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alphasystems gmbh
Communication costs under control?
e-Billing – passage through the company
Bill Payment
Bill Posting
Bill Presentment
24 billioninvoicesin 2005
€9€4.80
€1.50
Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – current situation in company
Invoice management
Lack of information
Profit centerphilosophy
Groupedcost centers
High administrati
oneffortMedia
breakdown in accounting
Controlling requirements
Fiscalrequirements
Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – objectives
• Automatic distribution of the costs to cost centers
• Assignment of costs right down to employee level
• Workflows for cost checking and release
• Automatic invoice processing in invoice auditing systems
• Extensive controlling mechanisms for cost transparency
• Fulfillment of auditing requirements (GDPdU)
• Reduction of process costs – Gardner Group: “ROI has never been achieved more quickly!”
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – the solution – Workom
Receive
Receipt of invoice, checking
Convert
Conversion, checksums
Distribute
Distribution, management, assignment
and collection
Organize
Workflow, release, billing,
checking of invoice data
Control
Controlling, diverse reports, abuse reporting,
interfaces
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – why Internet/Intranet
Simple expansion
No client installation
Not location-specific
Available around the clock High
user affinity
Low costs
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – workflow
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – Workom functionality
Manual or automatic import and conversion of the electronic invoice data with formation of checksums
Configurable workflows right down to employee level (aligned with business processes) in the Intranet and via e-mail, text message, etc.
Release processes for partial data or complete invoices
Comprehensive rights management
Freely selectable deputization and superior levels
Freely configurable escalation levels
Budget warnings for each employee or entire departments
Summation of definable invoice objects (tariffs, numbers, license numbers) (e.g. for private billing).
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – even more functions…
Freely selectable reports and billing for controlling
Automatic telecom workflow for initiation of business processes (ordering of mobile telephones, new cards, etc.)
Controlling functions for documentation of abuse or budget violations (e.g. 0190 numbers)
Assignment of any objects to cost centers. Cost center management.
Expanded contract management for organizational optimization (mobile telephone contracts, leasing contracts, etc.)
Object management (mobile telephones, vehicles, etc.)
Availability of loan objects
Import/export interfaces for third-party systems (invoice auditing, CRM, etc.)
Client-capable
and much more
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
e-Billing – workflows for process optimization
Dep
uti
zati
on
leve
ls
Esc
alat
ion
leve
ls
Workflow
Checking / release
Workflow
Checking / release
Workflow
Payment
Arrival
Controlling
Assignment / distributionAll relevant processes in invoice processing can be portrayed in the form of freely definable workflows.
Multiple escalation and deputization levels can be set up for each workflow. This ensures that the process passes through the different stages with as little delay as possible.
The workflow can be implemented via Intranet, e-mail, text message or other publication channels.
Person responsible
Accounting
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook
Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook
e-Billing - cost-effectiveness
Landlineprocess
Current process: 35 min.
Workom: 10 min.
Optimization:25 minutes
Saving:21 hours/month
Mobile process
Current process: 26 min.
Workom: 8 min.
Optimization:18 minutes
Saving:120
hours/month
Management
Current process: 32 min.
Workom: 16 min.
Optimization:16 minutes
Saving:120
hours/month
Costs
Current costs: 70 EUR
Workom: approx. 8%
cost reduction
Saving:approx.. 2400
EUR/month.
Basis: 400 mobile and 50 landline connections
Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook
e-Billing - cost-effectiveness
Saving of EUR 35 per telephone,corresponds to a potential of almost 70%
e-Billing – advantages for the customer
• Process cost saving of up to 70%
• Complete transparency of costs
• Analysis of the utilization ratio
• Seamless integration into the IT landscape
• Long service life through high adaptability
• Stringent process sequence
• Amortization of costs in approx. 4-6 months
• Administration not location-specific
• Rapid implementation
• Low training costs
Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook
e-Billing – advantages for the customer
Herr Kraut, eurocopter Donauwörth:
“Thanks to Workom, our administration costs for mobile telecommunications have dropped by almost 60%.
The software saves us a lot of time, money and work.”
Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook
e-Billing – product overview
Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook
High
•Performance limits
•Expansion limits
•Limited integration
•Customized adaptations
•Complete range of functions available
•Customer-specific service allocations
•More functions required
•Confidence in e-Billing
•Further optimization
Workom ASP
Average
•Only marginal adaptations
•Performance limits
•Limited range of functions
•Uniform data basis for ALL communications costs
•Own master data assignment
•Simple introduction, low investment
•No central data storage
•Transparency desired
•Low confidence in e-Billing
•Desire for optimization
WorKom Portal
Very high
•Billing for services as incurred
•Investment costs
•Horizontal and vertical expansions
•Maximum integration
•Scalability
•Maximum process optimization
•Take advantage of synergies
•High confidence
•Exploitation of all optimization options
•High integration requirement
WorKom Master
Process optimization
Advantage
Customersituation
Product
Disadvantage
alphasystems - references
and many more
e-Billing – who are we
alphasystems gmbhkirchbergstrasse 2386157 augsburg
+49 (0)821 50981 0
+49 (0)821 50981 509
www.alphasystems.com
e-Billing – outlook
EAIEvents occur,
are assigned to workflow objects,qualified by the persons responsible,exported to the third-party process.
EDIB2B messages arrive,
are assigned to workflow objects,confirmed by person responsible,
exported to invoice auditing .
ebppElectronic billing, presentment and payment
Claims arise,are assigned to orders,
go online as invoices with advertising,are viewed by the recipientand e.g. Paid using T-pay
re-billingResource consumption is quantified,
charges are calculated,cost objects assigned,
audited by those responsible,allocated by cost type,exported to controlling.
e-BillingCosts are incurred,
assigned to cost objects,audited by those responsible,
allocated by cost type,exported to financial accounting.
Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook
