SAP Leonardo

Reimagine Service Delivery The Internet of Things (IoT) for Public Services: Government and Healthcare

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Meeting Public Needs Through Digital Transformation and IoT

Demand for services is up but budgets are down. For public services organizations, this is a common story – but now it’s one that’s taking a new turn for the better.

PRIMED FOR REVOLUTIONAccording to The IoT Imperative in Public Services: Government and Healthcare,* a new IDC white paper sponsored by SAP, public organizations are facing multiple challenges such as aging populations, rapid urbanization, political instability, concerns about sustainability and resiliency, and changing worker and resident expectations. This has primed constitu-encies of all kinds for a revolution in public service delivery, one based on more positive experiences and better outcomes.

WHAT DOES THIS MEAN FOR YOUR PUBLIC SERVICES ORGANIZATION?The time is now to pursue an agenda of digital transformation that makes use of the Internet of Things (IoT) in an intelligent manner to drive efficiency and effectiveness in service delivery. Think about connected traffic lights, wearable healthcare devices, and data gathered from sensors to measure things like acoustic levels, air quality, temperature, and pressure. Government agencies and service-delivery partners can use the IoT to make better decisions faster and meet public needs more effectively.

The opposing dynamics of constrained or even shrinking government budgets and demands for additional govern-ment services are stressing government agencies beyond the breaking point.*

*IDC White Paper, sponsored by SAP, The IoT Imperative for Public Services: Government and Healthcare, May 2017.

© 2017 SAP SE or an SAP affiliate company. All rights reserved.

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Prerequisite: IoT Capabilities

With Internet of Things (IoT) capabilities, public service organizations can leverage Big Data, analytics, and cloud technology to improve service delivery. SAP® Leonardo IoT capabilities address the key challenge areas that IDC sees driving change for public agencies:

Service efficiency: Use IoT-generated data to support new service models for taxation and revenue management, agricultural support, interior lands and park management, highway and infrastructure management, and more.

Smart cities: Build an IoT infrastructure at the municipal level that helps you manage urban growth, attract investment, and maximize energy resources for a sustainable future.

Defense and security: Reimagine operating procedures for defense and security with IoT technologies that trans-form asset and people tracking, remote monitoring, building management, and much more.

Healthcare: Use innovative solutions such as remote patient monitoring sup-ported by IoT technology to move from sick care to true healthcare where providers are compensated for outcomes rather than service volume.

© 2017 SAP SE or an SAP affiliate company. All rights reserved.

YOUR PARTNER IN IOT-ENABLED GROWTHAt SAP, we understand public services, the constituencies you need to engage, and the role of tech-nology in helping you succeed. Download the IDC white paper to learn more about how you can seize the opportunities of the IoT – and then come talk to us.

www.sap.com/PublicSectorIoT

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