Contents are proprietary and confidential.

Breaking through the clutter of #HIMSS13What leading health system CIOs are really talking about

March 5, 2013

Prepared by:Marisa Carullo (@MarisaCarullo)Rob Cronin (@RobCroninNY)Greg Matthews (@chimoose)Kayla Rodriguez (@kaylarodrigue11)

Contents are proprietary and confidential.

Going Straight to the Source

• It’s always good to know what conversations are happening online about your most important topics

• It’s even more important to know what’s on the minds of your most important audiences

• WCG has analyzed a year’s worth of tweets from thought-leading CIOs and CMIOs from major health systems

• Break through the clutter.

Audience-Focused Analytics

#HIMSS13

Contents are proprietary and confidential.

… With more to come. Let us know if you should be here!CIO Name Hospital CIO Twitter

Colin Banas VCU Health System @VCUHS_ONE_CMIO

Chris BelmontOchsner Medical Center

@CBelmont88

Aurelia G. Boyer, RN, MBA

New York Pres. Hospital

@aboyernyp

Jason CecilCapital Region Medical Center

@JasonMCecil

Marc Chasin St. Luke's @M_Chasin

Don ClaunchWyoming Medical Center

@djclaunch

Drex DeFordSteward Health Care Systems

@drexdeford

Dustin FennellMission Community Hospital

@dustin_fennell

Andrew Fenton NHS Oxfordshire @fentonaw

John Halamka, MDBeth Israel Deaconess Med Ctr

@jhalamka

Mark Harvey Holzer Clinic @mark_harvey

Joseph HobbsCommunity Hospital Anderson

@JOEtheCIO

Steve HuffmanMemorial Hospital Health System

@SteveHuffmanCIO

Ralph JohnsonFranklin Community Health Network

@RalphJohnsonII

27 Health System CIOs/CMIOs and CTOs

CIO Name Hospital CIO Twitter

Kirk KirkseyUT Southwestern Medical Center

@kakirksey

Ernest LehmannNicholas H. Noyes Memorial Hospital

@ernestlehmann

Kurt LeRoyLanier Health Services

@hitechadvice

David Lundal Dean Health System @Dave_Lundal

Edward MarxTexas Health Resources

@marxists

Bill Rieger Flagler Hospital @pvbrieger

Dale Sanders Northwestern Medical @drsanders

Jim StalderCook Childrens Medical Center

@jstalder

Dirk Stanley, M.D., CMIO

Cooley Dickinson Hospital

@dirkstanley

Tim StettheimerSt Vincents Health System

@tstettheimer

Ferdinand Velasco MD

Texas Health Resources

@ftvelasco

Jimmy Weeks Greenwich Hospital @jimmyweeks

Will Weider Ministry Health Care @CandidCIO

Contents are proprietary and confidential.

Geographic Distribution

52% average at least 1 tweet/workday

12-Month Activity

Contents are proprietary and confidential.

0-100101-200

201-300301-400

401-500>500

0

1

2

3

4

5

6

7

8

8

5

1

3

2

8

Tweet Volume

Number of Tweets

Nu

mb

er o

f P

eop

le

Top 8 average nearly 5 Tweets/Workday

Tweets collected between 3/1/12 and 3/1/13

29% of CIO Tweets contain Hashtags

Hashtags

Contents are proprietary and confidential.

CHIME12

CIO

CMIO

healthit

Sandy

Healthcare

EHR

COBICs

HIMSS13

ICD10

0 50 100 150 200 250Hashtag Count

#FF (Follow Friday) and #YAM (Post to Yammer) were in the top 10, but removed due to the nature of their usage

Tweets collected between 3/1/12 and 3/1/13

51% of CIO tweets mentioned at least one other account

Mentions

Contents are proprietary and confidential.Tweets collected between 3/1/12 and 3/1/13

nprnews

HarvardBiz

CIOCHIME

texashealth

EricTopol

HealthcareWen

marxists

EHRworkflow

ahier

lsaldanamd

0 50 100 150 200 250 300 350 400

@Mention Count

50% of CIO Tweets contained a link

Most-Linked Domains

Contents are proprietary and confidential.Tweets collected between 3/1/12 and 3/1/13

nytimes.com

npr.org

paper.li

blogspot.com

histalk2.com

advisory.com

foursquare.com

healthcareitnews.com

apnews.com

hbr.org

time.com

guardian.co.uk

wsj.com

youtube.com

cnn.com

fiercehealthit.com

0 100 200 300 400 500 600 700 800 900 1000

Domain Link Count

nytimes.com

npr.org

paper.li

blogspot.com

histalk2.com

advisory.com

foursquare.com

healthcareitnews.com

apnews.com

hbr.org

time.com

guardian.co.uk

wsj.com

youtube.com

cnn.com

fiercehealthit.com

0 100 200 300 400 500 600 700 800 900 1000

Domain Link Count

50% of CIO Tweets contained a link

Most-Linked Domains

Contents are proprietary and confidential.Tweets collected between 3/1/12 and 3/1/13

CallITAnythingTexasHealthMomsAhierMedicalAdvisorJournalsClinicalCommissioningDrWesInformaticsProfessor

.blo

gsp

ot.co

m

Notable Blogspot Sites

Halamka, Stanley, Weider and Marx lead the way

Most-Linked Blogs

Contents are proprietary and confidential.

histalk2.com

geekdoctor.blogspot.com

well.blogs.nytimes.com

blogs.hbr.org

dirkmd.blogspot.com

bits.blogs.nytimes.com

blogs.wsj.com

newoldage.blogs.nytimes.com

opinionator.blogs.nytimes.com

candidcio.com

0 50 100 150 200 250 300

Top Blogs Count

eHealth dominates; mHealth much lower than in overall #HIT convos

Most-Discussed Topics

Contents are proprietary and confidential.

Continuity of CareHealth Information Management

E PrescriptionMobile Monitoring

National CoordinatorPersonal Health Records

Hosptial ITClinical Decision Support

Medical HomeInsurance Exchange

Medical AppsInteroperability

TelehealthHIE

CPOEMobile Health

Healthcare CloudMeaningful Use

Big DataEhealth

Accountable CareEHR

0 50 100 150 200 250 300 350 400 450

112222361113

222930

4546

5369

110116

148183

390

Conversation Topics

Tweets collected between 3/1/12 and 3/1/13

CPOEClinical Decision SupportPersonal Health Record

Mobile MonitoringMedical Homes

ePrescribingHospital IT

Health Information ManagementInteroperabilityMedical Apps

ONCContinuity of Care

Health Information ExchangeHealthcare CloudAccountable Care

Meaningful UseBig Data

Electronic Health RecordsTelehealth

Wireless HealtheHealth

Mobile Health

0.0% 5.0% 10.0% 15.0% 20.0% 25.0%

0.3%

0.3%

0.3%

0.5%

1.1%

1.1%

1.1%

1.1%

1.8%

1.9%

2.1%

2.1%

2.5%

2.6%

3.6%

4.4%

4.5%

7.9%

9.5%

10.5%

17.9%

22.0%

Prevalence in Health IT Conversation

Most Popular Health IT Topics in the Past Year

Source: Radian6 and WCG analysis

Based on analysis of Health IT topics in news and Twitter

-40% -30% -20% -10% 0% 10% 20% 30% 40% 50%

Clinical Decision Support, -26%

ePrescribing, -17% Health Information Management, 1%

Personal Health Record, 1%

Medical Apps, 1%

ONC, 7%

Healthcare Cloud, 8%

Telehealth, 9%

Health Information Exchange, 9%

Meaningful Use, 10%

Wireless Health, 11%

Medical Homes, 13%

Mobile Monitoring, 13%

CPOE, 14%

Electronic Health Records, 16%

Hospital IT, 18%

Continuity of Care, 18%

eHealth, 19%

Interoperability, 20%

Mobile Health, 21%

Accountable Care, 24%

Big Data, 41%

Percentage Change in Average Monthly Mentions (Past 3 Months compared to Past Year)Source: Radian6 and WCG analysis

Recent Trending of Health IT Conversation (past 3 months)

Contents are proprietary and confidential.

wcgworld.com@wcgworld