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Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Topic: Workforce Engagement – how to create a measurement tool By: Les Linklater Team Leader Step Change in Safety

Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

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Global HSE Conference | Sept 26 - 27 2013 | New Delhi, India

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Page 1: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Topic:Workforce Engagement – how to create a measurement tool

By: Les LinklaterTeam LeaderStep Change

in Safety

Page 2: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Page 3: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Page 4: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Page 5: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

• Understanding how we create effective

workforce engagement…

(to deliver a working model)

• Understanding how people behave as being

key to culture and relationships…

(to identify enabling behaviours for all levels of

the workforce)

• Understanding how to sustain as this is critical

to achieving continuous improvement…

(leading to the maturity model and

benchmarking)

Page 6: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Our working model

Page 7: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Page 8: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Page 9: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Page 10: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

What’s in the Workforce Engagement Toolkit?

The Engagement Formula

Addressing obstacles to engagement

Communicates industry specific , practical guidance to improve engagement &

provides toolkit to support GAP assessment & improvement Planning

The Practical Guide

Setting behavioural expectations

Benchmarking

Performance Trending

Page 11: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

1 • Your Job and your Direct Supervisors

2 • Working in your Team

3 • Overall Experiences at your Worksite

4 • In Summary

5 • Background Questions

Understanding engagement – Online Survey

Page 12: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

The survey framework Understanding the results Developing action plan

Delivering results (value creation)

Page 13: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Delivering results (value creation)

Page 14: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

• 101 completed surveys• 37 participating companies• 126 participating worksites• 8355 survey responses

Where are we today…

Page 15: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

• Measures and compares engagement levels at specific worksites.

• Benchmarks results across industry.• Offers understanding of areas of strengths and

weaknesses.• Allows the development of improvement action

plans.

Workforce Engagement

Page 16: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool

Sir Brian AppletonPiper Alpha Inquiry

“Safety is not an intellectual exercise to keep us in work. It is a matter of life and death. It is the sum of our contributions to safety management that determines whether the people we work with live or die”.

Page 17: Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

Technical Session 2ATopic : Workforce Engagement - How to develop a measurement tool 17