16
What Chamber Professionals Should Know About Social Media For VACCE Institute 2009 By: Cheryl Smith, IOM – CultureSmith Consulting

What Chamber Professionals Should Know

Embed Size (px)

DESCRIPTION

Fortune 500 companies, small businesses and non-profit organizations are successfully using social media and social networking applications like Facebook, Twitter, Ning and You Tube to achieve key business objectives. Brave the "new" frontier and gather tips to help your members do the same.

Citation preview

Page 1: What Chamber Professionals Should Know

What Chamber Professionals Should Know About Social MediaFor VACCE Institute 2009 By: Cheryl Smith, IOM – CultureSmith Consulting

Page 2: What Chamber Professionals Should Know

We’re Not in Kansas Anymore

Creative Commons photo on Flickr by 3aodia

Page 3: What Chamber Professionals Should Know

The Shift

Page 4: What Chamber Professionals Should Know

Open Source Philosophy

Creative Commons photo on Flickr by aussiegall

Page 5: What Chamber Professionals Should Know

The NewsBusinesses don’t need you.

You BETTER be relevant.

Your message MUST be articulate and attention-getting!

Department of Defense campaign, permission granted by Dan Horowitz

Page 6: What Chamber Professionals Should Know

It’s What Chamber Professionals Do Best

Page 7: What Chamber Professionals Should Know

Field of Dreams

Facebook is adding between 450,000 to half a million users A DAY

Twitter has experienced 1,382% year over year growth in February 2009

Twitter’s 35-49 year old users made up 3 million unique users in February 2009 (almost 42% of the entire audience)

LinkedIn’s US unique site visitors grew 22% in Jan 09 (over Dec 08) and time spent on site doubled (96.8M minutes vs. 47.6M)

Source – Nielsen Online & Tech Crunch; Creative Commons photos on Flickr by manyhighways

Page 8: What Chamber Professionals Should Know

Some Tips If you postpone having a baby until you’re

ready…

Don’t Check Common Sense at Login

Start out small, but start!

Include in Acceptable Use policies

Page 9: What Chamber Professionals Should Know

Creative Commons graphic “Conversation Prism” on Flickr by Brian Solis

Page 10: What Chamber Professionals Should Know

Fill in the BlanksCovey said it best, “Begin with

______ _____ ___ ________”

Create SMART __________ S M A R T

Page 11: What Chamber Professionals Should Know

Start Your Engines

Page 12: What Chamber Professionals Should Know

What Gets Measured Gets Done

NEW METRICS Reduction in marketing costs

Visibility/Traffic, followers, friends

Loyalty/Feed subscriptions, group members, RT, Fan pages, positive mentions

Engagement – Comments, replies, direct messages, wall posts

Influence

Creative Commons photo on Flickr by wiccked

Page 13: What Chamber Professionals Should Know

According to Micah Baldwin at Mashable

Page 14: What Chamber Professionals Should Know

ResourcesProblogger dot net

Copyblogger dot com

Successful-blog dot com

Chris Brogan dot com

Page 16: What Chamber Professionals Should Know

Connect with Me, PleaseCheryl Smith, IOMPresident, CultureSmith Consulting

[email protected]

http://www.twitter.com/cherylsmith999http://www.linkedin.com/in/

cherylsmith999http://cherylsmith.myplaxo.comhttp://tiny.cc/cherylhyattsmith