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How can I do my best work?myself to
position
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Creating Impact Without Permission
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Are you a trusted advisor?
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“Trust forms the foundation for everything you do in business & everything you do in your personal life.”
- Jeffrey Gitomer
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TRUST AUDITHow trusted are you?
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TRUST AUDITBegin with yourself
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Trustworthy peopleTell the truthDo what they say they’ll doCommunicate in a timely way
Bring unexpected valueAre on timeAre friendlyAre sincereAre genuinely gracious
Are consistentTrust others
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People trust you with what they value?
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Personal Value = Pain Avoidance
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THE BUSINESSHow is success measured?
How are they on the hook?
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THE DESIGNERSWhat’s their influence level?
Shut-up & Color?
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THE DEVELOPERSWhat are their constraints?
Time before requirements?
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THE USERSWhat do they want?
vs. what you want them to want
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Why don’t you feel trusted?
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Flexibility Matrix
least Most
X
XX
We must launch by…
The budget must stay under…
The app must include…
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What is of value to your sponsors?
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SIMPLEPRACTICALACTIONABLEQUICK
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Choose carefully & combine
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Value is subjective and often a reaction to pain
Build Trust: This doesn’t happen over-night
Trusted Advisors make pain go away
Acknowledge bias and it’s affect on scope
Operate from your position of strength
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YOU HAVE THE TOOLS!DON’T WAIT TO BE ASKED!
