Supply Chain & Procurement Academy

Explanation of the full process of Competency Assessment & E-

Learning

Your Supply Chain & Procurement Academy

YOUR LOGO HEREDirector Message

Here

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Learning plan is “Competence Model” based

Roles >Competences

Operational Buyer

Procurement Analyst Buyer Senior Buyer Contract

ManagerCategory Manager

Procurement Manager

1. Sourcing … … Level 3 Level 4 Level 2 … …2. Negotiation … … … … … … …3. Legal Level 1 … … … … … …4. Finance … … … … Level 3 Level 3 …5. Cost Mgmt … … … … … … …6. Operational Proc. Level 4 Level 1 … Level 1 … … …7. Contract Mgmt … … … … Level 4 … …8. Category Mgmt … … Level 1 Level 2 … Level 4 Level 29. Strategy … … … … … … Level 4

Learning Plan: Procurement Analyst

Jan - Y1 Specs. + stakeholder MgmtApr - Y1 Strategic SourcingJul - Y1 Advanced NegotiationOct - Y1 eSourcing… …… Category Management Introduction… SRMDec - Y2 Final Assessment

Standard Role based Learning Plan

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How Does It Work?What Do You Get?

There Are 8 Steps to Implementation

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The standard process (1/8)Where Do You Want to Be?

Client provides the list of learners and selects their roles to Build Competence Maps per Job Role

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

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Job Functions & Learning Plans

• Purchasing Specialist• Logistics Coordinator

Each of These Functions Has Its Own Learning Plan

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Summary of Your Job Roles

Where Do You Want to Be?Targeted Levels of Competence

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Role Description & DefinitionDefinitions

Supply Chain Supervisor

01. Inventory Control

Level 1 : Awareness

LEVEL 1"I know": Awareness that stocks are held at local level. Awareness of the different types of inventory, the purpose of holding inventory, inventory control policies and inventory control methods. "I can": Administrative supporting under close supervision.

02. Supply Planning

Level 3 : Practitioner

LEVEL 3"I know": In-depth knowledge about the sales & operations planning (S&OP) - process, determining capacity requirements, identifying capacity constraints, technical capacity calculation, theoretical / actual capacity, the master scheduling process and the material requirements planning (MRP) process. Knows what makes S&OP effective and how to design an effective S&OP process to add value to the business. In-depth knowledge about using demand to allocate inventory to distribution centers. In-depth knowledge about strategic / operational planning, planning units of time, aggregate / detailed planning. Knows how to manage the transition to a new product, minimizing excess and obsolete inventory. Knows how to balance supply with demand, assess supply plan risks, manage supply constraints and allocate limited supply."I can": Develop, propose and execute company supply planning strategies and actual supply plans. Oversee the execution of partial disciplines within supply planning.

03. Demand Planning

Level 2 : Understanding

LEVEL 2"I know": Familiar with how performance is measured and tracked in different supply chain areas. Knowledge about time series and other forecasting methods, mean percentage error, spot- and rolling forecast accuracy and reducing forecast error."I can": Apply knowledge in terms of practical execution of pre-defined tasks within the demand planning process. Recognize where advice is required.

04. TransportationLevel 2 : Understanding

LEVEL 2Familiar with transportation modes, types of transportation carriers, multimodal and intermodal transportation, freight containers and packaging. Familiar with 1st, 2nd, 3rd and 4th party logistics providers and types of 3PL providers. Knowledge about and ability to apply the 2010 Incoterms. Familiar with the function and different types of bills of lading, as well as other domestic transportation documents. Knows European / North American international bills of lading and waybills, invoices, certifications, declarations, letters of credit. Knows how to measure performance in different supply chain areas and how performance is tracked.Obtains, collates and evaluates data on the progress of supplies being transported, is highlighting problems and offering solutions. Schedules transportation of supplies.

05. Order Management

Level 3 : Practitioner

LEVEL 3In-depth knowledge of the order to cash cycle, order management for make-to-stock products and order management for make-to-order products. In-depth knowledge of the types of reverse logistics operations and how to plan for customer returns and electronic waste disposal. Experienced with the steps in order processing and how to do an availability check. In-depth knowledge of the steps in logistics scheduling. Experienced with ensuring perfect orders. Familiar with warranty processing and legal issues in warranty claims.Develops, proposes and executes company order management strategies. Oversees the execution of partial disciplines within order management.

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The standard process (2/8)Where Are You Now?

Learning Needs Analyses (LNA): Quiz: questions and answers

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

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The standard process (3/8)

The report delivers the role-specificlearning needs.

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

Procurement Competencies

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The standard process (4/8)

The Learning Plan. Learner discusses the proposed learning plan with his/her manager.

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

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Sample Learning Plans

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The standard process (4/8)The Learning Plan. Learner discusses the proposed learning plan with his/her manager.

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

Competences Level Course Bundles Type Seat H:Min # Y

01. SourcingLevel 4 : Expert

Influencing SpecificationsStrategic Sourcing + Refresher courses + ExameSourcingStrategic Sourcing SimulationseSourcing Simulations

Impact eLearningSimulationsSimulations

9:50 17 1

02. Negotiation

Level 4 : Expert

Winning Negotiations + Refresher courses + ExamAdvanced Negotiation Techniques + Refresher courses + ExamWinning Negotiations SimulationsAdvanced Negotiation Techniques Simulations

High Impact eLearningSimulations 10:15 15 1

03. LegalLevel 3 : Practitioner

Legal issues in Procurement + Refresher courses + ExamIncotermsLegal Issues in Procurement Simulations

High Impact eLearningSimulations 4:55 8 2

04. FinanceLevel 3 : Practitioner Finance + Refresher courses + ExamFinance Simulations High Impact

eLearningSimulations 5:25 8 2

05. Cost Mgmt.

Level 3 : Practitioner Cost Management + Refresher courses + ExamCost Management Simulations High Impact

eLearningSimulations 4:50 8 2

06. Operational

ProcurementLevel 4 : Expert

P2P or Procure to Pay Management + Refresher courses + ExamP2P or Procure to Pay Simulations

High Impact eLearningSimulations 4:05 7 3

07. Contract Mgmt.

Level 3 : Practitioner

Contract or Supplier Performance Management + Refresher courses + ExamContract or Supplier Performance Management Simulations

High Impact eLearningSimulations 4:40 8 3

08. Category Mgmt.

Level 4 : Expert

Category Management + Refresher courses + ExamCategory Management Simulations

High Impact eLearningSimulations 10:05 13 4

09. StrategyLevel 4 : Expert

Corporate Fraud PreventionSRM or Supplier Relationship Management + Refresher courses + ExamValue ManagementSRM or Supplier Relationship Management SimulationsValue Management Simulations

High Impact eLearningSimulations 4:50 9 4

10. Project Mgmt.

Level 3 : Practitioner Project Management + Refresher courses + ExamProject Management Simulations High Impact

eLearningSimulations 5:10 10 4

64:05 103

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The standard process (4/8)The Learning Plan. Learner discusses the proposed learning plan with his/her manager.

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

Competences Level Course Bundles Type Seat H:Min Senior Consultant

01. Sourcing Level 4 : Expert Strategic Sourcing Classroom 3 Days Mark T/Michael G.

02. Negotiation Level 4 : Expert

Successful Negotiations Practices – Game Plays & Video Recording Classroom 2 to 3

Days Michal Z.

05. Cost Mgmt. Level 3 : Practitioner

Cost Price Analysis & Cost Reduction in Procurement Classroom 3 Days Robi B.

07. Contract Mgmt.

Level 3 : Practitioner Contract Administration Classroom 2 Days Robi B.

08. Category Mgmt.

Level 4 : Expert Category Management Classroom 2 to 3

days Colin L.

09. Strategy Level 4 : Expert

Leading in Procurement - Key KPI, Fraud, SRM , etc Classroom 3 days Robi B/Michael G.

Classroom total 15 to 17 Days

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The standard process (5/8)

You will be invited to the courses and starts taking the courses.

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

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The standard process (6/8)

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

Personal coach per learner1. Create & Manage learning schedule

2. Manage all enquiries

3. Assessment & Certification

(technical, content, schedule … - we call)

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Learner report:individual progression against plan

Once a Month

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Personal coach per manager1. Reporting on gaps, courses & schedule per manager

Program Support & Management

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

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Personal coach per manager1. Reporting on gaps, courses & schedule per manager

2. Quarterly & detailed statistical evaluation reporting

Program Support & Management

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

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The standard process (7/8)

Learner takes the final assessment (exams).

Learner identification

LNA

LNA report

Learning Program

Invitation to courses

Program support

Final assessment

Certificate

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The standard process (8/8)

Learner gets a certificate at completion.

Learner identification

LNA

LNA report

Learning Program

Invitation to courses

Program support

Final assessment

Certificate

Internal Certification

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Clear Learning & Career Development Path

Supply Chain Career Development Path

Procurement Career Development Path

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7 Steps to Making Learning Stick as per PPC Method!

Academy

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Traditional Training!

Traditional Training

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The standard process (4/8)

The LNA report includes the Learning Plan. Learner discusses the proposed learning plan with his/her manager.

Learner identification

LNA

LNA report

Learning Plan

Invitation to courses

Program support

Final assessment

Certificate

Competences Level Course Bundles Type Seat

H:Min # Y

01. Sourcing

Level 4 : Expert

Influencing SpecificationsStrategic Sourcing + Refresher courses + ExameSourcingStrategic Sourcing SimulationseSourcing Simulations

Impact eLearningSimulationsSimulations

9:50 17 1

02. Negotiatio

nLevel 4 : Expert

Winning Negotiations + Refresher courses + ExamAdvanced Negotiation Techniques + Refresher courses + ExamWinning Negotiations SimulationsAdvanced Negotiation Techniques Simulations

High Impact eLearningSimulations10:15 15 1

03. LegalLevel 3 : Practitioner

Legal issues in Procurement + Refresher courses + ExamIncotermsLegal Issues in Procurement Simulations

High Impact eLearningSimulations4:55 8 2

04. Finance

Level 3 : Practitioner

Finance + Refresher courses + ExamFinance Simulations High Impact eLearningSimulations5:25 8 2

05. Cost Mgmt.

Level 3 : Practitioner

Cost Management + Refresher courses + ExamCost Management Simulations

High Impact eLearningSimulations4:50 8 2

06. Operation

al Procureme

nt

Level 4 : Expert

P2P or Procure to Pay Management + Refresher courses + ExamP2P or Procure to Pay Simulations

High Impact eLearningSimulations4:05 7 3

07. Contract

Mgmt.

Level 3 : Practitioner

Contract or Supplier Performance Management + Refresher courses + ExamContract or Supplier Performance Management Simulations

High Impact eLearningSimulations4:40 8 3

08. Category

Mgmt.Level 4 : Expert

Category Management + Refresher courses + ExamCategory Management Simulations

High Impact eLearningSimulations10:05 13 4

09. Strategy

Level 4 : Expert

Corporate Fraud PreventionSRM or Supplier Relationship Management + Refresher courses + ExamValue ManagementSRM or Supplier Relationship Management SimulationsValue Management Simulations

High Impact eLearningSimulations4:50 9 4

10. Project Mgmt.

Level 3 : Practitioner

Project Management + Refresher courses + ExamProject Management Simulations

High Impact eLearningSimulations5:10 10 4

64:05 103

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Applying What You Learn & Making it Stick

Consistent Follow Up TrainingIncreasingly Application & Learner Focused

1. High Impact E-Learning

2. Summary in PDF

3. Online Exercises & Quizzes

4. Refresher Courses

5. Simulations

6. Application Based Tasks

7. Classroom/Face to Face Trainings

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High Impact & Effortless E-Learning• Strong Visuals• Superior Scripting• Same Character

same face, same color of shirt…• Scenario based – learners observe and apply• Limited info/text on screen• Simultaneously Target Audio & Visual Brain• Over 90% of learners highly satisfied

E-Learning

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Online Exercises & Quizzes

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Refresher Courses

From 5 Hours & 15 Mins to

25 Mins

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Refresher Courses

From 5 Hours & 15 Mins to

25 Mins

Refresher Courses

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Simulations

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Simulations

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Simulations

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• In the online Assignments, we are building on what people have learned in their previous High Impact eLearning courses and Simulations.

• Learners have to complete a task, like “shadow a negotiation event and write an essay analyzing the negotiation”.

• Learners upload their essay document directly on LMS. • The direct line manager is requested to give feedback and to evaluate / validate.• Like High-Impact E-learning and Simulations, Assignments are a unique product.

Short Application Based Tasks

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• In the online Assignments, we are building on what people have learned in their previous High Impact eLearning courses and Simulations.

• Learners have to complete a task, like “shadow a negotiation event and write an essay analyzing the negotiation”.

• Learners upload their essay document directly on LMS. • The direct line manager is requested to give feedback and to evaluate / validate.• Like High-Impact E-learning and Simulations, Assignments are a unique product.

Designed to match the 70-20-10 approach.

Increasing Retention & Application

Application Based Task

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Classroom Trainings

Questions & AnswersParticipative

Exercise Focused

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Making Learning Stick

Questions & Answers

Classroom Trainings

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Training Success Is Measured With The Kirkpatrick Model

SATISFACTION

LEARNING

IMPACT

RESULTS

ROIHas The Learner’s

Performance Improved?

Has The Learner’s Behavior Changed?

Is there Knowledge Transfer?

Is Training Enjoyable?

Measurable ROI

Modified from D. Kirkpatrick, Evaluating Training Programs, 1994

87% of learners like the courses

99% of learners complete their courses

76% of learners apply the acquired knowledge

99% of learners reach their target competences

Client established ROI

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Questions?

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Product/Service 1 Unit/Learner No Units/Learners Investment

1. Design of Competency Maps & Branded Portal - One Time Fees USD

Procurement Academy Branded Portal 4,995Competence Management Center Portal (Assessment & Job Roles) 4,995Operations Meeting Webinar/Conference Call - WAIVED 1,995

Design of Job Maps, Descriptions & Job Role Definitions (5 job roles) & Learning Plans 7,995

2. Online Assessment, Gap Analysis & Program Management

Online Assessment, Gap Analysis Report 295Full Program Management & Internal Certificates 295

3. E-Learning Suite

E-Learning Licence per Year 1,895Simulations 295Application Based Task/Assignment 295