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TRAINING & DEVELOPMENT 101
{ creating a competitive Training PlanPresented by | HENRY JOHN NUEVA Functional Training & Quality Specialist
CreateTRAINING PLAN
effectivecompetitive
Where do I ?
Each of the following steps will teach us how to create our Training Plan effective
Ut Tg Ta
Kr Ts De
Let’s get started
on the steps to
a killer Training
Plan!
Who are you training?
Step 1
Who are you training?Step 1
The first and most important thing to consider When preparing for a training plan is to ask yourself:
What specific roles are you training?
Who are you training?Step 1
Examples are:
• Newly hired employees • Customer Service Representatives• Engineers• Internal Sales Team
• Managers
• Employees with a tenure greater than two years
What are the goals ?
Step 2
• Important that we define clearly
What are the goals ?Step 2
WHY you are training them…
What are the goals ?Step 2
Make sure that goals are in tied with therole’s key performance indicators (KPIs)
What actions will achieve this goal ?
Step 3
What actions will achieve this goal ?Step 3
What actions are necessary to perform well enough to achieve the goals set for your trainees?
What actions will achieve this goal ?Step 3
What actions will achieve this goal ?Step 3
Minimize Potential Challenges that may arise
Create a complete, measurable action plan that includes all the steps needed to achieve your goal
Incorporate all your actions into your schedule and add them to your calendar
Regularly evaluate your progress. You may need to make changes or adjustments as your project takes shape
What actions will achieve this goal ?Step 3
What actions will achieve this goal ?Step 3
What knowledge is required for those actions?
Step 4
What knowledge is required for those actions ?Step 4
Knowledge is effective whenyou have the… Right
ATTITUDE Perseverance to
COMMITMENT High Ethical
VALUES
ASK
What knowledge is required for those actions ?Step 4
ABILITY
SKILLS
KNOWLEDGE
• Ability to diagnose presenting issues and provide solution
• Abilities to handle sensitive and confidential matters
• Abilities to work with people at all levels
• Analytical Skills • Presentation Skills• Interpersonal Skills • Communication Skills
• I/O Counselling • Research Methods• Statistical Applications • Training and Learning Policies
When should each lesson be learned ?
Step 5
When should each lesson be learned ?Step5
Give EACH
piece aDEADLINE
When should each lesson be learned ?Step5
When should each lesson be learned ?Step5
When should each lesson be learned ?Step5
When should each lesson be learned ?Step5
How will each lesson be delivered ?
Step 6
How will each lesson be delivered ?Step 6
How will each lesson be delivered ?Step 6
How will each lesson be delivered ?Step 6
How will each lesson be delivered ?Step 6
How will each lesson be delivered ?Step 6
Keep in mind that your training plan will never be perfect. Over time, you’ll change things, test
better idea, and fail a few times along the way. But that’s fine. The most important action is to just start . Simply get something out there and
grow from there.
