Upload
louise-miller-frost
View
132
Download
2
Tags:
Embed Size (px)
Citation preview
Out of the Comfort Zone:
Professional Development
March 2015
informed
Background
2
Task: In 2013 the Elected Members of City of Burnside asked the CEO to develop a succession plan so that each of the three General Managers were “chair-ready”.
Solution: General Manager Rotation
3
“Team”
4
5
Organisational silos
CEO
GM, Community & Development
Services
Manager City Development and
Safety
Manager, Library
Manager, Community Services
Manager, Customer Service
GM, Corporate Services
Chief Financial Officer
Manager, People and Culture
Manager, IT
Strategic Planning Officer
Governance Officer
GM, Urban Services
Manager, Operations
Manager Engineering
Manager Assets
6
7
Source: Think One Team
by Graham Winter
My experience
8
Impact on GMs
9
Impact on the next tier
• A new GM every few months
• Managers needed to “train” two new GMs
• Different management styles
• Needed to quarantine their staff from any sense of instability
• Role of Managers as technical and operational lead reinforced
10
11
Source: McMorland, J., Are you big enough for your job? Is your job big
enough for you? Exploring Levels of Work in organisations, University of
Auckland Business Review Vol 7 No 2
Levels of Work –
the theories of
Elliot Jaques
(1917 – 2003)
Strategic v operational
12
Barriers
• Continuity for large ongoing projects
• Confusion about who to contact for subject matters
• Contact with the outside world – customers, agencies, Elected Members
13
Risk!
14
Comparison
• City of Playford
• 2 GMs, 9 Group Managers
• Rotated two units per annum
• Aim: to ensure either of the GMs could step into the CEO role at any time
• CEO focus on being a generalist
• Underpinned by Requisite Organisationtheorem (Jaques)
15
Professional Development
• No 1 skill EMs want from their CEO: manage the organisation and don’t send us broke!
• CEOs have to be across the whole of the business: Roads Rates Rubbish & the Rest!
16
Would I do it again?
• Yes!
• But…
• The organisation needs to be in the right place
• Everyone needs to be on board
• Needs to be for a longer period
17