MOBILE FINANCIAL SERVICES

DOMAIN TRAINING D U R AT I O N – 3 D A Y S

5 51 W i lm o t R o ad

Ne w Ro c h e l l e , N e w Y o rk 1 08 0 4

Un i t e d S t a t e s

www. g am m a n a l y t i c s . c om

Mobile Financial Services is emerging as an important part of telecom operator’s offerings. Mobile Money has become very popular mostly in the developing world. The success story of M-Pesa in Kenya paved the way for Telecom Operators everywhere to focus on delivering or improving Mobile Financial Services. Initially Mobile Money was considered as a niche solution, but with wide spread popularity, high volume real-time transactions and strict government regulations, operators need focussed teams to ensure compliance, growth and profitability. This has resulted in ensuring that the assurance aspects of Mobile Money services are properly managed. Mobile Financial Service Assurance draws its influence from Revenue Assurance as well as financial system audits and online security processes. This training is aimed at existing professionals who want to upgrade their skills or new aspirants who need a strong foundation in Mobile Money Assurance. This hands-on training will cover the systems and technology side as well as analysis, reporting and industry best practices and procedures in Mobile Financial Services Assurance.

MFS OVERVIEW

Emergence of Mobile Financial

Services

Models of Delivery in Financial

Services

Components of MFS Program

Role of telecom operators in

Financial Service Delivery

Need for Assurance and Fraud

Monitoring in MFS

FUND AMENTALS OF MFS

Understanding key variables of MFS

Authentication and Security

1:1 Principle of Electronic Funds

Creation

Maker-Checker or Four Eye

Principle

Mobile Money Financial Equation

D AT A W R ANGLING

Data Sources

Data Collection

Validations & Audit

Parsing

Enrichment

R A D ATA AN ALYSIS

KYC Validations

Balance Movement

Reversal Monitoring

Tariff Validations

Commission Validations and

Assurance

Margin Assurance

3rd party Reconciliation

Trend Analysis

Float Monitoring

FR AUD AN ALYSIS

Identity Theft

AML controls

Compliance

Split Transaction Fraud

P2P Bypass Fraud

Internal Frauds

System Accounts Fraud

Dealer Fraud

H ANDS ON

Exercises based on real scenarios

Case studies

Trainers are RAFM professionals

T r a i n i ng av a i l a b l e on s i t e a nd o n l i n e

Co n ta c t us a t t r a i n i n g @ g am m a na l y t i c s . c om