YakitCROSS BORDER ECOMMERCE SHIPPING SOFTWARE SOLUTION COMPANY

Issues that Hold Back Global Ecommerce and What Retailers Can Do

ECOMMERCE MAY SEEM LIKE ITS ALL GLITTER AND SHEEN. THAT’S TRUE IF IT’S DONE RIGHT, BUT THERE ARE A NUMBER OF HURDLES THAT ECOMMERCE MERCHANTS HAVE TO OVERCOME BEFORE THEY ARE ABLE TO SET UP A SUCCESSFUL GLOBAL BUSINESS. LET’S TAKE A LOOK AT WHAT ALL THESE ISSUES ARE AND WHAT RETAILERS CAN DO TO OVERCOME THEM:

Clarity Matters - Global Ecommerce studies have shown that delivery information is a major issue. Retailers who want to cater to global customers will first have to anticipate the questions that the latter will ask. It has been found that in 2014, almost 30% of all global orders were placed on websites that did not make it clear whether they delivered to a particular location (even though they actually did).  It has to be understood that customers will be cautious about placing orders on sites such as these. Yakit caters to customers who need cross border delivery to a number of countries across the world, but these sites need to make clear mention of the places they deliver to.

Delivery Charges- This is another major issue. It is found that 57% websites that offer global Ecommerce delivery do not a display shipping charges on their basket page. Since international shipping can be quite expensive, customers have to be provided this information before they make their decision about a purchase.  Delivery Time Frames - This proves to be one more pain point for customers. Most sites that ship globally, mention “Upto 10 days” and only 25% sites offer an option for an express delivery. It’s important to have the latter option and tie up with a company like ours that will be able to provide these services for your B2C Ecommerce business.

What should E-Retailers Do?  Retailers who have identified that there is potential for high sales in other countries should make sure that these discrepancies do not exist on their sites. The information they provide their customers has to be accurate in terms of where they deliver and the cost. Very importantly, set up a good working relationship with a company like ours and we will ensure that your products reach your global customers efficiently and within the stipulated time frame.

We have a specialized cross border delivery software solution that makes it possible for us to provide seamless and reliable services to all our clients. If you want to know more about our Ecommerce delivery, please fill out this online form and tell us a little about your business. Alternatively, you can also call Yakit on +1 408 645 0086. Don’t forget to check out our blog HERE.

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