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What is Clean Language and how could you use it? Judy Rees, X-Ray Listener

What is Clean Language and how could you use it?

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Here's a different way to understand people and what makes them tick - by exploring the metaphors that underpin their thinking. Clean Language expert Judy Rees explains how this approach could help you and your team to collaborate more effectively, communicate more clearly and make your work more enjoyable.

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Page 1: What is Clean Language and how could you use it?

What is Clean Languageand how could you use it?

Judy Rees, X-Ray Listener

Page 2: What is Clean Language and how could you use it?

A good presentation is like… what?

Page 3: What is Clean Language and how could you use it?

“A command of metaphor is the mark of genius.”

Aristotle (384 – 322 BC)

Page 4: What is Clean Language and how could you use it?

“Metaphor. That's how the whole fabric of mental interconnections holds together.

Metaphor is right at the bottom of being alive."

Gregory Bateson (1904 –1980)

Page 5: What is Clean Language and how could you use it?

“Analogy is the fuel and fire of thinking.”

Hofstadter and Sander, 2014

Page 6: What is Clean Language and how could you use it?

Metaphor

• We use up to six metaphors a minute in ordinary English

• Metaphors spill out continually in our language because we think in metaphor

• Metaphor is the native language of the unconscious mind

Page 7: What is Clean Language and how could you use it?

Clean Language is a precision toolkit for exploring the metaphors hidden in people’s

thoughts

Created by David Grove (1950 – 2008)

Page 8: What is Clean Language and how could you use it?

Clean Language is useful wherever there are people!

Page 9: What is Clean Language and how could you use it?

Where does Clean Language help?

Organisations Creates conditions for the wisdom of the system to emerge

Teams Enhances collaboration, reduces conflict, supports creativity

Pairs Improves communication and reduces misunderstandings

Individuals Creates clarity, resolves problems

Page 10: What is Clean Language and how could you use it?

Results: Teams

“People are now engaging more effectively with each other… listening and verifying their understanding… getting better answers… being more productive…

“Another positive impact that we have seen is the reduction in conflicts due to misunderstandings. This can be a big time waster causing confusion and frustration.”

Corinne Knight, BSkyB Broadcast IT, London

Page 11: What is Clean Language and how could you use it?

Skills Developed Include:

• Listening and asking good questions• Thinking more clearly• Giving usable feedback• Appreciating diversity• Speaking up• Making meetings deliver• Resolving and preventing conflicts

Page 12: What is Clean Language and how could you use it?

Background Reading

Page 13: What is Clean Language and how could you use it?

Results: Coaching

“The main thing was the huge amount of clarity the session gave me. In only 45 minutes I went from feeling a bit fuzzy and unclear about some of the things I wanted to change, to having such a clear vision on what my next steps will be.”

Joris Vincken, Eindhoven, Netherlands

Page 14: What is Clean Language and how could you use it?

Judy Rees

• Co-author of Clean Language: Revealing Metaphors and Opening Minds (2008)

• Background in journalism and media IT• Based in Brentford, West London• Works with individuals and teams worldwide

via phone, web conferencing etc

Page 15: What is Clean Language and how could you use it?

Contact Judy Reesvia

www.xraylistening.com