The Use of Technology to Scale a SME Business

Roy Shelton MBA, Founder of DropJaw Ventures Limited

Current Climate

1. Up to 70% of small to medium sized businesses in the UK expect their IT budget to increase in 2014

2. 51% saying that the adoption of technology innovation is being stifled because of lack of budget

3. 52% admitted that the failure of IT to deliver posed one of the biggest threats to their business next year

4. 53% of SMEs have experienced a major business disruption at an average cost of £22,914

5. Average cost per user for hardware, licences and support in an SME is sub £1,500 in Yr1reducing to £500 per user in Yr2-4

6. Vendor Choice is becoming more confusing

Ready For The Journey Of A Lifetime?

ClimbingYr 2

Cruising AltitudeYr 3

Don’t Be Afraid –There is Help Out There

Pre Flight/TaxiYr 1

Pre-Flight Check and Taxi

Facebook Twitter LinkedIn

Google Analytics

Domain Building Site

Lync

Microsoft Office 365

Climbing

Sage

Mail Chimp

Alcatel - Lucent

Microsoft Dynamics

Cisco

Microsoft SharePoint

ZenDesk

Cruising Altitude

Don’t Panic or Be Forced to Make Dumb Decisions

Overview of the (Non-Technical)Three Fundamentals

TechnologyPeople

Process

• Look at Cloud• Desktop management• LAN/WAN connectivity• Server Management• Cisco• Microsoft• Alcatel lucent

• Clear scope of works• Project initiation and transition• Planning and definition• Contract administration• Acceptance and sign off• Operational processes• Authorisation and quality• Operational review and management

• Appointment (attitude/aptitude)• Location• Familiarisation• Training inc PDPs• Partners

Non-Technical Overview The Technology

Deploy an end to end experience and a solution based on industry standard technology, building blocks from leading providers supported internally or by a local partner.

Technology

WANProductivityVOIPLAN/ WAN ActiveHardware

Your Office

Your ClientsYour Partners

MI

Now You Are In Control

Conclusion

You know you want to go somewhere sunny! You think you know how to get there If you plan and deploy the right technology you may get there Technology choice and funding will be your biggest issue Technology is NOT the total solution….its only part of it There is no “one size fits all” solution You must be socially Integrated Automation can save time and more Without the right technology, you will fail Productivity is not about how much time you spend in the office Your

Co

Recommendations

Ensure you have a clear ICT strategy which underpins your business objectives Use ICT to create a compelling and sustainable competitive advantage In house or out source but ensure someone takes ownership so you are free to

focus on running your business Invest early in solutions and partners that scale with you “ Pay as you Grow” Invest in stages and plan the roll out with care Don’t let technology rule your company, make it work for you Develop and monitor a continuous improvement plan with:

Fixed budget for TCO SMART objectives Measurable ROI Ensure ICT is on your board agenda

If you want to go fast, go alone. If you want to go far, go together.African Proverb

Email Me: roy.shelton@dropjawventures.co.uk

Call Me: 07977 237284

Enjoy The Flight

Visit us at www.dropjawventures.co.uk