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An Assignment on Business
StrategySubmitted by
Submitted to
Summary
Study has showed that Autoglass customers are better-off than the competitors which they need
moreover displayed that they are the best among the industry contrasted to the banking and
alternative services. Autoglass is being triumphant within the hearts of their patronage through
their services and put together won a sequence of awards for being the best windscreen
replacement business amidst the industry.
Autoglass has wonderful compilation of services and their products. They are going for larger
market part and increasing in an extremely steady 500 branches over the Europe. Autoglass
centralized primarily on the customer’s acceptance and therefore the thanks to watch out of the
services effectively. Their aim is to conceive the acceptance of the customers within the field of
overhauling windscreen.
From the case and investigation on Autoglass it would be best inferred that Auto glass is in an
extremely well-built place to confront the affray and face the new trials which might come in the
future.
1
[Pick the date]
Table of Contents
Summary..........................................................................................................................1
Task 1.............................................................................................................................. 2
1.1 EXPLAIN THE ROLE OF STRATEGY, MISSION, VISIONS, OBJECTIVE, GOALS AND CORE COMPETENCIES OF AUTOGLASS............................................................2
1.2 REVIEW THE VITAL ISSUES INVOLVED IN STRATEGIC PLANNING IN AUTOGLASS...................................................................................................................2
1.3 EXPLAIN MINIMUM THREE PLANNING TECHNIQUE FOR AUTOGLASS.............2
Task 2.............................................................................................................................. 2
2.1 PRODUCE AN ORGANIZATIONAL AUDIT FOR AUTOGLASS...............................2
2.2 CARRY OUT AN ENVIRONMENTAL AUDIT FOR AUTOGLASS USING AT LEAST TWO APPROACHES.......................................................................................................2
2.3 EXPLAIN THE SIGNIFICANCE OF STAKEHOLDERS’ ANALYSIS IN RELATION TO AUTOGLASS.............................................................................................................2
Task 3.............................................................................................................................. 2
3.1 ANALYZE POSSIBLE ALTERNATIVES STRATEGIES RELATING TO SUBSTANTIVE GROWTH, LIMITED GROWTH AND RETRENCHMENT......................2
3.2 SELECT AN APPROPRIATE FUTURE STRATEGY FOR AUTOGLASS.................2
Task 4.............................................................................................................................. 2
4.1 COMPARE THE ROLES AND RESPONSIBILITIES FOR STRATEGY IMPLEMENTATION OF AUTOGLASS............................................................................2
4.2 EVALUATE RESOURCE REQUIREMENTS TO IMPLEMENT A NEW STRATEGY FOR AUTOGLASS...........................................................................................................2
4.3 DISCUSS TARGETS AND TIMESCALES FOR ACHIEVEMENT FOR AUTOGLASS TO MONITOR A GIVEN STRATEGY..............................................................................2
Conclusion.......................................................................................................................2
References.......................................................................................................................2
2
Task 1
1.1 EXPLAIN THE ROLE OF STRATEGY,
MISSION, VISIONS, OBJECTIVE, GOALS AND
CORE COMPETENCIES OF AUTOGLASS
Mission of the Autoglass Company
Autoglass company mission is to gratify customers. The Autoglass enterprise presents
the foremost productive windscreen services (Arazy, O, &Gellatly, I., 2012). This
operation of persuading the shoppers of Autoglass directs them to achieving the visions
of their association (Armstrong, G., &Kotler, P. 2006).
Vision of the Autoglass Company
The Autoglass business teams its vision in ponder with the target to form the largest
degree of individual’s service among the trade. They have now established a wide mesh
to assist the customers and have a ninety two percent satisfactory rate amidst the
purchasers (Arazy, O, &Gellatly, I., 2012). Autoglass is growing day by day and this
subject will facilitate them to distinguish the strategic boundaries of the firm (Autoglass
Company).
Core Competency
The core competency of the Autoglass is that they can rectify or replace any reasonably
broken glass of any kind (Arazy, O, &Gellatly, I., 2012). Autoglass provides to the
purchasers fleet services to repair or restore any moderately broken or impaired glass
(Autoglass Company).
Strategic Intent:
The idea of strategic intent proposes that there's a general outlook on while the
enterprise should to be going instead of a unquestionable affirmation of aide in Nursing
foreseen conclusion and this suggests that there should to be galore of flexibility interior
the affirmation to allow for employees start, cluster help and revision in light-weight of
3
changed attenuating constituents (Hoffman, K. Douglas, Scott W. Kelley, and Holly M.
Rotalsky.2009). The tactical goal of Autoglass is to ascertain itself because the market
foremost wholeheartedly. They are doing all the undertakings to stay foremost.
Role of Strategy of Autoglass:
The foremost task in strategic management is often the collection and distribution of the
illusion and therefore the procedure affirmation. This summarizes, in essence, the
comprehending of a company (Hoffman, K. Douglas, Scott W. Kelley, and Holly M.
Rotalsky.2009). Autoglass has assembled their purposes in topic conceiving in an
exceedingly approach that the concepts sustain an unquestionable time span
centralised the execution (Autoglass Company).
Objective and goals of Autoglass:
The foremost aim of Autoglass is directing their purchaser by repairing or refurbishing
broken windshield of various vehicles. The aim of Autoglass is to pattern their enterprise
augment and help the worldwide persons (Autoglass Company). They are growing their
enterprise by being triumphant the minds of the purchasers.
1.2 REVIEW THE VITAL ISSUES INVOLVED IN
STRATEGIC PLANNING IN AUTOGLASS
There are few problems that require to be considered in reference to coming up with
methods (Ivanauskiene, N, &Auruskeviciene, V., 2009). Given the case we will analysis
the competitive advantages of Autoglass.
Competitive advantage of Autoglass
Autoglass is currently a major service supplier of windscreen. They have already
captured an enormous market section with their differing kinds of service. Autoglass is
growing and it might be useful to research the competitive advantage they need. So as
to try and do therefore, we will use the Ansoff’s Growth Matrix (Armstrong, G., &Kotler,
P., 2006).
Ansoff’s Growth Matrix is a selling tool that offers four strategies. As we tend to have
learned from the case that Autoglass has enlarged its marketplace share and it also has
4
an ability to serve one million client having downside with windshield (Autoglass
Company). So, supported the capabilities Autoglass will give customers with existing
services moreover as introducing a replacement product. Within the matrix with four
ways lie completely different risks.
The strategies are:1. Market penetration – During this phase Autoglass will increase its market
segments by marketing a lot of their services and attract a lot of customers
2. Product development – In this strategy Autoglass can bring new product or
services to the existing market of windscreen to arrest more customers.
3. Market development – This strategy refers to the attainment of recent client
teams. Autoglass will increase their market segments to capture new customers.
4. Diversification – This strategy is employed to avert the risks by introducing new
product in new market to unfold the risks related to older one.
Autoglass Company has vast opportunities within the market. They can raise the
expansion rate by satisfying more clients, and retain them. They need to set targets for
3 years to achieve additional customers and develop new product or services that are
appropriate to the market and building demand (Ivanauskiene, N, &Auruskeviciene, V.,
2009). Throughout the targeted amount the Autoglass Company ought to place its
geographic area wherever they are going to produce a large market and that they ought
to confirm the standards for choosing economical provider of quality products.
5Figure: Ansoff’s Model
Definition of Top-Down and Bottom-Up
Informal Planning: Informal planning is that the procedures while the supervisor or
foremost of an assembly evolves an inspiration with no one accepted structure and rigid
associations (Grant M.R. 2010). Certain as blasting instant things managers use this
way while it's conditionally significant to conceive any prescribed structure of close to up
with or the time period for conceiving isn't plentiful. It’s significant to alignment short
allowance objectives of the organization.
Top-Down: A top-down approach is essentially the tear down of a system to gain
insight into its compositional sub-systems (Grant M. R., 2010). Autoglass is successful
in using the approach in their product development.
Bottom-Up: A bottom-up approach is the piecing together of systems to give rise to
more complex systems, thus making the original systems sub-systems of the emergent
system (Grant M. R., 2010). Autoglass is successful in using this approach to provide
the services to the customers.
Behavioral Approach for Autoglass: Autoglass should to approach centered the top-
down procedure in alignment to capitalize their assets and to handle the affray interior
the future. Autoglass could be a growing enterprise central the enterprise and therefore
the service they're undertaking won't be decent for them to comprise on to the place
centralised the market. They have to come to to up with some expansion for his or her
merchandise and market in alignment that they could a wide-ranging marketplace for
the purchasers.
1.3 EXPLAIN MINIMUM THREE PLANNING
TECHNIQUE FOR AUTOGLASS
For Autoglass Company, three strategic techniques are suggested below:
1. BCG Growth Share Matrix
6
Autoglass will divide their product in such a fashion wherever they will grade their
product and direct a synergy within the portfolio. This matrix views the
organization 4 sorts of consequences that may be faced by a company
(Gudonaviciene, R, &Rutelione, A., 2009). It conjointly helps an organization to
understand when to speculate within the existing product, when to divest all
earnings from the market section and when to target a brand new business
venture.
Putting goods in a BCG growth share matrix Autoglass would face 4 types of problem in
the market. And they are:
a. Stars: High Growth and High Market Share
If managers will make the business profitable plus maintain a fast market
share and it makes in the cash cow and the Company will harvest cash
from a business.
It needs a huge quantity of money for which managers has to make
decisions from which money will be made
Cash Cows: Low Growth but High Market Share
The product would attain small growth in the market but it will have the
biggest market share from that the company will turn to revenues and
make money
7
Figure: BCG Matrix
b. Dogs: Low Growth and Low Market Share
The organization should be careful of getting any unnecessary costs.
The time when the product stops to generate any kind of revenue, the
organization should stop thethe project to start another.
c. Question Marks: High Growth but Low Market Share
It has risk of making Dog product. If the market share is decreased then
it would incur loss to the organization.
It indicates the products that are newly made in the market also will
gradually earn acceptance.
2. Strategic Position & Action Evaluation Matrix (SPACE)
Autoglass can even use the SPACE matrix to grasp the market necessities and
operate so as to expand the operation. This matrix has 4 quadrants indicating the
positions of business concern and the way to react consequently (Ivanauskiene,
N, &Auruskeviciene, V., 2009). In thought to Autoglass’s position within the
market they should use aggressive strategy. It can even be used as the base for
SWOT analysis.
3. Profit Impact of Market Strategy (PIMS)
It is a type of data which provides evidence to support policies and principles for
fast and sustaining competitive advantage. Autoglass would probably sustain
person’s service data in alignment to research their values and conceiving
procedure in alignment that they will hold pathway of their accomplishment and
implementation of the procedures.
8
Figure: BCG Matrix
Task 2
2.1 PRODUCE AN ORGANIZATIONAL AUDIT
FOR AUTOGLASS
SWOT Analysis
Strengths
Autoglass is providing a premium service at low cost.
The safety features in the product are high.
The replaced or repaired windscreen provides the high visual clarity
The glasses replaced or repaired by Autoglass is capable of reducing further
damage.
Weaknesses
Autoglass is reluctant in promoting the brand.
9
Figure: SWOT Analysis
Lack of advertisement is present in the Autoglass Company
10
Opportunities
Autoglass has the opportunity to increase the growth rate in the industry as fewer
firms are providing such services.
It is highly present in the emerging economy and has a huge opportunity to grab
the market.
As Autoglass is repairing and replacing the windscreen, they can also develop
new product such as side view mirrors or rear view mirrors.
Threats
Suppliers’ competition is very high in the industry. It is difficult to determine the
quality supplier.
Geographic location is a common threat to any business if it is not situated in the
proper market.
The government policies play a vital role in shaping the business market.
2.2 CARRY OUT AN ENVIRONMENTAL AUDIT
FOR AUTOGLASS USING AT LEAST TWO
APPROACHES
PESTLE analysis helps any organization to know the situation of the setting wherever
the organization wishes to operate. It is not possible for any single organization to have
an effect on the factors. It influences the strategic choices which will be taken by a
corporation (Gudonaviciene, R, &Rutelione, A., 2009). PESTLE helps the organization
to maximize opportunities and minimize threats.
PESTLE analysis
Political
Political climate in different countries is different and the policies influence the
business strategies.
Stability of governments. This may affect the future conditions in a country.
Taxation policies.
11
Economical
The buying capacity of people influences the purchases of the organization.
Level of economic activity that affects need for windscreen.
Socio-cultural
Lifestyle and preferences of people influences the industry.
Social norms that impact the decision to own and use automobiles versus other
means of transport.
Technological
Technology relating the designs.
Technology of windscreen manufacture.
Technological developments that may increase or decrease repair or replace of
windscreen.
Legal
Legal provisions relating to safety measures.
Law regarding consumer and employment is highly emphasized.
Environmental
Environmental aspects such as weather, climate, and climate change can affect
in the business.
Porter’s 5 forces analysis is a type of analysis which determines and helps management
understand the overall context of industry (Kotler, P. and Armstrong, G., 2006).
Porter’s 5 forces are:
1. The threat of new entrants
Government Policy: Governments can limit entry to an industry through
licensing requirements by restricting access to raw materials.
2. The bargaining power of customers
Number of supplier Companies: The number of supplier companies controls
the purchasing power of the customers.
3. The threat of substitute products
Prices: Prices matter in the industry because buyers shift to the product which is
offering high quality yet having low price.
4. The amount of bargaining power suppliers have
12
Number of Buyer Companies: The number of companies who are purchasing
raw materials for manufacturing windscreen from number of suppliers.
5. The intensity of the competitive rivalry
Diversity of Rivals: The rivals with new and different ideas of competing will
likely cross each other’s path and challenge other’s position.
2.3 EXPLAIN THE SIGNIFICANCE OF
STAKEHOLDERS’ ANALYSIS IN RELATION TO
AUTOGLASS
The Stakeholders’ Grid:
1. The top right part refers to the stake holders who influences the strategies and
promote the products.
2. The top left part refers to the stakeholder who influences strategies but they
posses’ low interest in the organization.
3. The bottom right part refers to the stakeholders who have high interest but low
influence in the organization.
13
Figure: Stakeholders’ Grid
4. The bottom left part refers to the stakeholders who have low influence and low
interest in the organization.
The stakeholders are kept in 4 classes so that stakeholder has their accurate privilage
and obligations in address of the making the concepts for the association which will be
directed for the betterment of the association. Autoglass have mapped the stakeholders
interior the association in alignment that the stakeholders will gift their obligation in
contemplate of the organization’s profit
14
Task 3
3.1 ANALYZE POSSIBLE ALTERNATIVES
STRATEGIES RELATING TO SUBSTANTIVE
GROWTH, LIMITED GROWTH AND
RETRENCHMENT
Market Entry Strategy
Organic Growth: When an enterprise association accomplishes development over its
own enterprise that is as equal because the beginning of the association, it's renowned
as organic development. It omits any development that's profited by pacing into the
other enterprise or amalgamation or acquisition.
Merger: Merger is that the procedure by two enterprises gets joined and turns into a
entity through lawful consolidation. The start of Autoglass was through such
amalgamation
Acquisition: This is the procedure where one accurate enterprise buys another whole
enterprise and assemblies up itself because the proprietor. All through this procedure
100% or beside 100% ownership craves to be reaching by.
Strategic Alliance: This is the procedure while 2 or more businesses acquiesce upon
kind of main objectives and share every other’s assets to fulfill those objectives. This
approach is wholeheartedly an idea that resides between the idea of organic
development and connecting or acquisition.
Licensing: It is the design through that a mother enterprise (licensor) permits another
enterprise (licensee) to use its trademark and deal the merchandise or services on the
groundwork of affirmations on many time spans. The time span adopts the authorizing
ascribe that yearns to be paid to the licensor.
15
Franchising: It is the conceive, through that an enterprise profits from the correct for
useing another company’s trademark, enterprise kind, methods while the franchisor
provision the correct to the franchisee. For getting market share overseas, Autoglass
may use this approach by circulation franchises in distinct locations.
Substantive Growth
Horizontal Integration: In degree integration an enterprise diversity or comes by yield
facility of affiliated or complementary merchandise (Melody, Y. & Kevin, H., 2000). rarely
it's going to additionally happen that company purchases one amidst its competitors
and pattern integration. Autoglass would likely pattern such integration by connecting
with alternate output that's affiliated with its house merchandise.
Vertical Integration: In integration a business connections with the enterprises or
partners of the offer string of links and in some situations all the partners of the string of
attachments comprise below one proprietor (Melody, Y. & Kevin, H., 2000). Autoglass
would possibly provide work into integration by connecting with the suppliers and
vendors.
Related Diversification: When an enterprise elaborates its enterprise with some
diversification interior the house line of merchandise (Isen, Alice M., 2012). The new
productions rectangle consider alike to the current merchandise.
Unrelated Diversification: It is the method once an enterprise new workers into
diversification by inserting new merchandise and services that don’t accept as factual
the house merchandise (Isen, Alice M., 2012). It will be unrelated diversification if
Autoglass starts mercantilism house window crystal or attractiveness mirrors.
Limited Growth
Market Penetration: It means that penetrating the comparable market by giving
comparable worth against the worth of the competitors. This approach is pledged to
instantly strike the competitors by benefiting their customers. It’s normally utilized to
entire sales development.
Market Development: It suggests that aiming at new person’s stages and appealing
the non-buying buyers of the segment. It assists to continue the market share by
supplementing new part of shoppers. It’s pledge for Autoglass to evolve the market by
geographically increasing the enterprise and returning to the shoppers.
16
Product Development: It means that evolving new merchandise that do not live
presently and so appealing customers to get an allotment of diversity of merchandise or
services.
Innovation: It suggests that searching out a solely new would like of the shoppers
inside the market and innovating replacement merchandise or service to rendezvous
that require.
Disinvestment:
Retrenchment: A topic utilized by companies to scale back the variety or the last size
of the methods of the business. This scheme is usually utilized so as to slash prices
with the aim of changing into an added economic steady enterprise.
Turn around: Turnaround may be a technique dedicated to enterprise renewal. It
utilizes investigation and progressing to save caused anguish companies and returns
them to financial condition. Turnaround administration enlists administration rethink,
activity founded mostly cost accounting, source malfunction determinants enquiry, and
SWOT investigation to work out why the enterprise is lowering short. So as to pattern a
comeback inside the enterprise associations got to verify the base of the adversities and
supported those adversities they have to pattern up new methods and standards to
trounce those issues.
Liquidation: When a firm is closed or bankrupted, its assets rectangle measure noted
and furthermore the improvement buys creditors. Any leftovers are circulated to
shareholders. Liquidating a firm is that the last stage for the firm survival. If no alternate
concepts befit the organizations then it should deal its assets then ante up the
shareholders , stakeholders.
Divestment: The method of withdrawal of buying into. Furthermore mentioned to as
divestiture, it's created for either economic or communal goals. Divestment is that the
converse of buying into. It the tactic of dragging out the assets operational and
agreements those to rendezvous the gap within the monetary affairs and so as to
liquidate the association divestment is important for any association.
Porter’s Generic Strategy
17
Michael Porter delineates a scheming that contains 3 general methods that are
employed by corporations to achieve the competitive advantage (Kotler, P. and
Armstrong, G., 2006). The generic methods are:
1. Overall Cost Leadership
2. Differentiation
3. Focal Point
Overall Cost Leadership
According to the case, the Autoglass Company uses the price leadership approach to
enter the market and it's serving to grab a lot of customers than the competitors
(Weygandt, J., 2009).
Differentiation
Only price leadership cannot facilitate a company to grow their business. The
organizations got to place differentiations (Weygandt, J., 2009). The Autoglass
Company differentiated their service by introducing 24/7 client advising operations and
therefore the fleet service.
Focal Point
Autoglass is now the market leader and provides the best services to the customers
having problem with their windshields in the United Kingdom. They are currently
specializing in the client satisfaction and also the services they are providing
(Weygandt, J., 2009).
3.2 SELECT AN APPROPRIATE FUTURE
STRATEGY FOR AUTOGLASS
In alignment to perplex the market part Autoglass enterprise needs new notions and
new parts which can be cooperative for them to flourish the market. So contemplating
future conceive they can enquire their market need and come to to up with some
development of the new merchandise to diversify their services and arrest a new market
segment.
18
Autoglass should follow the upright integration conceive to augment their enterprise.
They can accelerate with coalition with automakers to arrest the new market segment.
Autoglass is in a mighty place and they might be proficient to advance with the coalition
with new associations. Because this conceive is befitting for the associations
development and their centre capabilities acquiesce with the conceive. Coalition with
affiliated associations will endow Autoglass to put more aim on the customer’s fondness
and can evolve new merchandise class to fulfill the craves of the customers.
Only beginning new merchandise line and expanding the market will not solely help the
Autoglass enterprise to perplex in the market. Autoglass should wholeheartedly
reassess the response of the customers so that they might appreciate what the
customers look for and to what degree of acceptance customer’s crave.
The Autoglass is at present have a 92% acceptance rate amidst the customers. But for
expansion of the enterprise the acceptance rate might vary and Autoglass need to
assemble a timescale for the new goals and elongation of the new services.
Contemplating the position in the enterprise, Autoglass can supply a 5 quarters
conceive that will be ample for Autoglass to argue up with the affray and maintain
coalition with the automakers to perplex the enterprise. Autoglass can benchmark next
5 quarters to obey with notions they have taken and fulfill the firm promise to the
customers.
19
Task 4
4.1 COMPARE THE ROLES AND
RESPONSIBILITIES FOR STRATEGY
IMPLEMENTATION OF AUTOGLASS
Execution of the policy within the organization is incredibly vital and it carries a definite
significance for the organization’s profit (Michael A., 1999). Within the implementation of
the policies it indicates to the policies that area unit chosen and regarded to earn profit
for the organization. Within the plan of action part the policies area unit revised and
therefore the practicability of the policies is tested to envision if those policies area unit
sensible or not (Ivanauskiene, N. &Auruskeviciene, V., 2009). If the policies fail to
achieve important score then it is turned down and regarded as unproductive one.
Autoglass is critical to use in depth filtering procedures of the policies to grab and retain
the market share.
CEO of a company is to blame for turning the ideas into reality and makes a mark within
the business (Schultz, H., 2006). To use economical and effective policies all the teams
within the organization area unit united the least bit stages of the dogmas and plan of
action call which ends up in a very well coherent arrange and therefore the
diversification or modification of the ways area unit potential.
Autoglass administration should compute the trading and sales ways to double-check
the best market share and sales. The sales cluster ought to be evolved throughout a
means which will continue with the affray interior the market. creative advertisements in
relevant localities would likely facilitate an allotment all through this consider. The centre
competencies should to be clearly concentrated to attractiveness the shoppers.
20
In order to attain the targeted market share clear and reliable statements area unit
necessary. Communal visualizations area unit needed in indentifying and checking the
hypotheses, bases of the policies and propose actions (Michael A., 1999).
Managers have to be compelled to inspire and influence the workers to execute the
policies that area unit undertaken with efficiency and effectively. Satisfying the target
accomplishment can end in worker satisfaction and coherence in job surroundings.
4.2 EVALUATE RESOURCE REQUIREMENTS TO
IMPLEMENT A NEW STRATEGY FOR
AUTOGLASS
In order to understand and evaluate the resources of Autoglass, the organization has to
decide on for the precise materials and place them within the right departments to
provide the services (Michael A., 1999). Autoglass additionally has fleet service stations
which needs man power and they are also cautious regarding their workforce.
Autoglass has prioritized its human resources as a result it has been the best service
supplier of windscreens repairing and replacement and needs a large man power to
fulfill the demand of the customers. Therefore Autoglass outlays large quantity in
coaching and developing the talents of the workers to produce the most effective
service within the trade.
In thought of materials and time allocation Autoglass is that the leading Company within
the industry as a result they chose the most effective materials to confirm the sturdiness
and safety of the customers and additionally maintaining time in delivering the service
(Ivanauskiene, N, & Auruskeviciene, V., 2009).
In the given state of affairs the Autoglass Company is economical in their resource
designing and evaluating the resources totally to give the best service.
21
4.3 DISCUSS TARGETS AND TIMESCALES FOR
ACHIEVEMENT FOR AUTOGLASS TO MONITOR
A GIVEN STRATEGY
Evaluation of the benchmark outcomes:
Quarter 1 The company would bring up with the strategies and find the option of the
strategy if the strategy would copy in the likely outcome. They can take the
feedback of the clients and find out what else they are look for on the
windscreen repairing service. There should be weekly and monthly monitor
by the line manager of the division.
Quarter 2 During the time Autoglass should see the buyers feedback and put the
desired plan to grow business. The line management should be
accountable for collect the feedbacks also drama for it.
Quarter 3 This is a quarter for gathering info and takes study note on the implement
strategies. The organization should discover out the hole flanked by the
expected ending and actual result. The GAP may occur since of lack of
skill or inefficiency on the workers and line manager.
Quarter 4 Management be supposed to organize a education program to fill in the
gap. So the employees can achieve the association objective in preferred
manner.
Quarter 5 this quarter the group might attain the desired consequences based on the
strategy creation and the completion method. If the organization fails to
attain the objectives from side to side the strategies, then they contain to
initiate events based on in order like training the workers or as long as
support from them.
22
Table: Evaluation of the outcomes
Conclusion
The merged company of Autoglass is now a trusted name for replacement to those who
have got their windshields broken. For years the company has earned the satisfaction
as well as trust of the customers because they were able to realize the need of a
customer they always act according to it. Providing the best glasses along with the best
service has been the core of their competence in the market which have all the other
competitors far behind. The Autoglass Company could initiate required and effective
strategies to keep ahead in the race. All these combined efforts have earned much
profit along with considerable growth for them. As they are still not satisfied to satisfy
their customers in better ways, surely they are going far ahead in business in the
coming days.
23
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