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2016 Super Bowl Ad Performance SOCIAL INTELLIGENCE REPORT Produced by OYE! Business Intelligence, LLC Photo courtesy of nfl.com

Super Bowl 50 Hispanic Online Conversation Analysis

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2016 Super BowlAd Performance

SOCIAL INTELLIGENCE REPORT

Produced by OYE! Business Intelligence, LLC

Photo courtesy of nfl.com

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Actionable Insights:

OYE! is a language neutral solution that can analyze conversation in English, Spanglish and Spanish to

derive meaning from unstructured social conversation among Hispanics. OYE!’s natural language

processing solution is designed not only to identify Hispanics, but to also derive insights marketers can use

in planning campaign strategy, messaging and targeting.

The Solution:

Insights derived from social conversation by OYE! can provide key details into Hispanic consumers through

their own statements about brands through online conversation. OYE! analyzes that conversation to allow

brands to understand different aspects of where their most useful audience segments are. OYE! also

provides insights into how to create campaigns tailored to those groups of people.

Demographics

Build knowledge of

audience age,

geography and

gender through

social

conversations.

Psychographics

Know what those

who interact with a

brand like, follow

and share for use in

targeting and

content curation.

Keywords

Understand the

terms most

frequently used to

guide more authentic

content curation and

conversation.

Channel Insights

Understand both

where consumers

most favorably

interact with your

brand as well as

where your

competitors focus

their efforts.

The Value:

Leveraging insights from OYE! drives conversation tailored to the Hispanic consumer where they want it,

when they want it and how they want it. The result: Better conversion, lift and engagement resulting from

campaigns targeted to the Hispanics most influential over purchasing decisions for your brand.

15%

14%

Overview:

OYE! listens to consumers in their own space. Where they talk and share decisions online. Our reports

deliver insight on what Spanish speaking and bilingual Hispanics have to say about your brand and your

competitors. Understanding consumer attitudes towards brands, their products and their marketing efforts

provides our clients and partners with insights that inform marketing campaigns across digital channels.

Table of Contents

Page 4: Overall Conversation Volume

Page 5: Share of Voice and Gender Analysis

Page 6: Geolocation and Sentiment

Page 7: Language & Influencers

REPORT FOR Spanish Broadcasting System

2016 Super Bowl: Ad Performance

Methodology:

This analysis covers over 25,000 Hispanic verified conversations gathered from Twitter, Facebook and the

web at large about Super Bowl 50. All data came from conversations posted on February 7, 2016.

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SUPER BOWL 50 ANALYSIS

Overall Conversation Volume

79%

4%

3%

2%

1%

10%

Pepsi

.12%

Coca Cola

Mountain Dew

Miller Lite

Bud Light

Budweiser

Shock Top

34%

18%

9%

6%

6%

19%

Honda

4%

BMW

Hyundai

Buick

Audi

Kia

Toyota

Top Brands

Automotive Industry

Top Brands

Beverage Industry

Share of Voice

REPORT FOR Spanish Broadcasting System

2016 Super Bowl: Ad Performance

58%

5%

5%

4%

3%

20%

Doritos

3%

Taco Bell

Avocados From Mexico

Snickers

Skittles

Heinz

McDonald’s

76%

4%

4%

3%

1%

10%

T-Mobile

1%

Intuit

PayPal

Wix.com

Apartments.com

Amazon

SquareSpace

Top Brands

Technology Industry

Top Brands

Food & Snacks

Negative

Not Calculated

Neutral

Positive

• T-Mobile, supported by commercials featuring performers well known with the Hispanic community, had the most

positive sentiment among brands that led their respective industries.

Online conversation among US Hispanics for 2016 Super Bowl ads had strong volume primarily led by Pepsi while T-Mobile

conversation was overwhelmingly positive, at a higher proportion relative to the beverage brand.

OYE! analyzed all conversations per industry by quantity of Hispanic mentions. Pepsi had the highest share of voice with

the commercial and activation, #PepsiHalftime but had less positive sentiment compared to Honda which featured a

comedic ad starring singing sheep.

• T-Mobile and Doritos each had two commercials during Super Bowl 50 which helped these brands to lead online

Hispanic conversations within their respective industries.

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Share of Voice

REPORT FOR Spanish Broadcasting System

Female

Male

2016 Super Bowl: Ad Performance

Women led the overall US Hispanic conversation for Super Bowl commercials.

✦ Twitter was the channel that led all channels in use by Hispanics when talking about Super Bowl 50 commercials.

✦ Pepsi male Hispanic mentions show a high

number of retweets for the Coldplay &

Beyonce performance

✦ Honda’s singing sheep commercial was a

conversation driver among males

✦ T-Mobile, supported by commercials

featuring the rapper Drake and Steve

Harvey led overall positive sentiment

Share of Voice and Gender Analysis

61%

39%

Gender Analysis

0 2,000 4,000 6,000 8,000 10,000 12,000

Heinz

Mountain Dew

Coca Cola

Pokemon

Doritos

Budweiser

T-Mobile

Pepsi

Positive Negative Neutral

Overall conversation among US Hispanics for 2016 Super Bowl ads was led by the Pepsi campaign with T-Mobile

conversation coming in second. Pokémon, celebrating its 20th anniversary, also resonated well with Hispanics and was the

fifth most discussed commercial among Hispanics.

Geolocation and Sentiment

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A high level of neutral posts throughout the analysis for all brands shows an opportunity to convert neutral sentiment

into positive during next year’s Super Bowl.

✦ Neutral sentiment was driven by the tendency by consumers to share content that was informational and not

written in an upbeat tone

Conversations among U.S. Hispanics for Super Bowl 50 had the largest volume of conversations on the west coast in

southern California while also being spread out among Texas and along the east coast.

Sentiment Sentiment

Sentiment Analysis

Geolocation Analysis

REPORT FOR Spanish Broadcasting System

FemaleMale

For further details on specific sentiment analysis per brand, contact OYE! at [email protected]

2016 Super Bowl: Ad Performance

40%

4%

56%

23%

2%

75%

Top 5 Cities

New York, NY 14%

Los Angeles, CA 10%

Houston, TX 5%

Miami, FL 4%

Chicago, IL 4%

Overall Conversation Language

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Online Influencers for Super Bowl 50

Language Analysis

93%

7%

English

Bilingual

Raini Rodriguez

Actress. Singer. Director.

https://twitter.com/Raini_Rodriguez

Twitter Followers: 1.22M

Los Angeles, CA

Gustavo Dudamel

Music Conductor

https://twitter.com/GustavoDudamel

Twitter: 692K followers

New York, NY

Ja’Crispy Vulcano

Comedian

https://twitter.com/SalVulcano

Twitter: 556K Followers

Staten Island NY

REPORT FOR Spanish Broadcasting System

96%

4%

English

Bilingual

Jose Andres

Chef

https://twitter.com/chefjoseandres

Twitter: 355K followers

Washington, DC

Louis Velazquez

UCW Radio Host

https://twitter.com/louisvelazquez

Twitter: 265K Followers

N/A

Brian Moran

Menswear Connoisseur

https://twitter.com/brianmoran/

Twitter: 201K Followers

New York, NY

For an additional list of influencers, contact OYE! at [email protected] or visit http://oyeintelligence.com/#products

It is important to note from previous OYE! analysis that brands that lead conversations in Spanish tend to drive much higher levels of Spanish

mentions then peer brands that post exclusively in English.

2016 Super Bowl: Ad Performance

Language Language

FemaleMale

Based on the data collected and analyzed, Hispanics tended to discuss Super Bowl 50 commercials in English. All

mentions collected for this study were required to include a mention of the word ‘Super Bowl’ ‘#SB50’ or several other

variations of the proper name indicating it as a Super Bowl mention. As any post containing at least 1 word of English and

1 word of Spanish is considered bilingual, all Hispanic mentions were considered either English or Bilingual in this study.

THANK YOU!

Max Ramirez Natasha Pongonis

[email protected] [email protected]

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REPORT FOR Spanish Broadcasting System

2016 Super Bowl: Ad Performance