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Join the Accor Challenge TAKE OFF! 2015

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Page 1: Join the Accor Challenge TAKE OFF! 2015
Page 2: Join the Accor Challenge TAKE OFF! 2015

We organize from March 25th to June 18th, 2015, an original

and innovative student competition.

“Take Off! Join the Accor Student

Adventure”

We have the pleasure to launch our 4th edition Worldwide!

Our competition will allow the students to be evaluated by Accor

professionals and by top-school teachers with different cultural

backgrounds!

Competition website lives on March 25th, 2015

www.accortakeoff.com

Theme: CUSTOMER LOYALTY

PROGRAM AT ACCOR IN 2020

Subject:Loyalty program & guest experience: imagine the

future of customer loyalty

Page 3: Join the Accor Challenge TAKE OFF! 2015

Loyalty program & guest

experience: imagine the future

of customer loyalty

Your goal

Work on a real Accor case study and add value to your

resume

Get the chance to be evaluated by teachers from top

Schools and by our Accor professionals

Develop your network

Get to know better Accor

Intercultural exchange

Be our customer in Paris if you are part of the finalists

Win superb Holiday at Accor Hotels

And last but not least: HAVE FUN!

Page 4: Join the Accor Challenge TAKE OFF! 2015

Loyalty program & guest experience: imagine the future of customer loyalty

How the loyalty program of 2020 can best support the

customer experience?

From customer acquisition to customer retention, is the

future of loyalty program about points and rewards?

Imagine the future Accor loyalty program in 2020.

Loyalty programs have a lifecycle and their benefits need

to be constantly updated. How do you imagine the loyalty

program of 2020?

Theme: CUSTOMER LOYALTY PROGRAM AT

ACCOR IN 2020

Page 5: Join the Accor Challenge TAKE OFF! 2015

Loyalty program & guest

experience: imagine the future

of customer loyalty

Form a team of 3 students attending the same School or

University and submit your project on the website from March

25th to April 15th, 2015!

You must be:

Enrolled at an accredited Hospitality, Management school,

university or any school of higher Education (scan copy of

2015 student card will have to be provided at later stage in the

competition)

Aged 18 or over at registration

In possession of a valid passport till September 21st, 2015

Available to travel to Paris (June 17th–19th, 2015) if you are

selected for the Finale

Who can participate?

Page 6: Join the Accor Challenge TAKE OFF! 2015

Topic

Loyalty program & guest experience: imagine the future of customer

loyalty

Deliverables

Post a photo collage from March 25th to April 15th, with short

explicative text to best represent your project

Your photo collage can be posted on jpeg or pmg format, must not

exceed 150 KB and must be in landscape orientation. Your descriptive

text must not exceed 500 characters

Selections

Be the first to register, the number of teams is limited to 300 (3 students

per team) – From March 25th to April 15th

50 teams will be pre-selected by online votes – From April 16th to 27th

15 teams will be selected by our jury made of professionals from Accor

and teachers- April 30th

Round 1

27th

25th

MarchApril

30th

Register onlineSUBMIT YOUR PHOTO-

COLLAGE

JURY RESULTS:15 selected teams

April 30th: 15 selected teams

CREATE THE BUZZ: get votes on

Accortakeoff.com50 pre selected teams

15th

Page 7: Join the Accor Challenge TAKE OFF! 2015

Teams

If you are amongst the 15 teams selected for Round 2

Topic

The topic will be communicated to the selected teams on

May 6th and will give you the chance to go further in your

research

Deliverables

Post a video which will show you on a situation & short

explicative text to best showcase your project

Your submitted video must not exceed 1 minute and 30 sec. and

15 MB. Format should be flv, mp4, wmv or mpeg. Your

descriptive text must not exceed 500 characters

Selection:

Support your project on May 20th via a 10 minutes

conference call where the jury:

Will watch your video

Will ask you 3 questions

Round 2

19th

4th

Submit your video

Jury: conference call with each group

May

20th

21st Jury results : 5 selected teams

JURY RESULTS:15 selected teams

30th

April

May 21st : 5 selected teams

Page 8: Join the Accor Challenge TAKE OFF! 2015

Teams

If you are amongst the 5 teams selected for the final

Round

Deliverables

Our jury wants to discover the best talents so the

subject is kept secret! You will discover it on the D-

Day!

Finale in Paris

JURY RESULTS:5 selected teams

18th

17th Arrival

Presentation of the 5projects followed by

the ceremony and the dinner

June

19th

19th

Brunch and tour in Paris

21st

May

Time to go back

June 18th: 1 winning team

Page 9: Join the Accor Challenge TAKE OFF! 2015

Loyalty program & guest

experience: imagine the future

of customer loyalty

Save the dates!

Submit your video

Jury: conference call with each group

Ap

ril

18th of June ONE WINNING TEAM

ROUND 2

FINALE IN PARIS

Jury results: 5 qualifications

Ma

rch

Register onlineSUBMIT YOUR PHOTO-

COLLAGE

JURY RESULTS :15 selected teams

CREATE THE BUZZ: get votes on

Accortakeoff.com50 pre selected teams

ROUND 1

Ma

y

26th

25th

30th

15th

19th

4th

20th

21st

Page 10: Join the Accor Challenge TAKE OFF! 2015

Win Superb Holidays in Accor Hotels

Fly to your

favorite

destination!

Can choose your destination among different European and

Mediterranean destinations

Enjoy a three to four days holiday in one of our best

properties

Also, Samsung Surprise Prizes to discover!

Top of it, you will meet and network with Accor top

executives during the finale three days in Paris!

Page 11: Join the Accor Challenge TAKE OFF! 2015

Loyalty program & guest

experience: imagine the future

of customer loyalty

Our best advice!

Register from March 25th and download the information files

which will lead you to success

Be creative and innovative: the more your idea stands out

from the crowd, the more chance you have to get noticed by

our jury members

Imagine a feasible project

Be motivated, involved and do your best!

GOOD LUCK!

Page 12: Join the Accor Challenge TAKE OFF! 2015

1UNIQUE

CARD

FOR ALL ACCOR BRANDS

FROM LUXURY TO ECONOMY

THE LOYALTY

PROGRAM

Page 13: Join the Accor Challenge TAKE OFF! 2015

USP’S PROGRAM

5%of the value

of your stay

in points

PRIORITY WELCOME

For a swift

check-in

-40%Advance access,

participating hotels

only

Page 14: Join the Accor Challenge TAKE OFF! 2015

5

100%ONLINE

Customer account

Reservations

Exclusive offers…

Dematerialized card

A POWERFUL

PROGRAM

Page 15: Join the Accor Challenge TAKE OFF! 2015

Loyalty program & guest

experience : imagine the future

of customer loyalty

Main contacts in ParisSarah ADOULI

[email protected] Garcia

[email protected] Relations and Partnerships Department

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