Y4IT September 2012

*

POINTWEST 2012

“10 years ago the USA had Steve Jobs, Bob Hope and Johnny Cash

.... Now they have no Jobs, no Hope and no Cash.”

- Anonymous

POINTWEST 2012

educationfamily friends, career,

travel, work-life balance, working

environment, learning and

development, benefits, room for

growth, compensation,

values, opportunities,

relationships, job security, self-

management, creativity, leadership, rewards/recognition, mentors, Social

Responsibilities

You are at a crossroads in life…

*How do you see yourself

2-3 years from now?

How do you see yourself..

POINTWEST 2012

Game Development

Animation

Healthcare

Software Services for the enterprise

Contact Center

POINTWEST 2012

Philippines

IT Subsectors under

BPAP (www.bpap.org)

Contact Center Association of the Philippines

(www.ccap.org)

Game Developers Association of the Philippines

(www.gdap.org.ph)

Animation Council of the Philippines

(www.animationcouncil.org)

Healthcare Information Management Outsourcing

Association of the Philippines

(www.himoap.com)

Philippines Software Industry Association

(www.psia.org.ph)

IT-BPO Roadmap 2011-2016

2011: USD9 billion revenue

500,00 direct employees

2016: USD20 billion revenue

900,000 direct employees

What is an enterprise?

POINTWEST 2012

X

Source: http://members/virtualtourist.com

“Enterprise is just another synonym for

Business.”

Employees:

10-199

Assets: P3,000,000 to P100,000,000

SME

Employees: 200 and above

Assets: P100,000,000 and above

Large Enterprises

POINTWEST 2012

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Banking Telecommunication Airline

Customer Relationship

Management

Financial Management

Operations

Human Resource

Management

Supply Chain

Management

Supporting frameworks

Area\Industry

ERP, CRM (Salesforce.com, Netsuite, SAP, Oracle,

Opensource CRMs)

ERPs (SAP, Oracle, Lawson, Opensource apps, NAV),

Accounting Packages

ERPs, Custom-built applications

HRIS, Talent Management Software

ERPs

Security, BPM, EAI, SOA, EDA, Rule Engines,

DMS, ECM, UI Frameworks

Infrastructure, Platform, Connectivity, Storage, Technology, Channels,

Standards/Protocols

POINTWEST 2012

Cloud Computing Mobility

Social Networking SaaS, IaaS, PaaS,

“X”aaS

Analytics

*

Gartner – Hype Cycle for Emerging Technologies

*

How to Adopt the Technology Innovation at the Right Time

*

POINTWEST 2012

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POINTWEST 2012

Process

Technology

Talent Management: Roles

Learning and Development

*

Challenge: Choosing the right organization that will help you build a

SOLID ENTERPRISE-LEVEL FOUNDATION POINTWEST 2012

Application Lifecycle Management

Organizational Frameworks

*Enterprise Level: IT Careers

Contributes to the realization of

Client’s Business Strategies, Vision and

Solving of Problems, through

implementation of Counseling on

Customer Strategies for Management,

Processes and Technology

Consultant

Identify Business needs and determine

solutions to Business Problems through

implementation of Technology, Process

Improvement, Organizational Change,

Strategic Planning and Policy Definition

Starting Level: 2

Business

Analyst

Performs proposing, initiation, planning,

execution, monitoring, controlling and

closing of projects by utilizing project

management related skill and business

management technology

Starting Level: 5

Manager

Researches Problems, Plans Technical

Solutions, Recommends Software and

Systems, and Coordinates development

to meet Business or other

Requirements

Analyst /

Designer

IT

Architect

Performs planning, design and

development of software products

accepted in the market by utilizing

Software Engineering Technologies

Starting Level: 1

Developer

Performs technical investigation, on

behalf of stakeholders, that is intended to

reveal quality-related information about

the product with respect to the context in

which it is intended to operate

Starting Level: 1

Software

Quality

Assurance

Analyzes Business and IT

Problems and re-composes

solutions as requirement of

Information Systematization

Starting Level: 4

POINTWEST 2012

*Learning Plan

1

2

3

4

5

6

8

7

INTRODUCTORY COURSES : BOOT CAMP (Java, Microsoft, Mainframe, Testing)

Foundation

Courses

Workplace

Excellence

Advanced

Course

s

Role-Based Behavioral Technology Service

Personal

Excellence

Advanced C

ourse

s Service

Delivery

Framework,

Processes,

Security

SPEC

IAL L

EA

RN

ING

SESSIO

NS

Pro

ject B

ase

d T

rain

ing

Certific

atio

ns

/ Asse

ssment

Basic Management Competencies

Consulting Project Management Industry Courses

Business Architecture

Business / Service Development

Capability Development

*Learning and Development Framework

WHO WE ARE

We are Pointwest, and we are Agility

Defined.

The largest 100% Filipino-owned company in the Philippines where over 700

IT experts ADAPT to the changing landscape of technology

CREATE and

ANTICIPATE business-critical issues and obstacles

To deliver results that make YOU more competitive in the global

market.

INNOVATE on-the-edge IT solutions

POINTWEST 2012

2003 2004 2005 2006 2007 2008 2009 2010 2011

0.72 2.42

4.51

7.1

10.5

13.25 11.3

15.6

19.79

2003 2004 2005 2006 2007 2008 2009 2010 2011

60 137 152

252

409

504 466

576

709

OPERATIONAL ACHIEVEMENTS

Headcount Revenue (US$MM)

2003 – Established US subsidiary

2005 – Started BPO service in healthcare

2006 – Passed CMMI Level 3

Accredited under CBI by the Dutch Government

2007 – Made $10M in revenue with a headcount of 409

2008 – Started operations at the UP-Ayala Land Technohub

Recognized as the Best Mid-Sized Locally Owned BPO Company of the Year at the Intl

ICT Awards and Most Progressive Homegrown IT Service Company an the e-Services

Awards

2011 – Closed the year with a 27% jump in revenue at $19.79M, from $15M the previous

year POINTWEST 2012

Microsoft

•Tools: VB.NET2005/2003, ASP.NET2.0/1.1,C#,ADO.NET, WINDOWS FORMS API, CRYSTAL REPORTS, VB6, ASP, XML/XSLT, HTML, JAVASCRIPT •Frameworks: MVC,COM/DCOM/COM+,.NET Framework2.0/1.1, Microsoft Foundation Classes, .Net Compact Framework, UI Process Application Block, .Net Remoting API, Atlas/AJAX,Devx,NUnit

ENTERPRISE FOUNDATION– TECHNOLOGY PRACTICES

Java/

Open Source

•Tools: JSE(Swing/AWT),JEE(JSP,Servlets,EJB,JAAS,JNDI,JNI,JDBC,HTML); Javascript,CSS,DOM, AJAX,XML/XSLT; ApachePOI,JFreeChart, Jasper Reports,Crystal Reports; PHP •Middleware/Interfaces : IBM Websphere,Weblogic,Tuxedo, Oracle AppServer,Apache Tomcat, JBoss, Mainframe, Message Broker •Frameworks: MVCStruts,Spring,Hibernate,Ibatis,JUnit, Portal Server Framework,Portlets,Liferay, IBM Workplace, Sun Glassfish

Software

Testing/

QA

Mainframe

Test Management/Administration, Test Planning, Requirement Mgmt,

Defect/Change Request Tracking/Mgmt;

Type: Manual Automated Testing; Test Case Design, Test Data Design

and Generation, Test Execution, Defect Logging/Tracking

MVS/VSE; JCL,VSAM, ISPF-TSO, JES2/3, CA7; CICS, IMS DC, CSP,

Natural, COBOL (ANS-COBOL, COBOL 2, VS-COBOL, COBOL LE);

Assembler, PL1, SAS, FOCUS, Quickjob,Experditer

DB2, IMS, Adabas, Changeman, Netman, Tivoli, Remedy

POINTWEST 2012

Small fish in a big pond?

Or big fish in a world-class pond?

“You've got to find what you love. And that is as true

for your work…..

Your work is going to fill a large part of your life,

and the only way to be truly satisfied is to do

what you believe is great work.

And the only way to do great work is to love what you do.

If you haven't found it yet, keep looking.

Don't settle.

As with all matters of the heart, you'll know when you find it.

And, like any great relationship,

it just gets better and better as the years roll on.

So keep looking until you find it.

Don't settle.” Steve Jobs

Commencement Address, Stanford U, 2005

POINTWEST 2012