DATE

18 13:30 - 17:00NOVEMBER

DURATION

0.5HALF DAY

LOCATION

AMSTERDAMTHE NETHERLANDS

PRICE

350EURO

Doing Global Business

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DOING BUSINESS WITH GAIJINHOW TO WORK MORE EFFECTIVELY WITH GAIJIN?

INTRODUCTIONYou are Japanese expatriates working for your company outside of Japan. You had somehow expected that the local non-Japanese colleagues also have the similar way of doing things as you were used to in Japan. After all, you are working for the same company.

After your posting, however, you immediately noticed that things are different here. For example, you are stunnedthat you get a straight "No" for an answer when you ask question if he/she knows something or can help you. Youare sometimes confused and frustrated about the local colleagues. You can use some insight into local culture andmanagement practices to understand your local colleagues and work more effectively with them.

DESIGNED FOR- Japanese expatriates working for their companies outside of Japan - Japanese local hires working for a Japanese company- Japanese working for a local company

OBJECTIVES- Increase the awareness of the impact of culture on management practices- Understand the basics of Japanse culture- Understand the basics of local culture- Learn a tool to reconcile culture gaps in working with local colleagues

METHODOLOGY- Cognitive learning to understand national culture differences between Japanese and your local colleagues- Experiential learning to enhance cultural awareness and sensitivity- Exercise to practice how to reconcile culture gaps in management practices (e.g. decision making, meeting,project management)

OUTCOMES- Participants learn basic cultural differences between Japanese and local countries using 6D model of Prof. GeertHofstede as a frame of reference- Participants gain basic understanding of their own culture and its impact on their perception of the behaviors oflocal colleagues- Participants gain basic understanding of the culture of host county and its impact on the perception of localcolleagues about Japanese behaviors.

TIMELINEThis half day course is going to take place from 13:30 to 17:00.

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YOUR ITIM INTERNATIONAL CONSULTANTSOur consultants facilitating the seminars have first-hand experience of living and working abroad. They haveworked in international management positions, have led negotiations with foreign delegations or have taught ateducational institutes abroad. Continued learning and sharing of experiences means they are all equipped withglobal knowledge and local insights. They combine their practical wisdom and business experience with a passionfor the creativity of cultural differences.

MASAKO KATOMasako Kato is a senior consultant of itim international/itim Japan.Originally from Japan,she spent a few years of her childhood and student time in the USA. She holds a Master'sdegree in International Relations from the Sophia University in Tokyo.After her study,she moved to the Netherlands and worked for Fujifilm at various Human ResourcesManagement functions. After 16 years at Fujifilm, Masako joined the itim international in2003 as an intercultural and organizational culture management consultant. Her specialexpertise lies in enhancing the collaborations between Japanese and European. In morethan 10 years, she has served Fujifilm, Omron, Yokogawa Electrics, Teijin, Yusen Logistics,Alpine Electronics, Philips, ASML, ABNAmro, ING Direct, Boskalis, IHC Holland, Fluke,TEVA, Otto and TU Delft and many others. For these clients, she has delivered her servicesin USA, Europe and Japan. Next to the culture expertise as itim consultant, Masakois a Co-Active® Coach of the Coach Training Institute and a certified facilitator of theIntercultural Readiness Check (IRC), a self-assessment tool to diagnose the interculturalcompetences. She uses the results of IRC and her coaching skills to help her clientsdevelop their intercultural competences. Masako is also a certified Organization andRelationship System Coach (ORSC) of the Center for Right Relationship and an authorizedfacilitator of Team Diagnostic Assessment by Team Coaching International. She usesthe results of this assessment tool and organizational culture scan of Hofstede Multi-Focus Model, and her system coaching skills to help clients create positive and productiveintercultural teams and organizations. She delivers training, consulting and coachingservices in English, Dutch and Japanese.

RALF VAN HAASTREGTRalf is a senior project manager in Telecommunications and IT and an interculturalspecialist with over 10 years experience in managing multinational teams. Afterearning a Master of Science degree at Delft University of Technology, Ralf workedfor large multinational companies as Vodafone, IBM and Shell in the Netherlands andJapan. In 2014, Ralf joined ITIM with a focus on Intercultural Project Management.Intercultural Project Management combines Hofstede’s intercultural model, ITIM’sGlobal Virtual Management course and personal experience to prepare project managersfor understanding the importance of culture in a world where project teams become moreand more international, diverse and physically separated. Besides spending time with hisJapanese wife and two children, he likes to play squash, chess and to go paragliding. Ralf isfluent in Dutch and English and maintains a conversational level in German and Japanese.

INVESTMENTHalfday Program including:Course binder and 6-D pocket guideProgram facilitationCoffee breaks

Not included and will be charged separately when applicable:VATCost for breakfast, lunch dinner or hotel

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Over 3 weeks no charge,2 to 3 weeks 30%,1 to 2 weeks 60%,During the last week 100%.If there is not a sufficient number of participants the seminar may be cancelled or postponed. Cancellation will be announced at least 3 weeks before the start of the course. The programme fee will be fully refunded.

CANCELLATION POLICYCancellation prior to the start of the programme may cost a percentage of the programme fee :