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Delivered by Angela Leitch of Clackmannanshire Council at the Annual Conference of the Chartered Institute of Library and Information Professionals in Scotland (CILIPS), which took place 1-3 June 2009.
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SOA’S & LIBRARIES
Angela Leitch, Chief Executive, Clackmannanshire Council
SOA’S & LIBRARIES
SOA – the “What”Libraries – the “How”!
SOA’S & LIBRARIES
• Not some remote document• Not solely about national priorities• About local priorities and how they
contribute to the national ones• Every service makes a contribution • Libraries contribute to many (all )
priorities• Libraries a means of achieving the SOA
outcomes
SOA’S & LIBRARIES
• Financial investment• Net Expenditure
£115,462m£112,729m£110,256m
+ 2.4%+ 2.2%-
09/1008/0907/08
THREE KEY ISSUES
• Libraries well positioned• Even more challenging times ahead• Change, challenge and citizens
SOA’S & LIBRARIES
• We realise our full economic potential with more and better employment opportunities
• Our public services are high quality, continually improving, efficient and responsive
• We have tackled the significant inequalities in Scottish society
We realise our full economic potential with more and better employment opportunities
• Peoples network• Lifelong learning• Physical and virtual presence• Group/individual support• Partners
Peoples Network
NFORMATION AGE
PHYSICAL?
VIRTUAL?
Our public services are high quality, continually improving, efficient and responsive
• Proactive role in the lives of local communities
• Need to think creatively to capture clients for range of services
• consult and engage
COMMUNITY LIFE
PROACTIVE IN
CAPTURE
CAPTURE
CAPTURE,ENGAGE,CONSULT,FEEDBACK
Our public services are high quality, continually improving, efficient and responsive
• Self evaluation• Peer review• Partnerships• Technology• Marketing
We have tackled the significant inequalities in Scottish society
• Older people, home services• Youth• Migrant population• Low income households
SOA’S & LIBRARIES
• SOAs opportunity for libraries to demonstrate their crucial role
• in supporting the delivery of most of the national priorities
• Need to think creatively and review culture of service delivery to remain relevant