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Can you answer these questions about your top candidates? How do your potential employees really perform? Wonderlic. www.wonderlic.com

Wonderlic Automated Reference Check

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How forthcoming and honest are references when you call (if you can even get them on the phone? Reference checking is a critical part of the hiring process, yet it often yields only the most basic of information. Customer service, job knowledge, productivity, communication - all things you need to know about, yet may not get details you need. This slide show gives some insight into how important these competencies can be and how you can get to more meaningful information BEFORE you hire.

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Page 1: Wonderlic Automated Reference Check

Can you answer these questions about your top candidates?

How do your potential employees really perform?

Wonderlic. www.wonderlic.com

Page 2: Wonderlic Automated Reference Check

How well will they service your customers?

Page 3: Wonderlic Automated Reference Check

http://about.americanexpress.com/news/docs/2012x/axp_2012gcsb_us.pdf

66% of customers are willing to spend more money

for excellent customer service

Page 4: Wonderlic Automated Reference Check

15 Consumers tell

friends about a good experience

http://about.americanexpress.com/news/docs/2012x/axp_2012gcsb_us.pdf

Page 5: Wonderlic Automated Reference Check

15 Consumers tell

friends about a good experience

24 and

about a bad one http://about.americanexpress.com/news/docs/2012x/axp_2012gcsb_us.pdf

Page 6: Wonderlic Automated Reference Check

http://about.americanexpress.com/news/docs/2012x/axp_2012gcsb_us.pdf

59% of consumers will try a new brand

for better customer service

Page 7: Wonderlic Automated Reference Check

How much work do they really do?

Page 8: Wonderlic Automated Reference Check

3 Employees admit they waste

hours per day

http://visual.ly/hardly-working-look-laziness-workplace

Page 9: Wonderlic Automated Reference Check

759B Every 18 hours of wasted time

costs employers

http://visual.ly/hardly-working-look-laziness-workplace

$

Page 10: Wonderlic Automated Reference Check

Can they actually do what they say they can do?

Page 11: Wonderlic Automated Reference Check

http://www.shrm.org/publications/hrmagazine/editorialcontent/pages/1003babcock.aspx

44% of job applicants lied about their work history

2.6M background checks found that

Page 12: Wonderlic Automated Reference Check

http://www.shrm.org/publications/hrmagazine/editorialcontent/pages/1003babcock.aspx

41% 44%

of job applicants lied about their work history

lied about their education

2.6M background checks found that

Page 13: Wonderlic Automated Reference Check

http://www.shrm.org/publications/hrmagazine/editorialcontent/pages/1003babcock.aspx

23% falsified licenses or credentials

41% 44%

of job applicants lied about their work history

lied about their education

2.6M background checks found that

Page 14: Wonderlic Automated Reference Check

How effectively can they communicate?

Page 15: Wonderlic Automated Reference Check

http://citation.allacademic.com/meta/p_mla_apa_research_citation/4/3/3/7/7/pages433772/p433772-3.php

of salaried positions

66% require some form of written communication

Page 16: Wonderlic Automated Reference Check

http://citation.allacademic.com/meta/p_mla_apa_research_citation/4/3/3/7/7/pages433772/p433772-3.php

Employers spend

per year to fix deficiencies in communication skills

3.1B $

Page 17: Wonderlic Automated Reference Check

How well do your reference checks really work?

Page 18: Wonderlic Automated Reference Check

Get answers to the most important questions

before you hire.

Adaptability Communication Decision Making Interpersonal Skills Job Knowledge Learning

Organization Productivity Quality of Work Work Ethic Service Orientation Teamwork

Wonderlic. www.wonderlic.com

Page 19: Wonderlic Automated Reference Check

Automated Reference Check from Wonderlic.

Click to get started.

Wonderlic. www.wonderlic.com