CRYSTAL D. JOHNSON 2915 Charles Court NW ▪ Rochester, MN ▪ 507-316-5457 https://www.linkedin.com/in/crystal-johnson-ba311020

Crystal2joz@msn.com

RELEVANT EXPERIENCE

Sales and Customer Service, Trainer, Cashier, and Various Digital Art and web design and editing.

Technical Sales Consultant, sales, troubleshooting, and held training classes in electronics: 21 months.

Exceptional Customer service as a wireless consultant 21 months.

Hospitality Ambassador, great with people and children.

Creates and maintains documents and forms in Windows Microsoft Office, MS Access and, Google Docs.

Creates various digital arts with GIMP, Paint Shop Pro x2, Photoshop Creative Suite, and Adobe Illustrator.

Built websites with databases in HTML, CSS, Java, PHP MySQL, and Access.

Creates and maintains forms, documents and spreadsheets in MS Office 7, 10 and 2016;

Created, developed, authored and edits several current Blogger blogs and discussion forums.

EDUCATION

Minnesota School of Business Rochester, MN A.A.S. -Associate of Applied Science, Business Administration: GPA 3.12 Graduated: June. 2013 A.A.S. -Associate of Applied Science, Information Technology: GPA: 3.43 Graduated: Mar. 2012 Clubs: Vice-President and PR & Events Coordinator of Student Information Technology Club Apr. 2012 – June 2013 Awards: Student of the Quarter in Service Learning Fall Quarter 2011

University of Wisconsin - Stout, Menomonie, WI Majors: Business and Fine Arts, concentration in Industrial Design (product design) Clubs: Gamma Sigma Sigma; Service Sorority Inter Greek Council: PR, Publications and Advertising Representative

WORK EXPERIENCE Custom Ideas LLC, Oronoco, Minnesota, Web Designer/ Editor June 2015 – Present

Design and maintain website as needed. Set-up and management of online accounts. Creates various digital graphics for promotion and sales of products.

Target, Rochester, Minnesota: Seasonal Cashier Nov. 2015-Dec. 2015

Cashiered guest’s purchases at Target Supercenter.

GoDigitalScrapbooking.com, Cheyenne, Wyoming: online Mar. 2015 –Dec. 2015 Digital Designer as Crystal’z Colorz ScrapBird.com Warsaw, Poland: online Mar. 2015 – Nov. 2015 Digital Designer as Crystal’z Colorz

Mosaic Sales Solutions, Rochester, MN SEC Samsung Experience Consultant Oct. 2013 – June2015

Promotes excitement for Samsung product lines as a brand ambassador on sales floor. Provides troubleshooting of Samsung devices. Provides training to customers and Best Buy staff on an ongoing basis.

SAS Samsung Experience Consultant

Maintained working floor and wall POP displays in a mobile sales store for Samsung. July 14 – Feb. 2015

WORK EXPERIENCE CONTINUED

Viking Auto (General Motors), Rochester, MN: Receptionist/Cashier/Trainer June 2009- Oct. 2013 Handled incoming calls on a four-line PBX system. Cashiered customer bills in automotive services. Prioritized and assisted customers with immediate needs and concerns.

Globe University/MSB – Rochester, Rochester, MN: Tutor for Information Technology Oct. 2011- Mar. 2013 Provided coaching and tutoring in Software Development Provided coaching and tutoring in Programming C++

Scrappity-doo-dah.com Florida, online: Digital Scrapbooking Designer, Educator, Project Manager Apr. 2009 -Jan. 2013 Designing as Crystal’s Creations (by Design) Managed and coordinated scrapbooking projects in different time zones across the world. Marketed and advertised products online, tracked sales and web hits with Google Analytics. Self-taught in Photoshop Creative Suite3, Illustrator5, and several other photo editing programs. Self-taught in Filezilla and CoreFTP. (FTP upload clients)

Various Digital Art, Online: Creative Team Manager Oct. 2007- Apr. 2009 Promoted Digital Scrapbooking products for various artists. Performed metrics on performance and motivated the creative teams. Assisted with the hiring and firing process if necessary

VOLUNTEER ACTIVITIES

IBM Retirees Alumni Club, Rochester MN July 2011 – Sept 2011

Redesigned a web site and data base for the Alumni Club

Ability Built Computers, ABC facility, Rochester, MN July 201 0- Sept.2011

Volunteered with clients of special needs troubleshooting, rebuilding, and imaging computers.

CLUBS AND ACTIVITIES

Author, Green Ivy Publishing, Chicago, Il Author- Shattered Crystal Chronicles: Fragile novel, expected publication date Aug. 2016

Proposed Author and Editor: Cookbooks, e-books

Proposed Author and Editor: Instructional- Digital Scrapbooking

SCA: Society of Creative Anachronism, Northshield, Silfren Mire, Rochester, MN

Medieval and Renaissance Re-enactment.

Computer Work:

Windows PC and laptop trouble shooting and repair.

Web-site work and design and editing.

Set up and management of various on-line accounts.

Fine Arts: Drawing, watercolor, acrylic and oil painting. Digital Arts: Scrapbooker: Designer and Educator, with sales, marketing and training online.

Crafts: Scrapbooking, hybrid scrapbooking, card making, paper quilling and needlework. Cooking and Baking:

Cookie baking contest winner, December 2012

Cooking Recipe featured on Twin Cities Live, July 2008, “Refreshing Cucumber Ranch Salad”

Music: Vocal, flute, and acoustic guitar. Leisure: Tennis and Tai-chi.