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Facilities
Over crowded Dock
No place for returns
Not enough fork trucks
People
Insufficient training
Team not used properly
Shipping turnover
Inexperienced supervisors
System
Computer failures
Engineering changes
Errors on bill of ladding
Not enough fork
trucksInsufficient
training
Engineering
Changes
No place for
returns
Computer failures
Over crowded
dock
Shipping
turnover
Team not used
properly
Error on bill of
laddingInexperienced
supervisors
Affinity Diagram
Affinity Diagram/ New 7 QC Tools Shakehand with Life