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Explores questions like: What should I include on my resume? Should I use a resume template? What format is best? What do employers look for when reading a resume?
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How to Format Your Resume To Land the Interview
Presented by LaSalle Network
Presented by LaSalle Network
Introduction• About LaSalle Network• An exact science…?• 30 second “elevator pitch”
Presented by LaSalle Network
Content• Resume
– Do’s and Don’ts• Review Sample Resumes• Your Resume and Accomplishments• Review
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Do’s and Don’ts• Objective• Pronouns (“I”, “me”)• Action verbs and phrases• Spelling, grammar and punctuation• Highlight accomplishments• No periods• Subject-verb agreement• Quantify achievements (Ex. If research you helped conduct
saved the university thousands of dollars, state it)• Tailored bullet points • Keywords from job description• Research industry trends• Attend associations
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Do’s and Don’ts• Superlatives• Buzzwords• Bullet points that begin with a verb• “References available upon request”• Proofread • Accurate contact information
Spend time on this…it will be worth it!
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ActivityReview Sample Resumes:• Format• Consistency• Easy to read• Action verbs• Bullets• Spelling• Grammar• Verb tenses• Highlight achievements• GOOD VS. BAD? • WOULD YOU HIRE THIS PERSON?
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Sample ResumesDwight Schrute1720 Milwaukee AvenueChicago, IL 60613(773) [email protected]
OBJECTIVE: A highly polished and well seasoned professional offering 10+yrs. Ofoutstanding leadership, business operations, communications, organizational skills and profound work ethic. Eager to learn and expand as well as enhance corporate image and management skills. EXPIERIENCE: 5/2008-Present Landmark Merchant Solutions, Chicago, Il; Business to business sales of credit card processing. Reaching out to small to mid-sized companies offering the opportunity to change over to Landmark at no cost to them. Making over 200 calls each day, updating computer files, keeping records of each merchants choice.
2/2008 – 4/2008 NJW Associates Chicago, Il. Industry: Telecommunications Services customer service/collectionsResolving collection issues via telecommunications, updating files ,skip tracing when necessary
3/2005 - 12/2007 CLP Trades Solutions Marietta, Ga. Industry: Construction - Residential & Commercial/Office client support specialist Managing customer accts..Supplying clients with the support needed for their projects. Recruiting skilled tradesmen to fill these needs. Implementing safety classes as well as testing the skill levels of tradesmen. Tracking progress of projects and employees. 7/2000 – 1/2005 Gutter Covers of America, Atlanta, GaIndustry: Telemarketing – SupervisorFostered a virtual team infrastructure in order to promote overall efficiency and reduce problems. Resolved issues, tracked and managed the performance of subordinates. Additional responsibilities included consulting with 1st line management regarding professional development, resource management, training, interpreting corporate policy, providing leadership, organizational skills and time management. 5/1993-8/1998 Blue Shield Blue Cross,Industry:Medical insurance. Customer service rep. inbound call center . Aided clients by resolving all concerns about policy and/or inquiries with medical policies. Updating files as needed, providing them with professional service. Keeping abreast of medical terminology. Implementing any changes to policies at clients request. Looking to up-grade policy at all times in a courteous, professional manner.
EDUCATION: Kennedy-King US-IL.-Chicago Some College Coursework Completed
REFERENCES AVAILABLE UPON REQUEST
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Sample ResumesWilliam Cosby
1234 W. Barry StreetChicago, IL 60601
ExperienceEcho Global Logistics, Chicago, Illinois April 2008 – October 2008Business Development Representative Negotiated with over 35 separate freight carriers to leverage the best pricing for customers with various freight shipment needs Managed accounts receivable for client base by communicating with customers regarding their outstanding invoices and reconciling payments Developed and maintained client portfolio through self-researched leads and excellent customer service Created daily sales reports on client business patterns and solutions to effectively move forward with sales approach
CDW Corporation, Chicago, Illinois August 2005 – March 2008Small Business Account Manager Built and maintained client base of over 250 small business accounts, resulting in consistent achievement of sales goals Supplied customers with limited, small business budgets with full IT solutions Provided customer support by efficiently managing service issues, delivering effective conflict resolution and ensuring 100% customer satisfaction Communicated daily with customers via phone and email to establish strong relationships, thus generating multiple ongoing business transactions
Target Greatland, Vernon Hills, Illinois August 1999 – May 2004 Sales Associate Developed communication, teamwork and leadership skills through assisting customers, managing the register and training new associates Learned to quickly adapt to new roles and increasing responsibility including managing the in-house café and training new employees Awarded national corporate scholarship for outstanding job performance
EducationIndiana University, Bloomington, Indiana May 2005Bachelor of Science in Kinesiology Major: Sports Communication Minor: Telecommunications
Computer SkillsMicrosoft Word, Microsoft Excel, Sales Productivity Suite, AS400
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Take Away• Tailoring: Show them why you’re right for the job• SAME EXPERIENCE, DIFFERENT EMPHASIS• Small changes can make a huge difference in how you are
viewed by an employer• Re-formatting, stressing and quantifying accomplishments
based on employers’ requirements makes a big difference! • Show what you accomplished while carrying out duties• It only takes one mistake to send you to the “No” pile• YOUR RESUME IS KEY TO OBTAINING AN INTERVIEW! Spend
time on it!
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Questions?• Anything you hoped to learn that we did not cover?
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Thank you!
Contact Info: Megan Gentille
Marketing CommunicationsLaSalle Network
