Hagstotz ITM RESEARCH & CONSULTING Business Presentation 2015

www.hagstotz-itm.de 06.03.2015 www.hagstotz-itm.de Business Presentation 2015

Your partner in enhancing customer loyalty, product development, marketing and sales

Hagstotz ITM GmbH, Saint-Andre-Str. 9, D-75203 Königsbach-Stein, Germany, [email protected]

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www.hagstotz-itm.de Business Presentation 2015

Hagstotz ITM: About us

Fields of Activity

References

Contact

Topics

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About us We stand for innovation, competence and reliability.

Full-service institute founded by Sociologist (Dipl.) Karin Schmitt-Hagstotz and Prof. Dr. Werner Hagstotz in 1992.

Excellent know-how in various industries.

Traditional market research and business consulting complemented by new tools, see fields of activity.

Located in Germany, operating on a global level with an international network.

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Fields of Activity

Market Research

Customer insights (e.g. customer satisfaction)

Customer journey

Employee satisfaction surveys

Measurement of sales efficiency (e.g. mystery shopping)

Fair monitoring and visitor survey

Social media analysis

Regional monitoring.

Strategic insights and innovative solutions to help our customers to achieve their key business objectives.

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Fields of Activity

Business Consulting

Brand building and brand management

Competitive analysis

Cockpit (Business information system)

Knowledge management

Trend analysis, potential analysis and market forecasts

Future scenarios and future forecasts

In-house seminars and customized workshops.

Strategic insights and innovative solutions to help our customers to achieve their key business objectives.

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Reliable results, Co-operative implementation.

HITM: Our Philosophy

• Holistic view

• Extensive experience

• Customized solutions

• Implementation support

markets

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Based on our accumulated knowledge, practical experience, and scientific concepts, HITM has developed a program that speaks for itself.

The trademark AuditMarketingPerformance consists of modules which include proven HITM instruments that are applicable to several business sectors.

Based on customer needs and initial status analysis, modules will be selected accordingly.

The following slides will provide an overview of these modules. Detailed and concise profiles will be gladly provided on request.

The name says it all ®

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Product Module

Marketing Module

Customer Module

Distribution Module

Brand Module

Communi-cation Module

Actual state analysis:

360o Module Business

Cockpit:

Management Module

Audit Marketing Performance

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Overview of Modules ®

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International Market Research and Consulting

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Compliance with the guidelines of the market research organisations • BVM - Berufsverband Deutscher Markt- und Sozialforscher e.V.

Professional association of German market and social researchers • ADM - Arbeitskreis Deutscher Markt- und Sozialforschungsinstitute e.V.

Association of German market and social research institute • ESOMAR

The essential organisation for encouraging, advancing and elevating market research worldwide.

HITM operates according to the Bundesdatenschutzgesetzt (BDSG) German federal data protection law

Co-operative member of the BVM association of German market and social researchers.

Supporting the Initiative Markt- und Sozialforschung e.V. (IMSF) German initiative market and social research with the objective of

• Demonstrating the benefits of market and social research • Information about the difference between market research and advertising • Emphasis on the guarantee of anonymity and privacy.

Quality Assurance

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HITM-Team for your success

• Full service institute

• Experienced team

• Pragmatic approach

• Customer oriented

• International presence

Reliable results, Co-operative implementation.

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Clientele list Audi AG Benelli Pesaro BGK GmbH & Co. KG BMW AG BMW Motorrad GmbH Bosch GmbH BVR Bundesverband der Volksbanken und Raiffeisenbanken Chrysler Deutschland GmbH Daimler AG Deutsche Bahn AG Deutsche Renault AG Dr. Ing. h.c.F. Porsche AG Ducati Motor Deutschland GmbH Ford-Werke GmbH Gallup Organization Princeton (USA) GGB Beratungsgruppe GmbH Hannover Rückversicherung AG Harley-Davidson Europe Ltd. Harley-Davidson Motor Company USA Heidenheimer Verkehrsgesellschaft Honda Research & Development Europe IBM Deutschland GmbH IHK Ulm Industrieverband Motorrad Deutschland Innovationsregion Ulm J. Esslinger GmbH & Co. KG Kawasaki Motors Europe N.V., Niederlassung Deutschland KLEINER GmbH KTM Sportmotorcycle GmbH Landratsämter Enzkreis und Landkreis Calw LIGANOVA GmbH Lufthansa Flight Training (LFT)

Mercedes-Benz Museum GmbH Michelin Reifenwerke Motorpresse Stuttgart Nissan Europe Nürnberger Akademie für Absatzwirtschaft R+V Allgemeine Versicherung AG Regionalmonitor Nordschwarzwald Regionalmonitor Ulm / Neu-Ulm Sedus Stoll AG Sparkassen Staatsministerium Baden-Württemberg Staatliche Schlösser und Gärten Baden-Württemberg Stadt Biberach an der Riß Stadt Pforzheim Stadtverkehr Pforzheim (SVP) Stadtwerke Aachen Stadtwerke Ulm SUZUKI International Europe GmbH Technologieregion Karlsruhe Triumph Motorrad Deutschland GmbH TÜV Süddeutschland Umweltministerium Baden-Württemberg Union Investment University of Cambridge Versorgungsanstalt des Bundes und der Länder (VBL) Verlag das Beste GmbH Volksbanken und Raiffeisenbanken VW AG Weltbild Verlag Würth AG Yamaha Motor Deutschland GmbH Zentrum für Management und Marketing, St. Petersburg/Russland

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Contact

Sociologist (Dipl.) Karin Schmitt-Hagstotz General Manager

Prof. Dr. Werner Hagstotz Partner & Scientific Advisor

HAGSTOTZ ITM GmbH RESEARCH & CONSULTING

Saint-Andre-Str. 9 Schloss Königsbach

D-75203 Königsbach-Stein Germany

phone +49 (0) 72 32 / 3 19 09 - 0

fax +49 (0) 72 32 / 3 19 09 - 19 email: [email protected]

www.hagstotz-itm.de

Data & Analytics

Hagstotz ITM RESEARCH & CONSULTING Business Presentation 2015