The MIT Center for Collective Intelligence 5 Cambridge Center NE25-749

Cambridge, MA 02142 http://cci.mit.edu pgloor@mit.edu

December 4, 2010

Letter of Recommendation for Betsey Merkel, I-Open As the steering committee of the second International Conference on Collaborative Innovation Networks COINs2010, which took place at the Savannah College of Art and Design (SCAD) in Savannah October 7-9, 2010, we would like to thank Betsey Merkel from I-Open for her invaluable contributions to the success of the conference. In preparing the conference, Betsey was instrumental in organizing a social networking campaign on Facebook, Twitter, and other social media, which greatly increased the international appeal and perception of the conference, while reaching a new audience that was previously unaware of the conference. During the conference, Betsey organized and ran live video streaming of all conference sessions, serving as a reporter and news anchor during the sessions and connecting with a live audience joining the conference through Livesteam from all over the world. Additionally, she also did excellent video interviews with key participants and made them available on the Web. These videos are now a lasting legacy to the success of the conference. Betsey’s activities greatly contributed to the success and lasting impact of the COINs2010 conference (www.COINs2010.com)! Sincerely,

Christine Miller, Ph.D. Ken Riopelle Professor, Design Management Research Professor Savannah College of Art and Design Wayne State University

Julia C. Gluesing Peter A. Gloor, Ph.D. Research Professor Research Scientist Wayne State University MIT Center for Collective Intelligence