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With over 66,000 employees, FTSE-listed Rentokil Initial plc is one example of a UK-based company that has invested in cloud-based technology for HR. With a largely blue-collar workforce operating across 58 countries, HR at Rentokil Initial plc, like at many organisations, was looking to become a more strategic business partner. This presentation provides an in-depth look at the factors influencing enterprises, like Rentokil Initial plc, to move HR to the cloud. Some of the areas we will explore in this presentation include: • Why Rentokil Initial plc has invested in the future by moving HR to the cloud • 5 mega trends driving Software-as-a-Service (SaaS) adoption in HR • How SaaS allows HR to become the workforce authority In this presentation you will learn from Laura Schroeder, senior product marketing manager EMEA at Workday, and Fergal Harkin, group HR operations director at Rentokil Initial plc, on the why the old ways of doing business will not work in the current environment and how the cloud allows HR to compete in an ever changing marketplace.
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Hear why Rentokil Initial plc has invested in the future by moving HR to the cloud
Fergal HarkinGroup HR Operations Director
Rentokil-Initial Plc
Laura SchroederSr. Product Marketing Manager
Workday
Hashi SyedainBusiness and HR Journalist
Why the cloud for HR?
A New Day. A Better Way.
Laura Schroeder
Sr. Manager, Product Marketing EMEA
WORKDAY CONFIDENTIAL
3
The World Has Changed
New Realities New Technologies New Expectations
New Behaviors100 million active websites295 million smart phones156 million public blogs500 million Facebook users
Moving to the Cloud
50%
What Has Changed?
WORKDAY CONFIDENTIAL
Globalisation
Economic Uncertainty
Technology Innovation
Competition for Talent
Sustainability
Trend 1: Globalisation
WORKDAY CONFIDENTIAL
Challenges Global consistency
Local compliance
Workforce insight
Workforce Intelligence –The basis for sound management decisions
WORKDAY CONFIDENTIAL
Trend 2: Economic Uncertainty
Challenges On-demand workforce
Workforce productivity
Targeted talent strategies
CurrentSystem
WORKDAY CONFIDENTIAL
Lower TCO with SaaS
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7
ERP Annual Cost SaaS Annual Cost
75% of annual IT budget spent maintaining current systems
- Gartner Group
Trend 3: Technology Innovation
Challenges Mobile workforce
Web 2.0 usability
Rapid rate of change
WORKDAY CONFIDENTIAL
Natural Workspace - Solutions That Work Where You Work
Trend 4: Competition for Talent
WORKDAY CONFIDENTIAL
Challenges Worker engagement
Workforce development
Talent mobility
Find talent like shopping for a flight, shoes, or books…
WORKDAY CONFIDENTIAL
Trend 5: Sustainability
WORKDAY CONFIDENTIAL
Challenges Increased demand for data
Stakeholder attention
Employer branding
WORKDAY CONFIDENTIAL
SaaS is Greener… Naturally
Why SaaS?
WORKDAY CONFIDENTIAL
Globalisation
Economic Uncertainty
Technology Innovation
Competition for Talent
Sustainability
Why SaaS When SaaS
WORKDAY CONFIDENTIAL
Experts in the Essentials
Fergal HarkinGroup HR Operations Director
We operate in countries with diverse cultures and environments
58
We are a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa.
We employ over
We’re a ‘people business’66,000 people
2010 Revenue: £2.5 billion
140th in the FTSE
Our businesses
The Experts in Pest Control
Asia Pacific
A large and successful organisation but our business challenges…
• Failing to deliver operational excellence
• Little or no investment in IT infrastructure
• Multiple local system & processes deployed• IT function limited and tactical
• HR function limited and tactical• Administrative overhead significantly above
comparable benchmarks
First SaaS step…
In 2009 RI became Google’s biggest corporate customer
Followed by….
Single SAAS
Global Procurement
Single SAAS
Global HCM
Single SAAS
Global Learning Management
Not SaaS for SaaS sake but…
• SaaS enables Rentokil Initial to hurdle business barriers to successful deployment:
1. Limited IT, & HR infrastructure & capability
2. Highly mobile workforce
3. Limited experience in delivering group wide change programmes
4. Limited funding available to deliver major change
ESS/MSSSystem of
Record
People Services: A HR Cloud & Hosted System Landscape
Payroll
Contact Centre
E-Learning
Intranet & Sites
Recruitment
People Services Story
28
People Services Team
Hire Process
Progress ?
• Spent a many months , reviewing, debating, presenting
• Followed standard selection and procurement approach
• Model, processes, systems and services gaining broad acceptance
• First deployments delivered but just starting with lots to refine and improve
• Deployments to gather apace with Globally applicable model and systems
Thank You
Fergal HarkinGroup HR Operations Director
Rentokil-Initial [email protected]
Laura SchroederSr. Product Marketing Manager
Hashi SyedainBusiness and HR Journalist
Q&A
