Craig Anthony FoxBusiness Development & Sales Manager

123 Ulverston RoadDalton-in-Furness

LA15 8EZEmail: craigafox@live.co.uk

DOB: 07/06/1963Tel. +44 (0) 1229 467773Mobile +44 (0) 7957 473565

PROFILE

I am an enthusiastic and well-organised person who enjoys being part of a successful and productive team.

I offer a flexible and resilient individual who works well on their own initiative demonstrating high levels of motivation and organization. By displaying these skills I am able to meet tight deadlines. I am also a numerate and analytical thinker who is quick on the uptake and pays close attention to detail.

My key skills include being an excellent communicator, confident in my approach to work and my clients. This is supported outside of work, teaching German language to a variety of ages. I also have many years’ experience working in an International business environment, creating opportunity and re enforcing my drive to continually improve in all areas.

Looking forward, I am aiming to achieve a position where I can further develop and display my skills in Business Development & Sales/Marketing role with the opportunity to work within a customer-facing role and utilize my excellent language skills.

CAREER SUMMARY

Business Development & Sales Manager –SLS York 01/ 13 - present

Responsible for selling SLS products and services to our German-speaking clients in the GAS (Germany / Austria / Switzerland) area.

Looking after any potential work within Spain, France, Poland, Scandinavia, Angola and the Middle East.

Managing the team of Consultants and Administration personnel. Maintaining set KPI’s incl. customer retention rates, customer satisfaction, increase in overall sales targets, acquiring new potential customers and markets. Controlling that all staff maintain and update CRM system.

Managing Marketing & Promotions, creation of newsletters, attending Trade Fairs. Attending various UKTI events

Achievements to date: Sales figures from 2013 to 2014 risen 26% (Nov & Dec not included).

Sold 2 Premier Platinum courses to French CEO’S (A first time company achievement in over 20 years of business).

Brought 5 new Clients in on first year, 6 so far on my second and have already 7 new ones for 2015.

Employed a new French speaking team member

Attended 7 Trade fairs, selling our services

Sales/Account Manager – Siemens/Tronic Connectors and Measurements (Oil & Gas Industry) 01/09-01/13

Sales /Account Manager for Cameron GmbH Germany. Development and coaching of account coordinators, team building and close

cooperation when working on projects. Developing and maintaining a sufficient level of knowledge about a broad range of

products many of which are bespoke items in order to advise the client on the best technical solutions.

Preparation of Bids and quotes. Complete project maintenance from pricing to execution and closure. Identifying business opportunities to increase Tronic’s scope of supply. Technical Support – Communication of technical support required to meet the accounts

requirements. Maintaining an accurate database of customer intelligence in a fast-moving and

unpredictable environment. Customer support on all levels. Customer Coordination/visitation. QA Department – Monitoring and reporting of customer complaints. Preparation and assessment of Quality Plans. Induction and assisting to TPI’s. Achievements: 2010-11 won a large major project in the GOM for £1.8m leading to

further 4 new projects won ranging from 88K – 460K.

Project Coordinator – Sales ITAG Valves & Oilfield products 06/08 – 12/08 Contact person for Saudi Aramco. Sales Project Coordinator.

Project Coordinator - Cameron GmbH Subsea Systems, Germany 2006 –06/08 Responsible for coordination of different worldwide Projects. Organising, preparation and Planning of projects and maintaining good customer

relations throughout the whole project period. Use of SAP, Primavera, Excel, etc. Core team dealing with Clients, National, International i.e. Leeds, Houston,

Singapore, Melbourne. Materials planning, Procurement, Quality Engineering.

NORD/LB, Hanover Germany 1989 – 2006

Dealing and handling National and International currency transfers through SWIFT Payment System, RTGS plus.

ISS (ICS) management. Handling of payments and liquidity management. Documentation in English and German. Board of Management Assistant (documental and organisation). Customer complaint division. Contact person, NORD/LB London, Singapore, New York

British Army 1979-1989 Royal Artillery, serving 3 RHA. 14/20 Kings Hussars. Queens Own Hussars.

QUALIFICATIONS

7 O-Levels – Inc. English, Mathematics, English literature and History City & Guilds PTLLS Level 4 - Private German Tutoring IOSH Qualified 2010 Translating documents and websites for a variety of German businesses Certified Sales Development Programme-20 /20 Business Management

I.T. SKILLS

Microsoft Office – including Word, Excel, Outlook, Powerpoint Primavera Project Planner 3.1 Primavera Project Planner P3e (Project Management) SAP Lotus Baan

INTERESTS

Teaching German (Website: www.german-with-craig.co.uk) Spinning Instructor (Indoor Cycling) Reading Music Travelling Triathlon Full clean UK/European Driving License