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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs1
POWERING FEARLESS TRANSFORMATIONS
Levana Barkai
Lilach Prego
Winning Team The glue that makes it work
Experience from Amdocs Agile Transformation:
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs2
POWERING FEARLESS TRANSFORMATIONS
Agile scrum ?
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs3
POWERING FEARLESS TRANSFORMATIONS
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Amdocs and scrum ?
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs4
POWERING FEARLESS TRANSFORMATIONS
Agent: Implementation Team
Mission: Implement Scrum In Amdocs
Primary Objectives:
• Consult with Agile Sparks
• Destroy Waterfall
• Blow up micromanagement
• Eliminate Waste
• System Always Working
Confidential
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs5
POWERING FEARLESS TRANSFORMATIONS
Costumes are not enough
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs7
POWERING FEARLESS TRANSFORMATIONS
One global team
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs8
POWERING FEARLESS TRANSFORMATIONS
Not “nice to have”
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs9
POWERING FEARLESS TRANSFORMATIONS
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150
individuals
7 sitesDemo in 2
months
Production in
6 months
Silos
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs10
POWERING FEARLESS TRANSFORMATIONS
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs11
POWERING FEARLESS TRANSFORMATIONS
How can we do it ?
Communicate
the Goal
Leverage
Wisdom of the
Crowd
Focus on
People
Glorify
Achievements
Maintain Good
Atmosphere
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs12
POWERING FEARLESS TRANSFORMATIONS
Communicate the GoalConnect to the big picture
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs13
POWERING FEARLESS TRANSFORMATIONS
Team build up
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs14
POWERING FEARLESS TRANSFORMATIONS
The way we work
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs15
POWERING FEARLESS TRANSFORMATIONS
Program increment vision
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs16Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs16
POWERING FEARLESS TRANSFORMATIONS
Always mention the “why”
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs17
POWERING FEARLESS TRANSFORMATIONS
Project mailbox From: “MyProject_GO_SCRUM”
“MyProject_YALLA_BALAGAN”
“MyProject_THINK_DIFFERENT”
“MyProject_YO!”
From: _MyProject_GO_SCRUM
Subject : Are you following our Feature definition of done ?
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs18
POWERING FEARLESS TRANSFORMATIONS
How can we do it ?
Communicate
the Goal
Leverage
Wisdom of the
Crowd
Focus on
People
Glorify
Achievements
Maintain Good
Atmosphere
Picture Credit : le-regard-d-elsa.com
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs19
POWERING FEARLESS TRANSFORMATIONS
The Wisdom of the CrowdsEveryone influences
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs20
POWERING FEARLESS TRANSFORMATIONS
Forums
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs21
POWERING FEARLESS TRANSFORMATIONS
Project retrospective
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs22
POWERING FEARLESS TRANSFORMATIONS
Account survey
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs23
POWERING FEARLESS TRANSFORMATIONS
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs24
POWERING FEARLESS TRANSFORMATIONS
How can we do it ?
Communicate
the Goal
Leverage
Wisdom of the
Crowd
Focus on
People
Glorify
Achievements
Maintain Good
Atmosphere
Picture Credit : le-regard-d-elsa.com
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs25
POWERING FEARLESS TRANSFORMATIONS
Glorify AchievementsNothing is taken for granted
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs26
POWERING FEARLESS TRANSFORMATIONS
“Like”
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs27
POWERING FEARLESS TRANSFORMATIONS
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs28
POWERING FEARLESS TRANSFORMATIONS
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs29
POWERING FEARLESS TRANSFORMATIONS
Clip
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs30
POWERING FEARLESS TRANSFORMATIONS
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs31
POWERING FEARLESS TRANSFORMATIONS
How can we do it ?
Communicate
the Goal
Leverage
Wisdom of the
Crowd
Focus on
People
Glorify
Achievements
Maintain Good
Atmosphere
Picture Credit : le-regard-d-elsa.com
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs32
POWERING FEARLESS TRANSFORMATIONS
Focus On PeopleNot just roles
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs33
POWERING FEARLESS TRANSFORMATIONS
Video conference
Information Security Level 1 – Confidential
© 2015 – Proprietary and Confidential Information of Amdocs34Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs34
POWERING FEARLESS TRANSFORMATIONS
Iteration start date
Information Security Level 1 – Confidential
© 2015 – Proprietary and Confidential Information of Amdocs36Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs36
POWERING FEARLESS TRANSFORMATIONS
Special occasions
#Marathon #Recognition #Wedding #Birth #Birthday
Information Security Level 1 – Confidential
© 2015 – Proprietary and Confidential Information of Amdocs37Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs37
POWERING FEARLESS TRANSFORMATIONS
Welcome new teamsDear OMS Sprint Team,
Welcome !
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs38
POWERING FEARLESS TRANSFORMATIONS
Getting to know
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs39
POWERING FEARLESS TRANSFORMATIONS
How can we do it ?
Communicate
the Goal
Leverage
Wisdom of the
Crowd
Focus on
People
Glorify
Achievements
Maintain Good
Atmosphere
Picture Credit : le-regard-d-elsa.com
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs40
POWERING FEARLESS TRANSFORMATIONS
Good AtmosphereGood vibes
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs41
POWERING FEARLESS TRANSFORMATIONS
Who are we ?
Raanana Penguins
United
Minions
Avengers
Negev SealsScrum Rules
Scumptions
Spartans
Jokey Smurf
Handy Smurf
TycoonsBeer Drinkers
Scruminators
Scrum BabiesTesting Diggers
Migration
ESB
Infra
PO’s
Leprechauns Testing Masters
15 Scrum Teams 7 locations 150 Professionals
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs42
POWERING FEARLESS TRANSFORMATIONS
PI1 –
New Born
PI2 –
Baby Steps
PI3 –
Walking
Toddler
PI4 –
Running
Kid
PI5 –
Raging
Teen
PI6 –
Sophisticated
Student
PI humanization
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs43
POWERING FEARLESS TRANSFORMATIONS
CI gamification
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs44
POWERING FEARLESS TRANSFORMATIONS
Say cheese !
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs45
POWERING FEARLESS TRANSFORMATIONS
Project’s mascot
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs46
POWERING FEARLESS TRANSFORMATIONS
Keep the cadence
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs47
POWERING FEARLESS TRANSFORMATIONS
Watch out for
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Talk Act
Rigid mindset
Losing creativity
One Man ShowTreating it as a waste
Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs48
POWERING FEARLESS TRANSFORMATIONS
Once you start,
you can’t stop !
It’s free !
It works !
It’s infectious !
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Information Security Level 1 – Confidential
© 2016 – Proprietary and Confidential Information of Amdocs49
POWERING FEARLESS TRANSFORMATIONS
Once you start, you can’t stop [email protected]
Getting to know
Q&A
