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SOA’S & LIBRARIES

Libraries contributing to Single Outcome Agreements

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Delivered by Angela Leitch of Clackmannanshire Council at the Annual Conference of the Chartered Institute of Library and Information Professionals in Scotland (CILIPS), which took place 1-3 June 2009.

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Page 1: Libraries contributing to Single Outcome Agreements

SOA’S & LIBRARIES

Page 2: Libraries contributing to Single Outcome Agreements

Angela Leitch, Chief Executive, Clackmannanshire Council

Page 3: Libraries contributing to Single Outcome Agreements

SOA’S & LIBRARIES

SOA – the “What”Libraries – the “How”!

Page 4: Libraries contributing to Single Outcome Agreements

SOA’S & LIBRARIES

• Not some remote document• Not solely about national priorities• About local priorities and how they

contribute to the national ones• Every service makes a contribution • Libraries contribute to many (all )

priorities• Libraries a means of achieving the SOA

outcomes

Page 5: Libraries contributing to Single Outcome Agreements

SOA’S & LIBRARIES

• Financial investment• Net Expenditure

£115,462m£112,729m£110,256m

+ 2.4%+ 2.2%-

09/1008/0907/08

Page 6: Libraries contributing to Single Outcome Agreements

THREE KEY ISSUES

• Libraries well positioned• Even more challenging times ahead• Change, challenge and citizens

Page 7: Libraries contributing to Single Outcome Agreements

SOA’S & LIBRARIES

• We realise our full economic potential with more and better employment opportunities

• Our public services are high quality, continually improving, efficient and responsive

• We have tackled the significant inequalities in Scottish society

Page 8: Libraries contributing to Single Outcome Agreements

We realise our full economic potential with more and better employment opportunities

• Peoples network• Lifelong learning• Physical and virtual presence• Group/individual support• Partners

Page 9: Libraries contributing to Single Outcome Agreements

Peoples Network

Page 10: Libraries contributing to Single Outcome Agreements

NFORMATION AGE

Page 11: Libraries contributing to Single Outcome Agreements

PHYSICAL?

Page 12: Libraries contributing to Single Outcome Agreements

VIRTUAL?

Page 13: Libraries contributing to Single Outcome Agreements

Our public services are high quality, continually improving, efficient and responsive

• Proactive role in the lives of local communities

• Need to think creatively to capture clients for range of services

• consult and engage

Page 14: Libraries contributing to Single Outcome Agreements

COMMUNITY LIFE

PROACTIVE IN

Page 15: Libraries contributing to Single Outcome Agreements

CAPTURE

Page 16: Libraries contributing to Single Outcome Agreements

CAPTURE

Page 17: Libraries contributing to Single Outcome Agreements

CAPTURE,ENGAGE,CONSULT,FEEDBACK

Page 18: Libraries contributing to Single Outcome Agreements

Our public services are high quality, continually improving, efficient and responsive

• Self evaluation• Peer review• Partnerships• Technology• Marketing

Page 19: Libraries contributing to Single Outcome Agreements

We have tackled the significant inequalities in Scottish society

• Older people, home services• Youth• Migrant population• Low income households

Page 20: Libraries contributing to Single Outcome Agreements

SOA’S & LIBRARIES

• SOAs opportunity for libraries to demonstrate their crucial role

• in supporting the delivery of most of the national priorities

• Need to think creatively and review culture of service delivery to remain relevant