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MY SKILLS AND EXPERTISE
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Listened to compliments. I tried to understand where peers, managers, direct reports, and even family were good mirrors of my inherent strengths. I did not dismiss compliments, but looked for them as unique skills.*
Personal Skills and Expertise
Watched my reflexes. I endeavored to identify what I am instinctively good at doing without even noticing. I tried to ask myself: when I feel most successful or invigorated, what am I doing? *
I looked for confluences. I tried to not only identify distinct skills but also any unusual intersection of ordinary proficiencies. *
All of us have at least one disruptive skill a capability that we are uniquely good at that sets us apart
from others. Here is how I identified mine:
*Harvard Business Review
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Planning & Action
My Personal Skills and Expertise
Business Development & Market Expansion
Product Focus & Strategy
Technology Management
Leadership Skills
Have frequently taken me, my team and organization from vendor to welcome participant in the board room.
My knowledge, understanding and recommendations were both heeded and welcomed.
The following skills and know-how have helped me accomplish my objectives:
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Business Development and Market Expansion
Account Management& Retention
Enterprise,Carrier &FederalSales
Customer Relations
Reseller & Distributor Support &
Development
Also Includes:
Territory & Pipeline Development
Negotiating Long-Term Relationships
Market Expansion
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Product Focus and Strategy Mission Critical
Applications
Product Launches
Product Life Cycle Management
Strategic Alliances & Diversifies Product
Placement
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Plans
RFP Response
Development
RFI & RFC Requirements Analysis
& Consultation
Annual Forecasting & Planning
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Technology Management
Leading-Edge Technology
Implementation & Delivery
Managed Services Delivery
Telecommunications Systems
Implementation & Design
Strategic Planning & Execution
Includes continuous and ongoing focus on Cost Containment and Control
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Development
Successful Performanc
e Improvement Program Developme
nt
Focused Training Implementation
Process Improveme
nt
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Entrepreneurship Corporate Culture Evolution
Focus on creativity, tolerance for risk, and the desire for achievement
Rely on what is called effectual reasoning
Attract Partners
Don’t set limits
Be an Iron Chef
All C level execs but particularly the CEO must own the role as cultural leader.
An organization’s culture can be a true differentiator that no competitor can duplicate.
Changing critical behaviors can fuel cultural transformation.
21st Century Stimulus Essentials & Skills
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TRENDS AND ISSUES IN TODAY’S MARKETS
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Top 10 Trends for 2014 According to The World
Economic Forum Rising Social Tension in the Middle East and North Africa
Widening Wealth Gap
Intensifying Cyber Threats
Persistent Unemployment
Inaction on Climate Change
If we are to effectively address the challenges we face, decision-makers need to keep pace and anticipate what lies ahead.
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Top 10 Trends for 2014 According to The World
Economic Forum (Page 2) Loss of Confidence in Economic Policies
A Lack of Values in Leadership
Asia’s Expanding Middle Class
The Growing Importance of Megacities
The Rapid Spread of Misinformation Online
“Internet of Everything”This has been big news at CES in Las Vegas. Connected cars, smart health services, and of course the ‘conscious home’ that Google’s acquisition of Nest for $3.2bn, has further propelled into the limelight.
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Ernst & Young Global Limited See the Same
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Our Customers are Evolving -- or Should Be
It has been said that years ago companies had it easyWhatever a company said or did was or could be controlled and directedEasy to present a particular notion towards their audience. The downside to this was that a lot of companies started believing their own fabrications.
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What We See Today
An era of extreme transparency I. People are using technology to become:
I. More informedII. More connected III.More empowered
II. Customer expectations are going through the roofIII.Today’s customers expect things that most
businesses aren’t addressing todayI. Most businesses have no idea that this
change is even taking place II. Are not investigating possible initiatives to
remedy the situation
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The Language Of The Customer
Customer buying behavior is changing I. Almost ubiquitous access to connected
technologies II. Answer to the problem doesn’t simply lie in the
adoption of technologyIII. Technology is important. But what’s more
important I. Is that customer behavioral psychology is
changingII. Customers no longer simply expect better
buying experiencesIII. They feel that they’re entitled to them
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More On The Language Of The Customer
Client Company’s Social Behavior / Culture / Mindset Should Be Changing and Adapting at at Least the Same Rate, if Not Faster.
Measure what a customer experience is vs. what the customer experience should be -- the mission becomes clearer.
Develop that clarity -- technology can be rolled-in to help bring that experience to life.
Information needs to be packaged differently -–May need to take a different approach to connect with today’s customers.
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Number 1 Thought!
Be a good listener:
Don’t assume Ask Questions
More Thoughts Self Confident:
Able to deliver news, good & bad
Adept at sensitive issues
Able to simplify and explain a problem
Still More Thoughts A team player
Gain Client Trust
Passion for their cause
Integrity Be a critical friend
Remember who the star is:
Client, Client, Client
A Few Thoughts on Selling to the “New” Client
