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Brian Hess 9337 Mainsail Dr (703) 659-7557 Burke, VA, 22015 [email protected] Profile An outgoing, personable, dedicated worker who thrives in challenging situations. Enjoys a fast paced, active and team-oriented work environment. Education Bachelor of Science in Apparel, Housing, and Resource Management (Consumer Studies) Minor in Music Technology – (May 2014) RESEARCH: Educating Consumers through Social Media; Presenter: American Council on Consumer Interest - April 2014 Published: Consumer Interests Annual 2014 Work Experience THE NATIONAL ASSOCIATION OF HOME BUILDERS; INTERN WASHINGTON, D.C. JUNE 2014 - PRESENT Research and present social media concepts and ideas Develop and execute social media strategies Interpret and report various analytics STUDENT ATHLETE ACADEMIC SUPPORT SERVICES; TUTOR BLACKSBURG, VA, SEPTEMBER 2013 - MAY 2014 Tutor student athletes in Consumer Rights, Family Financial Management, Resource Management, Debtor-Creditor Relationships, Music Theory, and Public Speaking PROGRESSIO IRELAND; INTERN — DUBLIN, IRELAND JUNE 2013 - AUGUST 2013 Developed social media and Search Engine Optimization strategies for fundraising efforts and sales Managed Google AdWords account; increased online ad click through by 300% Managed social media accounts JOS. A. BANK CLOTHIER AND TUXEDO RENTALS; — BLACKSBURG, VA DEPARTMENT MANAGER; FEBRUARY 2013 - SEPTEMBER 2013 Trained new employees on store operations, salesmanship, and customer service Handled customer service issues Mediated conflicts between employees Handled money and bank deposits SALES EXECUTIVE; JUNE 2011 - FEBRUARY 2013 Consistently exceeded weekly sales goals Developed relationships with customers to provide clothing that met their needs Educated customers and school organizations on proper dress and how to determine quality Page 1

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Page 1: Brian Hess' Résumé

Brian Hess

9337 Mainsail Dr (703) 659-7557Burke, VA, 22015 [email protected]

ProfileAn outgoing, personable, dedicated worker who thrives in challenging situations. Enjoys a fast paced, active and team-oriented work environment.

Education Bachelor of Science in Apparel, Housing, and Resource Management (Consumer Studies) Minor in Music Technology – (May 2014)

RESEARCH: Educating Consumers through Social Media; Presenter: American Council on Consumer Interest - April 2014 Published: Consumer Interests Annual 2014

Work Experience THE NATIONAL ASSOCIATION OF HOME BUILDERS; INTERN — WASHINGTON, D.C. JUNE 2014 - PRESENTResearch and present social media concepts and ideas Develop and execute social media strategiesInterpret and report various analytics

STUDENT ATHLETE ACADEMIC SUPPORT SERVICES; TUTOR — BLACKSBURG, VA, SEPTEMBER 2013 - MAY 2014 Tutor student athletes in Consumer Rights, Family Financial Management, Resource Management, Debtor-Creditor Relationships, Music Theory, and Public Speaking

PROGRESSIO IRELAND; INTERN — DUBLIN, IRELAND JUNE 2013 - AUGUST 2013 Developed social media and Search Engine Optimization strategies for fundraising efforts and sales Managed Google AdWords account; increased online ad click through by 300% Managed social media accounts

JOS. A. BANK CLOTHIER AND TUXEDO RENTALS; — BLACKSBURG, VA DEPARTMENT MANAGER; FEBRUARY 2013 - SEPTEMBER 2013 Trained new employees on store operations, salesmanship, and customer service Handled customer service issuesMediated conflicts between employees Handled money and bank deposits !SALES EXECUTIVE; JUNE 2011 - FEBRUARY 2013 Consistently exceeded weekly sales goals Developed relationships with customers to provide clothing that met their needs Educated customers and school organizations on proper dress and how to determine quality

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Brian Hess

9337 Mainsail Dr (703) 659-7557Burke, VA, 22015 [email protected]!Leadership ExperienceVIRGINIA INTERFAITH CENTER FOR PUBLIC POLICY - NEW RIVER VALLEY CHAPTER; POLICY ADVOCACY COMMITTEE OCTOBER 2013 - MAY 2014 Meet with local chapter representatives to develop goals for organization Discuss policies with state and federal legislators Plan and assist with events sponsored by the organization APPAREL, HOUSING, AND RESOURCE MANAGEMENT STUDENT LEADERSHIP COUNCIL NOVEMBER 2013 - MAY 2014 Develop new ideas to market the program and recruit new students Assist with department activities

PHI MU ALPHA SINFONIA NATIONAL MUSIC FRATERNITY; FOUNDING MEMBER JANUARY 2011 - JANUARY 2013 Vice President: Assisted President in organizing and running meetings and events Historian: Created and managed documents of colony events using multimedia

STUDENTS FOR ST. JUDE - UP ’TIL DAWN; LOGISTICS CHAIR MARCH 2012 - NOVEMBER 2013 Find sponsors for “Up ’Til Dawn” event Plan small fundraisers around the Blacksburg community Plan “Up ’Til Dawn” eventManage costs and volunteers for “Up ’Til Dawn” Event

HOKIE AMBASSADORS; EVALUATOR & TOUR GUIDE AUGUST 2010 - MAY 2014 Lead prospective students and parents on campus tours in order to recruit new students Evaluate tours given by other ambassadors to ensure quality Advise guides as needed about how to improve tours and handle difficult visitors

BOY SCOUTS OF AMERICA; EAGLE SCOUT - 4 PALMS SEPTEMBER 2002 - AUGUST 2010 Held various leadership positions focused on training and educating scouts Served as Senior Patrol Leader in a 100+ member troopRelevant CoursesFAMILY FINANCIAL MANAGEMENT CONSUMER RIGHTS RESOURCE MANAGEMENT FOR INDIVIDUALS AND FAMILIES DEBTOR/CREDITOR RELATIONSHIPS CONSUMER PROTECTIONPROFESSIONALISM IN CONSUMER AFFAIRS CONSUMER EDUCATION STRATEGIESPUBLIC SPEAKING!!

INTERNATIONAL COMMUNICATIONTECHNICAL WRITINGECONOMICS; FOOD FIBER SYSTEMSPRINCIPLES OF ACCOUNTINGMANAGEMENT THEORY AND LEADERSHIP PRACTICES MARKETING MANAGEMENTSTATISTICS FOR THE SOCIAL SCIENCES

REFERENCES AVAILABLE UPON REQUEST

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