REDESIGNING DOH WEB PAGES

A New Template – Lisa Schell – 10 February 2010

Introduction

Overview: Objectives Process Template

Objectives:

Design a template for all 14 NC DOH pages

Provide consistency with NCDOT site look and feel

Increase and improve user friendliness

Process: Reviewed 14 division sites

Reviewed other NCDOT pages

Looked for customer service-oriented information

Considered Dept. and Governor’s initiatives

Process:

Created a general site map

Elements that must always be present

DOH specific elements that must be on site

Used site map as architecture for template

Template Design: Assumption:Template will follow current look and feel of NCDOT site

Division Information:Division Map (interactive)ContactsConstructionMaintenanceOperationsFAQsJobsEmployee Information

Contract Opportunities:Project ListRegister to be on Bid ListBidder Qualifications RequirementsMinority and Small BusinessesDoing Business with NCDOTDirectory of Approved Transportation FirmsPublications and Forms

Bid Awards:List of recently awarded project bids in the division

Contacts:List of division personnel and phone numbers/email addressWho do I call if?Link to main NCDOT Contact page

Information for Contractors:Project ListRegister to be on Bid ListBidder Qualifications RequirementsMinority and Small BusinessesDoing Business with NCDOTDirectory of Approved Transportation FirmsPublications and Forms

Division Construction Schedules and Updates:Current Project Construction Schedules and UpdatesFuture ProjectsProject ServicesTransportation Improvement Plan

Local Projects Statewide NCDOT Stimulus ProjectsAbout ARRAMore Information for Travelers and MotoristsReal Time Travel Info (Badges to Twitter Updates)Construction DelaysWeather and Road Conditions (Badges to Twitter Updates)Driving Safety (Gov’s Highway Safety Program)Work Zone SafetyRest Stop and Visitor Center Locations (Interactive Map)Filing a Claim for Pothole and other damageOversized/Overweight Permit InformationMaps

Litter Pick upPolicies and SchedulesRequest Pickup (online form)Report a Litter Bug

Stormwater management on NCDOT ProjectsStormwater Control on Existing Roads and HighwaysNC WildflowersScenic BywaysWetlands Protection (EEP)TransitBicycling and Pedestrians

Media Carousel highlighting events in the district; links to news releases, video, photo

galleries

Interactive project finder to increase ease of locating updates on local

construction

Recap:

Integration with existing NCDOT Web Site “look and feel”

Standardization of key information for business, resident, traveler stakeholders

Emphasizes departmental and administration priorities

Resources:

Slideshare: http://www.slideshare.net/

lischell/edit_my_uploads