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The economic crisis of 2009 proved a major obstacle for consumers, enterprises and network builders, and each had to evolve to survive. Consumer behavior is inherently altered, cord-cutting is at an all-time high, enterprises are incredibly lean and many are wondering what this means for 2010 strategies and beyond.In this webinar, a panel of Yankee Group analysts unveiled their top predictions for the 2010 communications industry.
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© Copyright 2008. Yankee Group Research, Inc. All rights reserved. www.yankeegroup.com© Copyright 2009. Yankee Group Research, Inc. All rights reserved. www.yankeegroup.com
Dec. 15, 2009
Christopher Collins, Senior Analyst
Josh Holbrook, Director
Camille Mendler, Vice President
Jon Paisner, Senior Analyst
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 2Dec.15, 2009Yankee Group 2010 Predictions
Agenda
• State of Anywhere Economy
• 2010 Predictions
• Summary and Conclusions
• Q&A
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 3Dec.15, 2009Yankee Group 2010 Predictions
If you had $1,000 of your own money to invest in 2010, where would you invest it?
Poll 1Poll 1
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 4Dec.15, 2009Yankee Group 2010 Predictions
State of Anywhere Economy
• Consumers are spending less
– One in four consumers expects to cancel or spend less for core connectivity solutions
• Enterprise investments are down
– 83 percent of businesses say the economy has had some to severe impact on their technology spending
• Network builders have stalled at macro levels
– Forecasted expansion of aggregate broadband revenue has been delayed one year
Despite a weak 2009, the Anywhere economy will grow dramatically
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 5Dec.15, 2009Yankee Group 2010 Predictions
Agenda
• State of Anywhere Economy
• 2010 Predictions
• Summary and Conclusions
• Q&A
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 6Dec.15, 2009Yankee Group 2010 Predictions
Cord-cutting will double yet again
Page 6
Operators must fight back with bundled offers.
•3, T-Mobile •Sky, TalkTalk
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 7Dec.15, 2009Yankee Group 2010 Predictions
The bell tolls for device subsidies
Operators must strategically eliminate subsidies to quickly and effectively offload device costs.
Sprint, T-Mobile AT&T, Verizon
Page 7
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 8Dec.15, 2009Yankee Group 2010 Predictions
Netbooks fall from grace
Page 8
Back netbooks and laptops with satisfaction guarantees.Relentlessly educate retail employees and customers.
Dell, HP, Intel, Lenovo, Microsoft, Toshiba
Acer, ASUS, Linux, MSI, Qualcomm
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 9Dec.15, 2009Yankee Group 2010 Predictions
Consumers drive more than 50 percent of enterprise smartphone purchases
Page 9
Operators must place increased emphasis on managed mobility.
Apple, Android, HTC, Sybase-Afaria
Blackberry BES,Microsoft Windows Mobile
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 10Dec.15, 2009Yankee Group 2010 Predictions
Telcos unite behind infrastructure sharing
Page 10
Competitive differentiation lies in services, not network reach:Focus on service delivery platforms and innovation partners.
Alcatel-Lucent, Ericsson, NSN Alcatel-Lucent, Ericsson, NSN
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 11Dec.15, 2009Yankee Group 2010 Predictions
Enterprise trust lifts telcos to the top of the cloud
Smart telcos don't worry about the cloud: They realize the cloud needs them. Start talking up resilient connectivity.
BT, Deutsche Telekom, NTT, Orange Business Services, SingTel
Page 11
Amazon Web Services, GoGrid, Google
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 12Dec.15, 2009Yankee Group 2010 Predictions
Agenda
• State of Anywhere Economy
• 2010 Predictions
• Summary and Conclusions
• Q&A
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 13Dec.15, 2009Yankee Group 2010 Predictions
2010 Predictions Summary
1. Cord-cutting will double yet again
2. The bell tolls for device subsidies
3. Netbooks fall from grace
4. Consumers drive more than 50 percent of enterprise smartphonepurchases
5. Chrome OS powers a new class of Anywhere devices
6. Cloudy IT sparks demand for clear management tools
7. Upstart upsets the equipment vendor applecart
8. Enterprise trust lifts telcos to the top of the cloud
9. Network innovation well runs dry
10. Telcos unite behind infrastructure sharing
11. U.S. network neutrality rules have domino effect worldwide
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 14Dec.15, 2009Yankee Group 2010 Predictions
Final Thoughts
• Opportunity is ripe, despite economic uncertainty
• Avoid the hunker-down mentality
• Adapt quickly to the new environment
• Embrace transparency
“Smart companies are fearful when others are greedy and greedy only when others are fearful.”
- Warren Buffett
© Copyright 2009. Yankee Group Research, Inc. All rights reserved. Page 15Dec.15, 2009Yankee Group 2010 Predictions
Q&A
Get a FREE copy of Yankee Group’s 2010 Predictions report
Register as a Guest at www.yankeegroup.com/join.do for instant access.
© Copyright 2008. Yankee Group Research, Inc. All rights reserved. www.yankeegroup.com
Christopher Collins, senior analyst, [email protected]
Josh Holbrook, director, [email protected]
Camille Mendler, VP, [email protected]
Jon Paisner, senior analyst, [email protected]
Upcoming Yankee Group webinar:
Introducing ANYWHERE, the book – Jan. 14, 2010
Look for our 2010 webinar schedule at www.yankeegroup.com
Thank you!