay2014
TYPES OF INTERACTIONIn
tegr
atio
n C
ompl
exity
Customer Benefit
@stephengay2014
THE SECRETARY
Recognize what is being said and record it
@stephengay2014
THE SECRETARY
Recognize what is being said and record it
@stephengay2014
THE BOUNCER
Recognize who is speaking
@stephengay2014
THE BOUNCER
Recognize who is speaking
@stephengay2014
THE BOUNCER
@stephengay2014
THE GOPHER
Execute simple orders
@stephengay2014
THE GOPHER
Execute simple orders
@stephengay2014
@stephengay2014
THE PERSONAL ASSISTANT
Intelligently respond to natural language input
@stephengay2014
THE PERSONAL ASSISTANT
Intelligently respond to natural language input
@stephengay2014
THE PERSONAL ASSISTANT
@stephengay2014
THE PERSONAL ASSISTANT
"OPPORTUNITIES
@stephengay2014
OPPORTUNTIES
HumanizeHands Free Extra Hand Shortcuts
@stephengay2014
HANDS FREE
@stephengay2014
HANDSFREE
@stephengay2014
EXTRA HAND
@stephengay2014
HANDSFREE
@stephengay2014
SHORTCUTS
@stephengay2014
SHORTCUTS
@stephengay2014
HUMANIZE
@stephengay2014
HER
@stephengay2014
BRAINSTORM
"PRINCIPLES
@stephengay2014
BE MULTI-MODAL
VUI + GUI
@stephengay2014
PRINCIPLES
"IT’S DIFFERENT "DESIGNING FOR SPEECH
@stephengay2014
PRINCIPLES
@STEPHENGAYDOWNLOAD THE PPT AND MATERIAL
@stephengay2014
![Yong Vui Kong v Public Prosecutor [2012] SGCA 23](https://img.pdfslide.us/doc/110x75/54488b76afaf9f49088b4a0b/yong-vui-kong-v-public-prosecutor-2012-sgca-23.jpg)
