<ol><li> 1. (in no particular order) </li><li> 2. The best support centers are intuitive, guided and simple. </li><li> 3. You can do it too. They make it easy for customers to get in and get out with an answer, just like they want. </li><li> 4. Just be sure to learn from the champs. Say goodbye to the terrible, horrible, no good very bad support journey with these 7 awesome help centers </li><li> 5. Subtle support signup Toggled categories Short titles with main keywords only </li><li> 6. 2 </li><li> 7. Prominent search box Categorized by need/motivation One click to frequent questions Real time wait estimate </li><li> 8. 3 </li><li> 9. Well placed search bar Clear color coded categories Further help, in case you still need it </li><li> 10. 4 </li><li> 11. Minimal navigation options Breathable white space Prominent search box Intro videos everyone needs </li><li> 12. 5 </li><li> 13. Simple icons Organized by topics </li><li> 14. 6 </li><li> 15. Anticipates newbies Anticipates busy people Good content Mix </li><li> 16. 7 </li><li> 17. Clear breadcrumbs Instant translation Natural, 1st person language </li><li> 18. Want more tips on building a killer support center? Get them here Theres a lot more where that came from. </li><li> 19. More than 30,000 organizations are using Kayako everyday to support millions of customers. </li></ol>
