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An assignment on Business Strategy
Date
Submitted by: Submitted to:
Summary
Autoglass has the reputation of being the most efficient service providing company in the
industry compared to the banks and different service suppliers. Within the windshield
repairing industry Autoglass has shown a remarkably nice job in persuading the shoppers and
provision the foremost productive windshield replacement or fixing service.
From the start of the enterprise to this day Autoglass focuses on the necessities and demands
of the shoppers. Autoglass sustains a nice relationship between the shoppers and staff.
Supported the given position Autoglass, it should be inferred that Autoglass is in an
extremely strong position within the windshield replacement industry and are ready adept to
face future challenges in order to expand its area of business.
ii
ContentsSummary....................................................................................................................................ii
Task 1.........................................................................................................................................4
1.1 EXPLAIN THE ROLE OF STRATEGY, MISSION, VISIONS, OBJECTIVE, GOALS AND CORE COMPETENCIES OF AUTOGLASS...............................................4
1.2 REVIEW THE VITAL ISSUES INVOLVED IN STRATEGIC PLANNING IN AUTOGLASS........................................................................................................................5
1.3 EXPLAIN MINIMUM THREE PLANNING TECHNIQUE FOR AUTOGLASS.......8
2.1 PRODUCE AN ORGANIZATIONAL AUDIT FOR AUTOGLASS..........................11
2.2 CARRY OUT AN ENVIRONMENTAL AUDIT FOR AUTOGLASS USING AT LEAST TWO APPROACHES............................................................................................12
2.3 EXPLAIN THE SIGNIFICANCE OF STAKEHOLDERS’ ANALYSIS IN RELATION TO AUTOGLASS..........................................................................................14
Task 3.......................................................................................................................................15
3.1 ANALYZE POSSIBLE ALTERNATIVES STRATEGIES RELATING TO SUBSTANTIVE GROWTH, LIMITED GROWTH AND RETRENCHMENT...............15
3.2 SELECT AN APPROPRIATE FUTURE STRATEGY FOR AUTOGLASS..............18
Task 4.......................................................................................................................................20
4.1 COMPARE THE ROLES AND RESPONSIBILITIES FOR STRATEGY IMPLEMENTATION OF AUTOGLASS...........................................................................20
4.2 EVALUATE RESOURCE REQUIREMENTS TO IMPLEMENT A NEW STRATEGY FOR AUTOGLASS.......................................................................................20
4.3 DISCUSS TARGETS AND TIMESCALES FOR ACHIEVEMENT FOR AUTOGLASS TO MONITOR A GIVEN STRATEGY....................................................21
Conclusion...............................................................................................................................22
iii
Task 11.1 EXPLAIN THE ROLE OF STRATEGY, MISSION, VISIONS, OBJECTIVE,
GOALS AND CORE COMPETENCIES OF AUTOGLASS
Company Mission:
Operation of an organization relies on this state of activities and actions according that the
workers are needed to acknowledge the objectives of the organization (Kotler, P., 2000). By
satisfying the missions the dream of an organization shapes up. The foremost aim of the
Autoglass business is on the customer’s satisfaction (AutoglassCompany).
Company Vision:
Vision of an organization is that the long run aims attached in nurturing the target that an
associations wants to achieve by satisfying the missions and setting goals and objectives
(Kotler, P., 2000). The dream of The Autoglass Company is to serve the shoppers efficiently
and consign the best services to the shoppers. The dream, aiding customers with
responsibility will lead Autoglass to reinforce and set margins in the industry
(AutoglassCompany).
Company Core Competency:
Core ability refers to the core activities of an organization that helps the organization to form
the mission and visions of the organization (Kotler, P., 2000). Supported the case of
Autoglass the core ability of Autoglass is that they are adept to revive or repair any fairly
broken windshield of any kind (Autoglass Company).
Strategic Intent:
The concept of strategic intent proposes that there's a general outlook on while the enterprise
should to be going instead of a unquestionable affirmation of aide in Nursing foreseen
conclusion and this proposes that there should to be galore of flexibility central the
affirmation to permit for workers start, cluster help and adaptation in light-weight of altered
attenuating constituents (Hoffman, K. Douglas, Scott W. Kelley, and Holly M.
4
Rotalsky.2009). The strategic intent of Autoglass is to ascertain itself because the market
foremost wholeheartedly. They are doing all the undertakings to stay foremost.
Role of Strategy of Autoglass:
The foremost task in strategic administration is often the compilation and dissemination of
the illusion and therefore the procedure affirmation. This summarizes, in essence, the
comprehending of a company (Hoffman, K. Douglas, Scott W. Kelley, and Holly M.
Rotalsky.2009). Autoglass has assembled their reasons in topic conceiving in an exceedingly
approach that the notions maintain an unquestionable time span centralized the execution
(Autoglass Company).
Objective and goals of Autoglass:
The foremost aim of Autoglass is to direct their purchaser by repairing or refurbishing broken
windshield of any vehicle. The aim of Autoglass is to pattern their enterprise augment and
help the worldwide persons (Autoglass Company). They are increasing their enterprise by
being triumphant the hearts of the purchasers.
1.2 REVIEW THE VITAL ISSUES INVOLVED IN STRATEGIC
PLANNING IN AUTOGLASS
In alignment to line up schemes and implement schemes there are some vigorous difficulties
that has got to be thought of. Supported the case, Ansoff’s model are usually accustomed to
analyze the comparable benefits (Kupritz, V. & Cowell, E., 2011).
Competitive Advantage
The habit of using automobile is growing day by day Ansoff’s model will facilitate Autoglass
in learning their comparable advantages. Autoglass delivers the best service of restoring
windscreens (Kupritz, V. & Cowell, E., 2011). They are providing varied services to
customers regarding windscreens and capturing an honest share of the market. The Ansoff’s
model is granted below:
5
Ansoff’s development model proposes four utterly distinct alternatives. Supported on the
case and analysis we learned that Autoglass is increasing its market step by step and has the
potential to grow their business (Kupritz, V. & Cowell, E., 2011). They are consigning
services to over a million customers having problem with their windshields. Thus Autoglass
will assist customers with their existing service and may moreover insert an alternative mean
of services. These four totally different ways face different types of dangers.
The strategies are:
1. Market penetration:
A market strategy herewith a business hunts for to recognize larger dominance in the
market throughout which they already are giving (Melody, Y. & Kevin, H., 2000).
This design normally focuses on apprehending a larger share of aide degree living
market. Throughout this part Autoglass will increase its market segments by
enterprise an allotment of their merchandise and appeal an allotment of customers.
6
Market Penetration Product Development
Market Development Diversification
Existing Product
Existing Market
New Product
New Market
Figure: Ansoff’s Model
2. Product development:
However this strategy includes a severe disadvantage. Introduction of new product
will enable Autoglass that may complement the prevailing product. If the purchasers
do not as planned Autoglass might end in losing revenue.
3. Market development:
Autoglass is the market leader during this windscreen repairing Company. So,they
canpromoteAutoglass extensively and ensure to grab new customers to extend its
market phase.
4. Diversification:
Autoglass might produce a portfolio that may unfold the risks and cut back the loss of
revenue.
Autoglass ought to set a four years growth plan according to the Ansoff’s Growth Model to
acknowledge the target. The position of Autoglass in the industry is in a prime place
(Autoglass Company). In order to boost the growth rate, they should go for a steady strategy
to persuade every existing customers as well as new customers and increase its market share.
Autoglass collectively ought to provide priority to the geographic location where they need
to operate and establish the minimum criteria of the suppliers to advocate the benchmark
product (Kupritz, V. & Cowell, E., 2011).
Top-Down and Bottom-Up
Informal Planning: Informal planning is that the procedures while the supervisor or
foremost of an assembly develops an inspiration with no one accepted structure and rigid
associations (Grant M.R. 2010). Certain as exploding instant things managers use this
approach while it's conditionally significant to conceive any prescribed structure of close to
up with or the timeline for conceiving isn't plentiful. It’s significant to alignment short
allowance objectives of the association.
Behavioral Approach for Autoglass: Autoglass should to approach centralized the top-
down procedure in alignment to capitalize their assets and to handle the affray central the
future. Autoglass could be a growing enterprise centered the enterprise and therefore the
service they're undertaking won't be decent for them to comprise on to the location
7
centralized the market. They have to arrive to up with some expansion for his or her
merchandise and market in alignment that they could a wide-ranging marketplace for the
purchasers.
1.3 EXPLAIN MINIMUM THREE PLANNING TECHNIQUE FOR
AUTOGLASS
In order to grow in the industry Autoglass can use three techniques, and they are:
1. BCG Growth Share Matrix
Autoglass might prioritize their product in such a way wherever they will differentiate
their product and maintain a harmony within the product portfolio (Kotler, P.,
2000).It will conjointly facilitate Autoglass to work out once and wherever they are
going invest during a new development and once to extract all the earnings from the
service.
Placing goods in the BCG growth share matrix Autoglass will face 4 types of consequences
in the market. And they are:
8
Top-Down: A top-down approach is basically the breaking down of a system to realize insight in the sub-systems (Grant M. R., 2010). Autoglass is using this approach in their
development and that they are doing pretty good in following this approach.
Bottom-Up: A bottom-up approach is that the piecing along of systems to provide rise to additional complicated systems, therefore creating the initial systems, sub-systems of the emerging system (Grant M. R., 2010). Autoglass is using this approach in their service development to satisfy the customers and they are pretty victorious in exploitation this
approach.
1. High Growth and High Market Share
This strategy desires high allowance of cash and also the management wishes
to figure out the flow of cashwithin the enterprise.
The star products square measure former to become cash cows within the
future and management will gather from the Company venture.This strategy
requires high amount of cash and the management needs to determine the flow
of cash in the Company.
2. Low Growth but High Market Share
From the matrix, we will see the products that have reduced development
however huge market share is that the stable Company and develops steady
revenue.
3. Low Growth and Low Market Share
When the products begins to misplace its market share and development
growth rates decline then the products falls into decline stage. The
associations ought to divest from the enterprise at this moment.
Management ought to follow any pointless expenses.
4. High Growth but Low Market Share
The products that are freshly conferred fall during this class and have the
potentiality to maximize development.
The merchandise has conjointly the danger of being a dog product if it doesn't
flip in any revenue.
9Figure: BCG Matrix
2. Strategic Position & Action Evaluation Matrix (SPACE)
Autoglass will use the SPACE matrix to analyze the market demand, organization
position and needs to work and create ways to expand the market. SPACE matrix has
four totally different quadrants that ensure the organizations position and also the
course of actions (Kotler, P., 2000). Autoglass is in a sturdy position within the
market. So, they will use the aggressive ways to capture the market and it'll conjointly
facilitate in determinative the SWOT of the organizations.
3. Profit Impact of Market Strategy (PIMS)
PIMS could be a quite helpful to extract information from the database and support
the policies that are undertaken to realize competitive advantages. Autoglass would
probably sustain person’s service data in alignment to research their values and
conceiving procedure in alignment that they will hold pathway of their
accomplishment and implementation of the procedures.
10
Task 2
2.1 PRODUCE AN ORGANIZATIONAL AUDIT FOR AUTOGLASS
SWOT Analysis
Strengths
The safety features in the product are high
Autoglass provides high quality products at low cost.
Windshields provide visual clarity.
Weaknesses
Autoglass promotes less of their brand.
Lack of advertisement is present.
Opportunities
Windshield replacing or repairing is present in emerging economy Windshield
replacing or repairing is present in emerging economy.
Development of new products creates new opportunities.
11
Strengths1. Safety2. Low Cost3. Visual Clarity
Opportunities1. Emerging Economy2. New Product3. Growth Rate
Weaknesses1. Promotion 2. Advertisement
Threats1. Geographic Location2. Government Policy
S W O T
Figure: SWOT Analysis
Autoglass has potentiality to increase the growth rate in a limited time period.
Threats
Operation in unnecessary locations is loss of capital.
Government policies shape the Company environment.
2.2 CARRY OUT AN ENVIRONMENTAL AUDIT FOR AUTOGLASS
USING AT LEAST TWO APPROACHES
Associations can maximize opportunities and minimize threats by conducting PESTLE
analysis (Grant M. R., 2010). PESTLE analysis is undertaken to figure out the operation
theme within the enterprise and to be told the attractiveness of the industry of procedure.
PESTLE analysis
Political
Political climate is important in determining the attractiveness of the Company.
Government stability is important to make the future decisions.
Economical
Purchasing capacity affects the industry.
The need for replacing windshield.
Socio-cultural
Lifestyle and preferences shapes an industry.
The decision to own an automobile depends on the social norm.
Technological
Technology relating the designs.
Technology of windshield manufacture.
Legal
Law regarding safety measures.
12
Employment and consumer law is extremely emphasized.
Environmental
Some things are beyond control of the organizations such as weather, climate and
climate change.
Porter’s five forces analysis helps the management to determine and understand the overall
context of the industry (Kotler, P., 2000).
Porter’s five forces are:
1. The threat of new entrants
Access to Distribution Channel:Efficient distribution channel helps to create
demand and market need.
Government Policy: Government policy can limit the entry and exit barrier in an
industry.
2. The bargaining power of customers
Threat of Backward Integration: Organizations face the risk of backward
integration with the suppliers.
3. The threat of substitute products
Prices: Prices play an important role in any industry. Buyers may shift from one
product to another just because of price sensitivity.
4. The amount of bargaining power suppliers have
Threat of forward Integration: Organizations face the risk of forward integration
with the suppliers. With the help suppliers, buyers can make the same products that
are offered by another company.
5. The intensity of the competitive rivalry
Diversity of Rivals: The rivals challenge and cross each other’s path in making and
implementing strategies.
13
2.3 EXPLAIN THE SIGNIFICANCE OF STAKEHOLDERS’ ANALYSIS
IN RELATION TO AUTOGLASS
The stakeholders’ grid:
1. Promoters: It refers to the stakeholders who influence the strategies and also has high
interest.
2. Latent’s: It refers to the stakeholders who influence strategies but has low interest.
3. Apathetic: It refers to the Stakeholders who has low interest and seldom influences
the strategies.
4. Defenders: It refers to the stakeholders who have low influence in the strategy
making but high interest.
The stakeholders are kept in four classifications so that each stakeholder has their accurate
privileges and obligations in address of the making the concepts for the association which
will be directed for the betterment of the association. Autoglass has mapped the stakeholders
interior the association in alignment that the stakeholders will gift their obligation in
contemplate of the organization’s profit.
14
High Influence High Interest (Promoters)
High Influence Low Interest (Latent’s)
Low Influence Low Interest (Apathetic)
Low Influence High Interest (Defenders)
Figure: Stakeholders’ Grid
Task 3
3.1 ANALYZE POSSIBLE ALTERNATIVES STRATEGIES RELATING
TO SUBSTANTIVE GROWTH, LIMITED GROWTH AND
RETRENCHMENT
Market Strategy
Strategic Alliance: This is the procedure while 2 or more businesses acquiesce upon kind of
common objectives and share every other’s assets to fulfill those objectives. This approach is
wholeheartedly an idea that resides between the idea of organic development and connecting
or acquisition.
Merger: Merger is that the procedure by two enterprises gets joined and turns into one entity
through lawful consolidation. The start of Autoglass was through such amalgamation
Franchising: It is the conceive, through that an enterprise profits from the correct to use
another company’s trademark, enterprise kind, methods while the franchisor provision the
correct to the franchisee. For getting market share overseas, Autoglass may use this approach
by circulation franchises in distinct locations.
Acquisition: This is the procedure where one accurate enterprise buys another whole
enterprise and assemblies up itself because the proprietor. All through this procedure 100%
or beside 100% ownership craves to be reaching by.
Organic Growth: When an enterprise association accomplishes development over its own
enterprise that is as equal because the beginning of the association, it's renowned as organic
development. It omits any development that's profited by pacing into the other enterprise or
amalgamation or acquisition.
Licensing: It is the design through that a mother enterprise (licensor) permits another
enterprise (licensee) to use its trademark and deal the merchandise or services on the
groundwork of affirmations on many time spans. The time span adopts the authorizing
ascribe that yearns to be paid to the licensor.
15
Substantive Growth
Unrelated Diversification: It is the method once enterprise new workers into diversification
by inserting new merchandise and services that doesn’t accept as factual the house
merchandise (Isen, Alice M., 2012). It will be unrelated diversification if Autoglass starts
mercantilism house window crystal or attractiveness mirrors.
Vertical Integration: In integration a business connections with the enterprises or partners
of the offer string of links and in some situations all the partners of the string of attachments
comprise below one proprietor (Melody, Y. & Kevin, H., 2000). Autoglass would possibly
provide work into integration by connecting with the suppliers and vendors.
Related Diversification: When an enterprise elaborates its enterprise with some
diversification interior the house line of merchandise (Isen, Alice M., 2012). The new
productions rectangle consider alike to the current merchandise.
Horizontal Integration: In degree integration an enterprise diversity or comes by yield
facility of affiliated or complementary merchandise (Melody, Y. & Kevin, H., 2000). Rarely
it’s going to additionally happen that a company purchases one amidst its competitors and
pattern integration. Autoglass would likely pattern such integration by connecting with
alternate output that's affiliated with its house merchandise.
Limited Growth
Innovation: It suggests that searching out a solely new would like of the shoppers inside the
market and innovating replacement merchandise or service to rendezvous that require.
Market Development: It suggests that aiming at new person’s stages and appealing the non-
buying customers of that segment. It assists to continue the market share by supplementing
new part of shoppers. It’s pledge for Autoglass to evolve the market by geographically
increasing the enterprise and returning to the shoppers.
Market Penetration: It means that penetrating the comparable market by giving comparable
worth against the worth of the competitors. This approach is pledged to instantly strike the
competitors by benefiting their customers. It’s normally utilized to entire sales development.
16
Product Development: It means that evolving new merchandise that do not live presently
and so appealing customers to get an allotment of diversity of merchandise or services.
Disinvestment:
Divestment: The method of withdrawal of buying into. Furthermore mentioned to as
divestiture, it's created for either economic or communal goals. Divestment is that the
converse of buying into. It the tactic of dragging out the assets operational and agreements
those to rendezvous the gap within the monetary affairs and so as to liquidate the association
divestment is important for any association.
Turn around: Turnaround may be a technique dedicated to enterprise renewal. It utilizes
investigation and progressing to save caused anguish companies and returns them to financial
condition. Turnaround administration enlists administration rethink, activity founded mostly
cost accounting, source malfunction determinants enquiry, and SWOT investigation to work
out why the enterprise is lowering short. So as to pattern a comeback inside the enterprise
associations got to verify the base of the adversities and supported those adversities they have
to pattern up new methods and standards to trounce those issues.
Retrenchment: A topic utilized by companies to scale back the variety or the last size of the
methods of the business. This scheme is usually utilized so as to slash prices with the aim of
changing into an added economic steady enterprise.
Liquidation: When a firm is terminated or bankrupted, its assets rectangle measure noted
and furthermore the improvement buys creditors. Any leftovers are circulated to
shareholders. Liquidating a firm is that the last stage of the firm’s survival. If no alternate
concepts befit the organizations then it should deal its assets then ante up the shareholders
and stakeholders.
Porter’s Generic Strategy
Michael Porter explained the overall ways for a company to work within the industry.
Corporations use these ways to achieve competitive benefits. And they are:
1. Overall Cost Leadership
17
2. Differentiation
3. Focal Point
3.2 SELECT AN APPROPRIATE FUTURE STRATEGY FOR
AUTOGLASS
In alignment to perplex the market segment Autoglass enterprise needs new notions and new
components which can be cooperative for them to flourish the market. So considering future
conceive they can enquire their market need and arrive to up with some development of the
new merchandise to diversify their services and apprehend a new market segment.
Autoglass should be following the upright integration conceive to augment their enterprise.
They can accelerate with coalition with automakers to apprehend the new market segment.
Autoglass is in a strong location and they might be proficient to accelerate with the coalition
with new associations. Because this conceive is befitting for the associations development
and their centre capabilities acquiesce with the conceive. Coalition with affiliated
associations will endow Autoglass to put more aim on the customer’s fondness and can
evolve new merchandise class to fulfill the craves of the customers.
Only starting new merchandise line and increasing the market will not solely help the
Autoglass enterprise to perplex in the market. Autoglass should wholeheartedly reassess the
18
Overall Cost Leadership
From the case it might be deduced that Autoglass is following the cost leadership in the industry and that they are providing their services within the lowest cost possible. It is useful to draw in a lot of customers and enter within the new market (Kotler, P., 2000).
Differentiation
Differentiation is important to collect the additional profits and grabbing additional customers (Kotler, P., 2000). Cost leadership alone cannot facilitate a company to relish in the market. The Autoglass is offering 24/7 client services to differentiate them from the others.
Focal Point
Autoglass has become the most effective windscreen repairing or substitution service provider. To accelerate Company in the industry organizations must specialize in a particular objective (Kotler, P., 2000). Autoglass is specializing in serving the customers and delight them for his or her cash value.
Figure: Porter’s Generic Strategy
answer of the customers so that they might appreciate what the customers are looking for and
to what degree of acceptance customer’s crave.
The Autoglass is at present have a 92% acceptance rate amidst the customers. But with
expansion of the enterprise the acceptance rate might fluctuate and Autoglass need to
assemble a timescale for the new goals and elongation of the new services. Considering the
place in the enterprise, Autoglass can provide a 5 quarters conceive that will be plentiful for
Autoglass to argue up with the affray and sustain coalition with the automakers to perplex the
enterprise. Autoglass can standard next 5 quarters to obey with notions they have taken and
fulfill the firm pledge to the customers.
19
Task 4
4.1 COMPARE THE ROLES AND RESPONSIBILITIES FOR
STRATEGY IMPLEMENTATION OF AUTOGLASS
To use economical and productive policies all the team within the association are united
within the smallest phases of the beliefs and arrange of activity decision that leads to
coherent behavior and moreover the diversification or modification of the strategies are
possible (Buzzanell, P. M., 2012).CEO of an enterprise is in attribute for rotating the ideas
into truth and conceiving the results among the enterprise (Westphal, J, reserve, S,
McDonald, M, & Hayward, M., 2012).
Implementing the principles within the association is necessary and it carries certain
significance for the organization’s welfare. With the implementation of the principles it
indicates to the principles that they require to harvest profit for the association (Brad, H. & B.
Christine, G., 2012). Considering the ways, policies ought to be evolved and double-checked
in order to measure the appropriateness of the policies (Gundala, R, Jack, A, & Gomes, R.,
2012). Autoglass have to be compelled to use in deepness filtering procedures of the
principles to catch and retain the market share.
Managers need to inspire and influence the employees to execute the policies that need
commencing with efficiency and effectively (Gómez, L, & Ballard, D., 2013). Persuading the
goal, accomplishment will finish in worker approval and coherence in job atmosphere.
4.2 EVALUATE RESOURCE REQUIREMENTS TO IMPLEMENT A NEW
STRATEGY FOR AUTOGLASS
In alignment to ponder the assets of Autoglass, the organization has to be compelled to opt
for correct parts and place them within the particular division to produce the services.
Autoglass has prioritized its human assets as an outcome it became the best service supplier
of windscreens (Autoglass Company). Autoglass additionally has fleet repairing services that
require man power. Therefore Autoglass spend huge amount of money in advising and
developing the state of the men.
20
In thought of parts and time share Autoglass is that the pioneer in the industry as a result of
their remedy the foremost productive materials to affirm the sturdiness and security of the
shoppers and place along sustaining time in consigning the service.
4.3 DISCUSS TARGETS AND TIMESCALES FOR ACHIEVEMENT FOR
AUTOGLASS TO MONITOR A GIVEN STRATEGY
Evaluation of the benchmark outcomes:
Quarter 1 The company should be bring up with the strategies and find out the feasibility
of the strategies whether the strategies would reflect in the expected outcome.
They can take the feedback of the customers and find out what else they are
looking for in the windscreen repairing service. There should be weekly and
monthly monitoring by the line managers of the divisions.
Quarter 2 During the period Autoglass should review the customer’s feedback and
implement the desired plan to expand the business. The line managers should be
responsible for collecting the feedbacks and acting towards it.
Quarter 3 This is the quarter of gathering information and takes research note on the
implemented strategies. The management should find out the gap between the
expected outcome and actual outcome. The GAP might occur because of lack of
coordination or inefficiency of the employees and line managers.
Quarter 4 Management should organize a training program to fill in the gap. So that the
employees can achieve the organization goal in desired manner.
Quarter 5 In this quarter the organization might achieve the desired results based on the
strategy making and the implementation method. If the management fails to
achieve the objectives through the strategies, then they have to initiate actions
based on information like training the employees or providing support to them.
21
Table: Evaluation of the outcomes
Conclusion
The merged business of Autoglass is now a trusted name for replacement to those who have
got their windshields broken. For years the business has acquired the satisfaction as well as
trust of the customers because they were adept to realize the need of a clientele they
habitually precede according to it. Providing the best crystal along with the best service has
been the core of their competence in the market which have all the other competitors far
behind. The Autoglass Company could start needed and productive schemes to keep ahead in
the rush. All these blended efforts have earned many earnings along with substantial
development for them. As they are still not persuaded to persuade their customers in better
ways, surely they are going far ahead in enterprise in the coming days.
22
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