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ACTIVATE WITH WCA eCommerce SINGAPORE FEBRUARY 2017

WCA eCommerce activate workshop 2017

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Page 1: WCA eCommerce activate workshop 2017

ACTIVATEWITH

WCA eCommerce

SINGAPOREFEBRUARY 2017

Page 2: WCA eCommerce activate workshop 2017

… has some very BIG Numbers!

the Online economy

Global eCommerce Sales Forecast to surpass

4Trillion US by 2020

growing average of

30% CAGR

Online Sales are 10% of total Worldwide Retail Sales & will

double to 15% by 2020

China (38%), USA & UK accounted 68% of 2016 Global eCommerce Trade

Page 3: WCA eCommerce activate workshop 2017

the Global Leaders…

ASOSTesco

JD.com

AmazonFlipkart

SnapDeal

Google

Apple

Walmart

FacebookSocial

Networks

AmazonAlibaba

TmallTaobao

eBay

2016Singles Day

US17.8BillionThanksgiving, Black Friday & Cyber Monday US12.8Billion

Omni-channel retailing, Global eTailers, Marketplaces, SME Networks Note: Amazon & Alibaba represent a large percentage of 2016 results

WeChatAmazon

OttoZalando

Page 4: WCA eCommerce activate workshop 2017

eCommerce – Jan 2017

Page 5: WCA eCommerce activate workshop 2017

Economic Growth EngineDigital economy eCommerce Shipment Process involves 5 Critical links:-

Merchant/Individual (Seller) = Product

Marketplace Platform = Amazon, Ali, eBay, SME’s, others

Purchase (Buyer) = Customer (Anywhere/Anytime)

Payment = mCommerce, Trusted Secure online options

Cross Border & Delivery = Logistics Providers

First Mile Middle Mile Last Mile

Press reported Maceys announced it will close 100 stores, Walmart 269 and Sears 230 due to drop in Store retail 2015-2016.

Amazon reported an increase of 97% & Alibaba doubled online sales same period in comparison.

Page 6: WCA eCommerce activate workshop 2017

eCommerce Growth KEY Countries

Chinese Cross Border online purchases

grew by 30% in 2016, US182Bn

74% of Indian’s have shopped

online from overseas in last

6mths

60-78% people purchased online in last month. Top 10 Countries, not incl China & India

Page 7: WCA eCommerce activate workshop 2017

The Global Shop…

2016 Leading B2C Online Shopping Countries: China (38%) & USA (30%) UK, Japan, India, Germany,

France & rest of World (32%)

Most popular overseas online

shopping destinations

Page 8: WCA eCommerce activate workshop 2017

Hyper-connected, Buy anything from anyone, anywhere

End-to-end information with costs accuracy and transparency

Speed of Fulfillment and consolidated ordering and delivery

“Delivered when I want, where I want” Friendly and responsive Customer Service & Communication!

Same day delivery and on-demand delivery services rising

Real-time tracking, transparency of end-to-end process, 50% of Customers actively track delivery progress.

Preference Delivery service/options

Returns/ Reverse Logistics, handled with care!

Trusted Transactions, secure & speed of payments.

New Economy is Consumer driven…

Page 9: WCA eCommerce activate workshop 2017

Cross Border Trade

30% 2016 GlobalOnline Sales

were Cross Border Shipments

Forecast2020 40%

1Billion2020

Cross Border Shoppers

2020

US 1TrillionCross Border B2C Sales 8-10%

Number of

Global Paymentsexpected toincrease by

each year

Page 10: WCA eCommerce activate workshop 2017

Cross Border Trade 2017 will see the rise of SME’s eTailers (online shopping platforms),

Social-Commerce and B2B eCommerce Marketplaces.

Stats are showing almost 60% of online potential cross border purchases are abandoned due to the following:

Barriers: Complicated purchasing process Potential for unknown additional costs Duties & Taxes (No visibility) Long delivery times quoted Cyber Fraud, unknown parties & payment methods Brand and product not trusted Poor Shipping Delivery/Logistics Network/LMD Coverage Visibility of process and communication links

Page 11: WCA eCommerce activate workshop 2017

eShippers are looking for: Hyper-local, “uberized” partners with strong local presence Optimized Consolidations, Fullfillment, Distribution & Visibility Closest to Market shared & strategic placement of inventories. Accurate Customs process, D&T visibility, Door to Door convinience,

speed of delivery, 360 visibility and Reverse Logistics Trusted & simplifed Payments Transparency, “uncomplicated” and pro-active Communication

Cross Border shipping partners: Harmonization of processes Unification of agreed standards Seamless Integration

Technology, Networks, People & Processes are key enablers!

Logistics Industry FOCUS

Page 12: WCA eCommerce activate workshop 2017

change-1076220_1280.jpgchange-1076220_1280.jpg

the Headliners… IoT, fastest growing Technology

category. Smart (embedded intelligence) & internet connected, estimated IoT spending to top US1.29 Trillion by 2020, with 50B devices (IDC).

Blockchain, Drones, Self-driving, 3D Printing, AR & AI, Robotics, Chat-Bots & more…

Crypto Payments

Fake News, Fake Products, Fraud…

Omni-channel Retailing, eTailing, online/ offline world, Shareconomy, Marketplaces, Virtual Shopping.

Major eCommerce Shopping Events- Singles & Cyber November, Xmas & NY.

eB2B only just getting started

India, ramping up fast!

Big Data… knows all... AI Marketing...

Page 13: WCA eCommerce activate workshop 2017

WCA eCommerce Logistics Network

Page 14: WCA eCommerce activate workshop 2017

WCA eCommerce Logistics Network

Membership Types:

WCA eCommerce Certification

Program

Page 15: WCA eCommerce activate workshop 2017

Membership

First Network of its type, facilitating global trade between merchants, vendors and LSP’s; connecting buyers with sellers and logistics providers.

Members will be able to take advantage of acting as closest-to-Customer hubs and access points for cross-border trade.

Will operate as a certified, integrated, shared-economy network and specialty platform; focussing on eCom trans border Services for B2B, B2C,C2B,C2C.

Open to ALL existing WCA Network Members Companies and NEW Logistics and non-Logistics related entities.

Page 16: WCA eCommerce activate workshop 2017

Contact your WCA Manager for more informationor W: www.WCAeCommerce.com

E: [email protected]

Sources: The Voice, We are Social SG, Transport Intelligence, eMarketer, ACMG, Nielsen, McKinsey, BCG, Internet Retailer, Forbes, Business Wire, Focus Economics.