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When it all goes wrong, don't waste the crisis. This presentation will share with you a strategy for leveraging a crises. The talk will draw on real life examples to show you how to identify the opportunities presented in a crisis. The talk will then focus on the tactics of how to set the stage for creating a new expectations with the executive management team and then how to re-engage and lead the delivery team to success.
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When it all goes wrong, don’t waste
the crisis.
Bruce Faulkner
The overwhelming sensation that you could have seen this coming
Now you’re responsible for this mess
Everything appears to be on fire
Find a little bit of heaven in a disaster area
Engage the team and find the obstacles
Exactly how deep is this hole?
Deliver the punch
Create the new expectation
When leading the herd check to see if they are still following
Get them interested again
Make yourselves busy doing the right things
Gradually the breaks show up
Reflect on the past
Identify the reinforcing non-value adding activities
Make the plan easy to understand
You are now older, wiser and on a different path
