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Ethics & Privacy Issues in the context of Learning Analytics Alan Berg (Universiteit van Amsterdam), Maren Scheffel (Open Universiteit)

Ethics & Privacy Issues in the context of Learning Analytics

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Page 1: Ethics & Privacy Issues in the context of Learning Analytics

Ethics & Privacy Issues

in the context of Learning Analytics

Alan Berg (Universiteit van Amsterdam),

Maren Scheffel (Open Universiteit)

Page 2: Ethics & Privacy Issues in the context of Learning Analytics

https://www.getsafeonline.org/themes/site_themes/getsafeonline/images/article_images//Data-Protection_Act.jpg

https://www.enisa.europa.eu/media/news-items/european-data-protection-day-28th-january-

2014/image

Page 3: Ethics & Privacy Issues in the context of Learning Analytics

Agenda

• Introductions

• Community building

• The Process

• Findings

• Discussion

Utrecht, October 28, 2014

Utrecht, October 28, 2014

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 4: Ethics & Privacy Issues in the context of Learning Analytics

Introduction

Alan Berg BSc.MSc.PGCE.

• Innovation WG ICTServices UvA & HvA

• Member of the Focus Group LA at the UvA

• Community Officer Apereo Learning Analytics

Initiative

• SURF SIG Learning Analytics

Co Chair (with Hendrik Drachsler, OUNL, LACE

Project, well known in the field, read his research)

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 5: Ethics & Privacy Issues in the context of Learning Analytics

Introduction

Maren Scheffel M.A. Computational Linguistics

• Researcher & PhD Candidate at the Open

Universiteit, Faculty: Psychology and Educational Sciences

Department: Welten Institute

Programme: Technology Enhanced Learning Innovations

Focus: Learning Analytics and Open Data

• works for the LACE Project (laceproject.eu)

• member of the SURF SIG Learning Analytics

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 6: Ethics & Privacy Issues in the context of Learning Analytics

Community Building

Learning Analytics is a global movement

Global Map Test / Mike Rosenberg / CC BY

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 7: Ethics & Privacy Issues in the context of Learning Analytics

Community Building

Diverse – complex – beautiful

• SoLAR

• LACE

• Apereo

• SURF, JISC

• Educause

• Universities

• Commercial

• Funding authorities

• EU projects

• MORE …… CC: https://www.flickr.com/photos/photonquantique/1411702665/

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 8: Ethics & Privacy Issues in the context of Learning Analytics

EU Context

Modernisation of Higher Education

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

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Page 9: Ethics & Privacy Issues in the context of Learning Analytics

EU Context

Modernisation of Higher Education

Recommendation 14Member States should

ensure that legal

frameworks allow higher

education institutions to

collect and analyse learning

data. The full and informed

consent of students must be

a requirement and the data

should only be used for

educational purposes.

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 10: Ethics & Privacy Issues in the context of Learning Analytics

EU Context

Modernisation of Higher Education

Recommendation 15Online platforms should

inform users about their

privacy and data

protection policy in a

clear and understandable

way. Individuals should

always have the choice

to anonymise their data.

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 11: Ethics & Privacy Issues in the context of Learning Analytics

The Process

• Goal

– Open Book on Ethics and Privacy Issues in LA

• Team

– preparation and supervision

Hendrik Drachsler & Maren Scheffel

– Support

• SURF

• Alan Berg & Gábor Kismihók

• First step

– Survey about Privacy and Ethics issues

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 12: Ethics & Privacy Issues in the context of Learning Analytics

The Process

• Series of interconnected workshops

– Utrecht, Oct 28, 2014

– Rotterdam, Nov 11, 2014

– Washington, Nov 11, 2014

– Paris, Apereo Conference, February 2015

– Poughkeepsie, LAK15, March 2015

• End product

– an internationally validated set of opinions that can

feed policy

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 13: Ethics & Privacy Issues in the context of Learning Analytics

Example Survey Questions

• Who is in charge (who is the owners) of the data

created by persons?

• What is the impact of privacy concerns for the

management? How to deal with these concerns?

• Should students be allowed to opt-out of having their

personal digital footprints harvested and analysed?

• How to prevent reuse of collected data for non-

educational needs. (e.g. finance, insurance,

research), or is it no problem?

• Full list: bit.ly/ep4la_allresp

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 14: Ethics & Privacy Issues in the context of Learning Analytics

Findings - 10KM view

• Questions well mapped to Principles of privacy• http://en.wikipedia.org/wiki/Data_Protection_Directive

• http://en.wikipedia.org/wiki/Data_governance

• http://www.oaic.gov.au/privacy/privacy-resources/privacy-fact-

sheets/other/privacy-fact-sheet-2-national-privacy-principles

• Privacy by Design needs to be baked in from start

for production systems ( http://www.privacybydesign.ca )

• There are three well defined groups who care to

different levels about privacy.

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 15: Ethics & Privacy Issues in the context of Learning Analytics

Themes around Privacy

• Legitimate grounds

(Why are you allowed to have the data)

• Purpose of the data + Limitation to the purpose

(→ Repurposing is an issue)

• Data quality

(1. How good is the data, 2. When do you I delete

data and what data; We need different types of data

(mouse clicks, e-portfolio information))

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 16: Ethics & Privacy Issues in the context of Learning Analytics

Themes around Privacy

• Transparency

(Informing students, Checklist what to communicate)

• Inventory of data

(What data do you have? What can you do with that

data already?)

• The right of the data subject to access their data

from the data client

(For teachers teachers who are employees there are

even )

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 17: Ethics & Privacy Issues in the context of Learning Analytics

Themes around Privacy

• Outsource processing to external parties

(You have to make sure that the external parties does

not do additional and own analysis with the captured

data → NDA agreement)

• Transport data, legal location

(→ Safe Harbour agreement)

• Data Security

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 18: Ethics & Privacy Issues in the context of Learning Analytics

Privacy by Design?? For large scale deployments ??

Foundational Principles

1. Proactive not Reactive;

2. Privacy as the Default Setting

3. Privacy Embedded into Design

4. Full Functionality

5. End-to-End Security

6. Visibility and Transparency

7. Respect for User

http://www.privacybydesign.ca/content/uploads/2009/08/7foundationalprinciples.pdf

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 19: Ethics & Privacy Issues in the context of Learning Analytics

Grouping around Privacy (Approximate)

• 25% Privacy fundamentalist (don’t share any data)

• 60% Medium data shares

• 15% Don’t care group

• No evidence but we expect the ration to change

depending on age demographics.

Resource for general survey information:

https://epic.org/privacy/survey/

One example of divisions into groups:

http://www.cs.cmu.edu/~ponguru/CMU-ISRI-05-138.pdf

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 20: Ethics & Privacy Issues in the context of Learning Analytics

Discussion: YOUR TURN

• Who is in charge (who is the owners) of the data

created by persons?

• What is the impact of privacy concerns for the

management? How to deal with these concerns?

• Should students be allowed to opt-out of having their

personal digital footprints harvested and analysed?

• How to prevent reuse of collected data for non-

educational needs. (e.g. finance, insurance, research),

or is it no problem?

• Teachers indicated that they do not always want to be

confronted with detailed analysis of a learner. They

want to be able to keep an open mind. Is this ethical?

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 21: Ethics & Privacy Issues in the context of Learning Analytics

Acknowledgements

• Those who attended the Privacy workshop in Utrecht.

• Clipart: https://openclipart.org

• The authors mentioned in the links

• SURF, LACE for supporting the community

• You, for your future work

Page 22: Ethics & Privacy Issues in the context of Learning Analytics

SIG Learning Analytics

Wat doet de SIG Learning Analytics?

•Kennis delen: het uitwisselen van informatie, nieuws en best practices.

•Kennis bundelen: bij elkaar brengen van experts, docenten, studenten en

andere belangstellenden.

•Kennis genereren: samen nieuwe inzichten ontwikkelen op bijeenkomsten

en in focusgroepen.

•Waar vindt u de SIG Learning Analytics?

•SURFspace: een online platform met nieuws, blogs en literatuur over

learning analytics: www.surfspae.nl/learninganalytics

•Bijeenkomsten: de SIG Learning Analytics organiseert regelmatig

bijeenkomsten, bijvoorbeeld bij SURFacademy, het

professionaliseringsprogramma van SURF.

OWD 2014 – Ethics & Privacy in the Application of Learning Analytics

Page 23: Ethics & Privacy Issues in the context of Learning Analytics

Contact

Alan Berg

[email protected]

Maren Scheffel

[email protected]

Page 24: Ethics & Privacy Issues in the context of Learning Analytics

EXTRA

• https://www.youtube.com/watch?v=LfXDzpTnvqY(17 minutes, last 5 minutes possible)

• Open Learning Analytics

http://www.solaresearch.org/OpenLearningAnalytics.pdf