ARTURO B. SAAVEDRA

IT Management via Clear Solutions Applied to True Requirements

Vision and Mission Statement

Mission Statement

The Creation of a Flexible, Secure Enterprise IT Infrastructure that Is Easily Implemented, Maintained and Correctly Managed to Meet an Enterprise’s Dynamic

Business Needs

Vision StatementConsolidated, Standardized, Centralized Shared Computing Environment Which

Promotes the Efficient Use of Computing Resources, Effective and Efficient Application Lifecycle Processes and Ease of Maintenance While Understanding

Fiscal Responsibilities

Analyze Immediate and Long Term True Business

Requirements and Environmental Processes

Utilization of Correct Processes In Order to Provide Streamlined

Solutions

SOA Approach to Future IT Infrastructure Requirements

Including True Capacity Planning and Global

Reporting

Communicate Level of Effort, Cost and Possible

Ramifications of Proposed Solutions as a Response to

the Correct Analysis of Requirements

IT Strategy

Understand and Analyze

Apply SOA Approach

Requirement Guidance

Report & Communicate

Strategic Approach

Work History Locations

Experience and Results 2007-Present

VzB IT Strategy Consulting Results **

Strategic IT Infrastructure Roadmap Consulting

Assessment and Analysis of Global Standards and The Effect on Verizon Business Infrastructure

End of Serviceable Life Application Virtualization Consulting

Formulated a Complete Roadmap for Future VzB Infrastructure Strategy and Processes

Completed Multiple TCO and Technical Assessment of Proposed Standards and Technologies

Assessed Numerous Application Design Submission for EOSL’s $20m Dollar Projects

** Presentations Upon Request

Experience and Results 2003-2007

MCI Sr. Mgr OPS Architecture Results**

Appointed to Create MCI Enterprise Architecture Organization for all Major Data Center Locations

Entrusted With Creation of First SOA Approach to HW Request for Resources at MCI

Selected to Create Streamlined Process for “Cradle to Grave” all Infrastructure Projects

Controlled Average Annual Spent of Over $60m Dollars per Year

Managed Personnel of Over 25 Architects

Guided and Directed the Utility Information Services Framework for SOA Approach to Infrastructure Needs

Cost Savings and Avoidance of SOA Approach Calculated at Over $40m Dollars

Creation of First ITIL Approach at Infrastructure Requests (MOF:MCI Operations Framework)

Automated Project Reporting and Executive Storage Dashboard as well as Initiated First Ever Global Capacity Planning Initiative

Successfully Grew Initial Architecture Team of 5 Individuals to a Team of over 25

** Presentations Upon Request

Experience and Results 1999-2003

MCI Manager OpenVMS and Dialogue Application

Results**

24x7 Mission Critical Support for all MCI Telemarketing Locations World-Wide

Supported all Aspects of Interface with Other Telco and Infrastructure Components at all Telemarketing Centers

Management of 14 member Team Overseeing 30 Call Center’s OpenVMS Infrastructure’s Architecture, Implementation and Support

Assumed Responsibility of OS/HW Support to Encompass Application Support and Systems Interface Support

Initiated a Call Center Hardware Infrastructure reduction of 30 Clusters to 12 via Consolidation and Shared Environments

Established First Shared SAN Environment at MCI

Successfully Grew Initial Organization from 5 to 14 Members

** Presentations Upon Request

Experience and Results 1996-1999

MCI 2nd Level Support and Help Desk

Results

System Administrator at MCI’s Sales Focus Call Center

24x7 Mission Critical Support of MCI’s Phoenix Call Center (Telco, HW, OS, Communications)

Promoted to 2nd Level Support with Help Desk Responsibilities for all 30 MCI Call Centers’ Application, HW Infrastructure, Communication and Escalation

Created First Automated Headset Inventory in Visual Basic for Phoenix Center

Provided Excellent Customer Service for all Help Desk Issues

Promoted to Lead over Night Shift 2nd Level Support