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When Your Social Media Goes Horribly Wrong
Format:
• 15 minute presentation
• 15 of live Q&A
• Get back to work
Get the recording and slides:
• Recording and slides available next Tuesday
• Download the slides now (if you want)
Take notes
• Use class worksheet on next slide
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The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
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Notes: Action items:
The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
Breathe
• Everyone makes mistakes• Be human• Let your community help
The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
Be Honest
• Fess up• Answer questions• Make it right
The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
• Keep moving forward• Check your messaging• Remember your mission• Keep listening
Get back on track
The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
• @JFouts• [email protected]• JanetFouts.com• MindfulSocialMarketing.com/book
Janet Fouts
Get access to previous training sessions
The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
Get access to the Hump Day archives: http://members.johnhaydon.com/course/hump-day-coffee-break-archive/
The Hump Day Coffee Break - weekly trainings for nonprofit marketers with John Haydon
When Your Social Media Goes Horribly Wrong
Consultant, Trainer, Coach - Helping nonprofits get more from their digital marketing and online fundraising. Consultancy based in Cambridge, MA.
Instructor at Marketing Profs University, regular contributor at Social Media Examiner
Author: Facebook Marketing for Dummies, 3rd , 4th and 5th Editions
Speaker: The Nonprofit Technology Conference, Social Media 4 Nonprofits, Blackbaud’s BBCon, New Media Expo, AFP New Jersey, TechSoup, GrantSpace, Chronicle of Philanthropy, NetworkForGood and various local Chambers of Commerce.
Clients include: Habitat for Humanity, EpicChange, Share Our Strength, Environmental Defense Fund, Shriners Hospitals for Children, Boston Medical Center, Community TechKnowledge, Scholastic, TechSoup, WaterAid America, University of Massachusetts, Community Music Center of Boston, National Wildlife Federation, Make-a-Wish Foundation, ALS Worldwide, and more…
About John: