Welcome to

Helping to Build a Solid Future for Small Business

What is Your Objective ! Small Business• Sales Staff with a Focus• Keeping Business on Track

Customer Requirements• Do you understand

your customer needs and wants ?

• Are Customers receiving Quality and Value Satisfaction ?

• Are you having difficulty making sales and providing expected service to local customers ?

Customer Satisfaction

Quality Value

Service

Is Your Target Plan Realistic?

• What is the organization Focus

• What do you think your customers want?

• What do you think Customers Want ?How Are

Customers Reacting

How are Sales Staff Relating to Customers

Facing Environmental Barriers?

Are Providing Adequately

Your Customers• Who are Your Customers?• Are You the Sole Provider

in Area?• Provide Goods and

Services Quickly?• What are your customers

looking for?• Are You aware of the

economic upswings and downturns of your location? …Future Trends

Meeting the Needs• Know of any local business

improvement associations ?• Do you network ?• Chamber of Commerce

involvement ?• Are you sensitive to your

community Surveys?• How do you determine future

business investment?• Thought of Alternative

Targeting

Questions• Do customers want you?• Are there difficulties providing

for customers?• Are you positioned well?• Can you obtain shipping?• Are purchasing methods

conducive to business ?• Are familiar with the business

environment you are conducting business in?

Cost Analysis• What is your

overhead like – and does it reflect a positive reason for your community positioning

• Compare cost-benefits between you and your competitors

How do these considerations fit into your operations ?

Logistics

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Ship

sSh

ips

TrainTrain

Truc

king

Truc

king

CustomersCustomers

Need

sNe

eds

WantsWants

Qua

lifer

sQ

ualif

ers

How ManyHow Many

Overhead

Overhead

DemandDemand

LowLow

Hig

hH

igh

Profitable

Profitable

Key Benefits• Now that we have you thinking,

consider looking a little closer at your business operations – what are your long term prospects of being a growing concern , providing continuous customer retention and steadily attracting new interested prospects

Next • If you have done some serious “soul

searching” as to your business’s future in this global economy, where your local, national or off shore competitor is near your door step , we would like you to call us. If you feel there might be some impediment or problem in staying competitive and would like to talk to us confidentially about it – Contact Us !

What Setforth HRIS Ontario Does• Setforth HRIS Ontario works with Ontario small

business to find weaknesses or hidden roadblocks in the organization – and create change to strengthen the organization. We help you hire effectively for your target market – and then the right sales staff will attract your target market – increasing customer satisfaction.

We Work with Ontario• Setforth HRIS Ontario. We are a

Canadian firm based in Ontario , serving Ontario . Ontario is our community ! See our website at www.setforthhris.ca . Take a look around the web site .You can also fill out our inquiry form if you wish to. You can also e -mail us at : info@setforthhris.ca

So, why don’t we meet ? Call us !• So, perhaps we will be talking with you soon,

because we care about Ontario small business,community members and our ability partners. Feel free to voice your concerns regarding your situation – and we will help you with your decision.

• Ontario “ a place to stand and grow”• Setforth HRIS Ontario -> info@setforthhris.ca

www.setforthhris.ca