WEB & E-MAILhttp://muratcandemir.commcd@muratcandemir.com

EXPERIENCE

Studied engineering and business management, worked in telecommunication industry for 4 years. Now looking for a new challenge in Telecommunication, Internet & Mobile Software industries with management or marketing roles & responsibilities

MURAT CAN DEMİR

Alcatel-Lucent Senior Technical Support Engineer

Investigate, isolate and drive problems reported by customer to a closure using strong negotiation skills with thorough understanding of IP/MPLS technology. Perform Technical Support covering 24x7 network outage restoration Maintain interfaces with customer's technical personnel ensuring smooth information flow about reported problems and their resolution status as well as other activities with customer

Jan 2009 – Agu 2012

Instructor Travelled along the country and helped young university students to gain knowledge on IP/MPLS technologies for ALU’s Telecommunication Network Knowledge Junior Certification Trainings

• Won the “Alcatel-Lucent Oskar Award” , Alcatel-Lucent December 2011

Mobil IstanbulConsultantWe help mobile business owners promoting their entities and messages to their audience by providing them social & efficient channels. Also keep them updated with the latest trends in the industry to improve their marketing plan.•Mobilist: Mobil Uygulama Geliştirme Konferansı, April 2013, mobilist.org

April 2013 – Present

EDUCATION

INTERESTS & SKİLLS

Bahcesehir University, IstanbulMBA – Strategic Marketing & Brand ManagementCumGPA: 3,1 / 4Graduation Project: MOBILE MARKETING AND BENEFITS OF MOBILE ADVERTISING ON CUSTOMER AND BRAND INTERACTION

2010 – 2012

Gazi University, AnkaraBS – Electrics & Electronics EngineeringCumGPA: 2.8 / 4Led IEEE Student Club,

2004 – 2008

• Mobile Marketing

• Mobile Applications

• Mobile Devices

• Mobile Services

• Mobile Payments

• Mobile

Commerce

• Mobile Internet

• Product Management

• Project Management

• Business Analysis

Karabük Anatolian High SchoolScience

1997 – 2004

CumGPA: 5/ 5

Languages• Turkish (Native or bilingual

proficiency)• English (Full professional

proficiency)

COURSES TAKEN;

1.CRM and Database Marketing

2.Digital Marketing and E-Commerce

3.Marketing Management

4.Consumer Behaviours

5.Strategic Management

6.Brand Communication and Strategic Brand Management

7.Strategic Marketing Applications

8.Accounting and Finance

9.Contemporary Management Techniques

10. Advanced Contemporary Management Techniques

•Empathic listener and persuasive speaker.

•Love to motivate people by asking smart questions and help them find a way out.

•Good written and verbal communication skills

•Directed and led field teams in urgency and crisis situations.

•Managed customer relations in regular and crisis situations

•Managed upper level manager

relations in regular and crisis situations.

•Can work under pressure

•Team leader and team player

•Good content marketing skills

•Good event marketing skills

•Strategic Marketing

•Trend Analysis

HOBBİES & SOCİAL LİFE

As a blogger & social media person , I’m invited to many courses, launches and special events which gives me the oppurtunity to meet new people, make new friends, learn, share & contribute to the society. Also this is a social way of how I keep up with the latest news in several areas of tech. industry

PLEASE FOLLOW & LET’S ENGAGE

http://www.linkedin.com/in/muratcandemir

http://www.slideshare.net/mcndemir

http://instagram.com/muratcandemir

http://www.muratcandemir.com

facebook.com/muratcandemir

twitter.com/muratcandemir

mcd@muratcandemir.com