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Oce' solutions for all size organizations. Our solutions are scalable and customized to meet any Document Management Need. From Facility Audits and a Nationwide Direct Bandwidth, Oce' has positioned itself to assist your company by increasing productivity and decreasing expences relating to the creation and archival of documents.
Citation preview
1
Océ Everyday
Jeff Cleary – Branch Manager National Accounts
Washington D.C.
Document Printing Systems
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Differentiation and Headlines
Common Struggles: Rising costs of doing business Urgent look at strict 2009 budgets Accelerated appetite to investigate the page cost of supplies and service and/or downsize prolific fleets of
printers. $$$$ Visibility, branding and sustainability are important
What’s growing or impacting printing business and buying team decisions? Cost recovery and asset consolidation. Targeted print. Transpromo (more than 36% of transaction statements/invoices now carry
promotional messages) >> 50% OD Book Publishing Market shifts (color, security, consolidation) offer opportunity A better technology, a green line of products WF moving into the front office Delivering on a job appropriate color promise We have to make a difference to take business beyond the ordinary.
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Operations
Manufacturer Innovator Distributor
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Supporting many document environments
Wide Format Transaction/EDP Office Print Room
Global Presence
Support Services
Business Services
Sustainability Security
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Transaction EDP Printing
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The Impact of Wide Format Documents
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MFP’s and In-House Print Shops
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Changing MFP Rational
First generation rational Equipment redundancy and floor space
Second generation rational Cost Control
Now Globalization Compliance Enterprise clock speed Security Color Sustainability
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Change management approach
When changing your printing strategy, end-users will have to change their behaviour as well
To successfully change end-user behaviour you need to get the buy-in from these end-users
To get the buy-in from end-users it should be obvious to them in what way they will benefit from the new situation
To determine their benefits in a new situation you will need to understand the end-users workflow, their daily annoyances and their document related requirements
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Getting them there
“If I had asked them what they wanted they would have said faster horses.”
- Henry Ford
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Client Challenge Multiple Work Groups, Critical output Secure Access, secure print Multiple Suppliers for copiers, scanners, plotters,
faxes and desktop printers Enable applications amid multiple users Changing Business Process to network-enabled No disruption, 24/7/365 print demands Impact $20M cost recovery goal
Océ Solution Assess 5 geographic areas for baseline
cost and applications in CFSP environments Understand Existing Baseline Costs, Projected Cost
Recovery and phased consolidation project Phase 1 – Balance CFSP volume Phase 2 – Redirect general printer volume Phase 3 – Printer Elimination project Validate Cost Recovery and continuous improvement
Ph
as
e 1
Ph
as
e 1
Cost ControlCost Control Fleet ManagementFleet Management Standard ConfigurationStandard Configuration Network ImplementationNetwork Implementation
Transport and deliver documents on-demand more efficiently and cost effectively through Océ’s methodologyIdentify Costs - Redirect Prints - Reduce Assets
Migrate Volumes forOptimum Utilization –
Professional Office Program Analysis
Redefine, integrate single function fleets identifying common practices for MFPs
Digital by DesignDigital by Design
Ph
as
e 3
Ph
as
e 3 Complete integration defining required secure printing, print shop volumes and scan-to document management applications
Retain, Redeploy, Replace to achieve affordable printer specific platform
Replace CSC-owned MFSP with balanced printer deployment and appropriate secure access
Ph
as
e 2
Ph
as
e 2
Inter/Intranet Access Retain, Redeploy, Replace to achieve
affordable multifunction device platform
Server integration for PAU, web-submission, intelligent routing, PDF/Scan projects
Expand integration redirecting general printer volume to lower cost print pantries
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The Office Assessment process
Océ Assessment
Duration of an Office Assessment: approx. 1-2 Months
Preparation
Appoint Project ManagersOcé & customer
Kick-off meeting IT-, Operational Management and workers council
Prepare end-user survey
Evaluate Tooling and Team Processes
Data Collection
Deploy tools/teamscollect print data during 30 days
End-user surveycollect end-user information during 10 working days
Interviews End-users, IT, Operational Management
Device mapping
Analysis
Remove tools/teams
Analyse data costs,worklfow and requirements of all stakeholders
Create Assessment Report
Presentation of the results
Professional Printroom Program
Professional Office Program
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COLOR MOMENTUM
43%
4%
46%
7%
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0200,000400,000600,000800,000
1,000,000
1,200,0001,400,0001,600,0001,800,0002,000,000
2005 2006 2007 2008 2009 2010
Pla
ce
me
nts
Monochrome Color
U.S. Copier Market Placement Forecast 2005-2010 - Total
Yr/Yr GROWTH
1.9% -0.2% -2.5%
-2.3%CAGR
22.4%
- 7.9%
-4.5% -6.0%
B&W Segments 1 to 6
CapV Infotrends 2006
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Color MFPs in the Office Expanding (K)
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97
30
136
35
183
38
230
41
273
44
320
0
50
100
150
200
250
300
350
2004 2005 2006 2007 2008 2009
Graphics Color
Office Color
2004-09 CAGR
Color 13.2%
Office 27.0%
U.S. Hardcopy Industry Update And Outlook 2007
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The Great Unknown
“The bottom line is that you can't really predict very accurately what the cost per page will be on a specific printer on any given page. The most accurate measurement is an analysis once a job has already been printed. Our typical color laser printer customers average about 14 cents per page. This does not include cost of paper”.
Source: PrinterShowcase.com
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Great potential for cost savings
•43% of office users get their color from Ink jet printers
•In one year the world’s ink jet printers will guzzle more than $21 billion worth of ink.
“At $22 per quarter-ounce, a Hewlett-Packard color ink-jet cartridge is more expensive, by weight, than imported Russian caviar.”Tom Spring, PCWorld.com
43%
4%
46%
7%
Ink Jet Printer
Ink Jet MFP
Laser Jet
Laser MFP
Source, Lyra customer survey 2006
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Another Color Myth
If we put these devices out where everyone can get to them my color print costs will go through the roof.
Source: Typical uninformed customer
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Metrics show Océ color:
Lowers your printing costs
Obtain the most value from your investments
Track and control color usage
Improve your workflow and productivity
Enhance efficiency
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Job appropriate color product line
VP5000
VS7650
CPS900CS650
cm2510
Continuous run/transactional print centerOffice workgroups CRD & print cnters
Higher volume output; more critical color control
cm4010
cm4521cm5520
cm6520 cm2522cm3522
VS9000
VS9000HS / CS10000
JS 1100/2200
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Applying product technologies
Architecting affordable output and scanning solutions to push boundaries
Change to the discussion to pages across the entire print environment
Reducing costs and increasing productivity in the office
Choosing from a comprehensive office range with a choice of technology for production
Baseline transition and process improvement for products
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CRD production
Large workgroups & departments
Desktop small office Workgroup Floor Workgroups
Comprehensive range of B&W products
fx208120ppm
sx148114ppm
fx300030ppm
im922092ppm
Océ Document Printing Systems provides mono or color
document output solutions from the desktop to production print
Increasing size of workgroup served / Increasing page volume
im553055ppm
im3512im4512
35 & 45ppm
im2330im2830im3530im4530
23/28/35/45 ppm
VP1055, VP1065VP1075
55, 62, 72ppm
VP2062VP2075
62 & 72ppm
VP209085ppm
VP210091ppm
VP2110105ppm
VP6250250ppm
VP31x552 & 62ppm
im6020 60ppm
im7520 75ppm
im8530 85ppm
im6030 60ppm
im7230 72ppm
VP1105105ppm
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VP6000
VS9000
VP3110
VS8000
VP5000VS7000 VS9000HS / CS10000
CS550 / CS650
Production product line
JS 1100/2200
Applying TechnologiesApplying Technologies
From Present State to Future State
Applying TechnologiesApplying Technologies
From Present State to Future State
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What’s Hot in all Technology Formats?
Getting it right and providing an affordable difference Color Security Choice of Copy Press and Xerographic solutions
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Color Beyond the Ordinary
Standard high speed network color scanning facilitates smooth communication in a variety of formats including compact PDF
Up to 1,000 account codes provide the ability to monitor and limit color usage
Optional fax features include PC faxing and fax forwarding to email
Offer solutions for a corporate color strategy for print environments
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IT/IS can monitor and control color printing:
Network/IT managers can set up the drivers to lock out color printing. They can set the default to B/W only on the network drivers and install locally to those who require color printing.
Access to features and functions can be set and limited on various levels by administrators.Individual users can be allowed to print or copy in monochrome only but have the use of color scanning.The same can be applied to departmentsDevices can be set to allow B/W copying and a password is only required for colorFully customizable levels of access can be created by individual, group, or department
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Document Security – Privatizing Information
Common Criteria Certification
Secure Document Access and Storage PIN code access to print
Secure Network Connectivity Integrated IP Network Filter
Secure Management Controller access via secure connection
Secure Document Access User Account Specific Access
Secure Document Storage E-shredding DOD Directives Compliance
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The World’s most Productive Duplex Printer Technology
A Choice of Technologies
Océ VarioPrint 6000 Series
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Gemini Technology
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Managing Document Workflow
Device & Output Management
Solutions
PrintingSolutions
Document Distribution & Document Mgmt
Solution Set
Document Capture & Archive Solutions
Network Device Mgmt
Device usage control
Usage/cost mgmt & tracking
B/W & Color output
PCL, PS data streams
Support for other OS [Linux, Unix]
Mainframe printing iSeries, z/OS
Forms & variable data printing
OCR Fax Server
Integration Intelligent
routing, print or scan
Integration Path to EDMS
Scan Functions Desktop
Document Mgmt Utility
Print or scan to local MFP, HDD, USB or Digital File Cabinets
Document repository with indexing and search
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Océ PRISMA is a family of modular document workflow software –
designed to increase the efficiency and speed of workflows across your
enterprise.
Easily integrates with existing systems and work processes across a
full range of printing environments.
Océ PRISMA
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Océ PRISMA: The Experts Agree
“Everyone in this segment of the business contends that they have the best workflow solution, but we like Océ’s PRISMA software suite“
“The Océ PRISMA product line-up is comprehensive and powerful”
“PRISMA is one of the more customer-oriented approaches we’ve seen” and is “clearly focused on the customer’s business”
“Only one solution provided the right combination to be a serious contender. That solution is PRISMA from Océ.”
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Customer Scenario 1 – City of Houston
1. IT Director had been charged with implementing MS SharePoint for the City. Have over 4,000 users who are using in order to collaborate on various projects.
2. City employees have been adding electronic documents from various sources for collaboration within the MS SharePoint repository. Have to wait until city employee inputs information into MS SharePoint to become available.
3. Looking to incorporate scanning into their workflow to start eliminating paper documents.
4. IT Director was looking for a very simple solution due to varying skill levels of end users.
5. IT Director had no way of incorporating their paper based documents into MS SharePoint and had never considered this as a possibility.
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Solution – eCopy Connector for MS SharePoint
Scan paper documents at the MFP
Preview documents before sending
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Solution – eCopy Connector for MS SharePoint
Navigate SharePoint
Index the document
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Benefits – City of Houston
Increase in operational efficiency Capture / track / manage paper documents within SharePoint Leverage information in locked in paper documents
Low Cost of Ownership No software installed on the SharePoint Server Minimal administration as information is retrieved from SharePoint in real time;
including securities and rights access Intuitive, little to no training needed due to familiar and consistent user interface Leverage both MFP and SharePoint investment
Index Documents from an eCopy-enabled device with little to no typing Supports multiple content types Express configuration with eCopy defined defaults
Improve workgroup collaboration Real time access to sites, sub-sites, lists, and libraries Immediate access to documents stored into SharePoint®
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Customer Scenario 2 – Highland Capital
Highland Capital is an industry leader specializing in investment strategies. Currently they utilize Rightfax and Hummingbird to manage information and
facilitate communication. In order to get paper documents into Rightfax
Currently use MFPs to scan into Rightfax Have to go thru numerous steps which are difficult and cumbersome for
end users Want to have easier method of searching existing LDAP directory
In order to get paper documents into the Hummingbird repository Scan to Email Detach document and save to desktop Add indexing information to documents Upload into Hummingbird Customer knew of no other way to get paper documents into the
repository
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Solution – eCopy Connector for Rightfax
Scan paper documents at the MFP
Search LDAP Directory while typing and automatically append recipient information
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Solution – eCopy Connector for Hummingbird
Select the Document Profile Type and Form
Real-time indexing with validation from the Hummingbird Server
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Benefits – Highland Capital
Low Cost of Ownership Minimal administration due to real time integration Intuitive, little to no training needed Leverage investment of Hummingbird and Rightfax Improve efficiency of managing information Users can integrate paper documents the same way they do at their desks
Index Documents from an eCopy-enabled device with little to no typing Supports Hummingbird profiling and look ups Automatic integration with existing LDAP structure when utilizing Rightfax
Improve workgroup collaboration Tracking of faxed documents within Rightfax Immediate access to documents stored into Hummingbird with full audit trail
Customer Quote “This will revolutionize the way we do business today”.
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Customer Scenario 3 – Ashley Furniture
Customer has been using line printers in their various showroom floor locations in order to print out customer invoices and pick tickets on pre-printed forms.
Majority of employees had been very dissatisfied with the performance of line printers. Expressing issues with speed, finishing capabilities and reliability due to age of equipment.
When printing customer orders system always generated unnecessary pages which resulted in additional costs
Corporate did not like the cost associated with relying on the legacy printers.
Had been using their internal system to print out green bar reports to track performance from various stores.
Customer had always done it this way and thought there was no way to deviate from their current structure.
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Statements Invoices Pick Tickets Sales Reports
Transactional
Printing
Solution – Prism DocForm
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Benefits – Ashley Furniture
Reilability Able to eliminate line printers and use Océ device for output Newer technology
Lower Cost of Ownership Maintenance agreement to cover high cost of repairs on line printers Able to eliminate some of the unnecessary pages that had always been
printed and now added ability to duplex Able to eliminate cost of using pre-printed forms Savings of at least $500 per store based upon current expenditures with
new solution
Better Customer Service Océ devices were much faster compared to line printers so they are able
to spend more time with customers Océ devices were much quieter
Concentrate on your business
Océ Managed Print Services makes managing your output easy, so that you can focus on other responsibilities
Managed Print Services
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The office evolution
1-3% of most company’s annual revenue is spent on their document output strategy. Gartner
80% of companies have no idea of their investment related to their current document output strategy.Gartner
Inattention and a lack of coordinated management has led document infrastructure in most companies to be fraught with high costs. IDC – Achieving a Balanced Imaging and Output Deployment
This is one of the most promising savings opportunities in the office. By actively managing document output, you can substantially reduce operating costs and boost profits. Gartner – The Goldmine in the Hallway
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• Redundant assets• Multiple vendors• Uncontrolled cost• No measurable plan
Who is spending 1-3% of your revenue?
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Fleet management financial problem
Total cost not known, not controllable
Hard to consolidate and budget purchases
Impossible to capitalize/expense hidden costs
Equipment, service, parts, lease, (clicks)Desktop toner and partsPaper
Meter read – est. $3-$9 per asset per monthAccounting - reconciliation, analysis, pay billsEmployee downtimeAdditional cost for Moves, Changes, DisposalHelp Desk $7-$25 per callNetworking, cabling, faxProcurement and Asset ManagementFloor spaceSupplies management
A 10% cut in total cost of document output equates to what decrease
in expenses?, decrease in head count?, increase in earnings?
Dir
ect
$1.0
0In
dir
ect
$9.0
0
Source: InfoTrends study
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Current Inventory Garden Level
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Garden Level – Medical Records
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Consolidate & Save
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Case study: total cost of printing
Customer estimate: Annual costs about
$100,000 Annual costs holding
steady
Assessment results Annual costs about
$500,000 Costs increasing by 15%
per year
Annual printed document costs: $496,838
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Case study: assessment results
Annual cost increases reduced by 30% with managed print services solutions.
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What are your priorities?
Increase revenue
Reduce costs
Improve productivity
Your document output strategy directly impacts your ability to achieve any of these three priorities.
Does you current document output strategy drive your priorities?
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Suggested Solution
General Dynamics8800 Queen AveBloomington, MN
Current Program New Recommendation Quarterly Update Target Update4/1/2008 5/1/2008 7/1/2008 10/1/2008
Copiers# of copiers 12 26 26 26Monthly Lease Payment $2,450.00 $4,204.00 $4,204.00 $4,204.00 Monthly volume-Black & white 68,000 68,000 69,829 80,000Monthly Service/Supply costs- $938.00 $304.67 $ 510.03 $584.32 Monthly volume-Color 0 0 19,327 34,000Monthly Service/Supply costs-Color 0 0 $ 966.36 $1,700.01 Sub-total $3,388.00 $4,508.67 $5,680.38 $6,488.33
Printers# of laser printers 135 135 110 100Monthly volume-Black & white 140,000 140,000 110,000 100,000Monthly volume-color 70,000 70,000 40,000 25,000Monthly Costs Oce MPS $14,000 $10,360.00 $6,940.00 $4,775.00
Fax MachinesFax machines 32 32 22 12Monthly costs
Total Costs $17,388.00 $14,868.67 $12,620.38 $11,263.33
Total full time employees 600 600 600 600
Total Devices 179 196 161 141
Ratio of employees per devices 3.35 3.06 3.73 4.26
Overall Monthly Savings $2,519.33 $4,767.62 $6,124.67 14% 27% 35%
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Suggested Solution
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The Océ approach
AssessmentIdentify needs
ValidateCurrent conditions and areas of change
ImplementExecute document management strategy
ControlContinuous reporting and actions
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Océ managed print services
Gain control of your output costs. Leverage your needs with a trusted partner. Reduce pages printed on high cost devices, where
appropriate. Minimize overall cost per page. Increase device uptime. Limit procurement with asset management. Remotely monitor devices. Proactively manage the fleet for optimization.
Let us put our experience to work.
A Sustainable Business Partnership
Document Printing Systems
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Océ sustainability platform
“Sustainability is finding a balance between environmental, social and economic factors and can be defined as ‘treating the World as if we intended to stay’” (Robert Gray 1993- Social and Environmental Accounting Research)
Three important factors: People Planet Profit
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Understanding the Océ sustainability value
Three-tiered approach Océ develops sustainable products Océ manufactures hardware in a
sustainable way Océ enables customers to operate
in a sustainable way
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The Océ sustainability value
Océ develops sustainable products. Metal and steel reuse minimizes
landfill. Within Océ asset recovery, Océ is
able to reuse or recycle at least 97% of its wide format printing systems at the end of their life
Reliability eliminates product from entering waste stream prematurely.
Hazardous substance compliance eliminates large amounts of toxic waste.
Field upgradeability reduces technology obsolescence.
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The Océ sustainability value
Océ manufactures hardware in a sustainable way. Maximum reuse of parts minimize
landfill. Remanufacturing Regulation compliance
RoHS (Restriction of Hazardous Substance) completed
REACH (chemical waste disposal): Q4 2008
EuP (Energy using Products): Q1 2009
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The Océ sustainability value
Océ enables our customers to operate in a sustainable way*. Lower energy consumption Lower ozone emission Emit less heat and noise Reduce waste of paper Able to use recycled paper Measurable differences
*Calculating energy kilowatts saved, reductions in pollutions, decrease barrels of oil used, acres of forest preserved, tons of waste recycled instead of landfill compared to competitive equipment.
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Océ customer research
What environmental aspects will become increasingly important in your purchasing decision?* Efficient use of paper and toner Recyclability of products (waste reduction) Reduced energy consumption Reduced emissions
* Source: Océ’s customer research in 2006
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Océ environmental improvements
RoHS compliant (lead free)- The restriction of the use of certain hazardous substances.
Blue Angel® compliant (reduces energy and ozone emissions) EPA ENERGY STAR® compliant ISO 14001 Compliant - International roadmap for proactively
managing the environmental aspects of business in production facilities.
ISO 9000 Compliance-Maintain environmental quality standards in the manufacture of machines and supplies.
Reduction of power consumption by 40% using Océ Copy Press Technology.
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Océ environmental improvements
Ergonomic award winning design Clean system - no sick building syndrome
Mono component toner, no toner waste, no toner spraying
Virtually no ozone emission because of Océ Copy Press technology
Low fusing temperature, low heat emission No waste toner bottles, no cartridges, no silicon oil (no toxic
waste) Force to double-sided printing Mailbox printing saves up to 15% of total print clicks
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Océ’s environmental sustainability
Environmental sustainability begins with R&D. Compliance with regulations, initiatives and
standards. At Océ, green business is good business. Action and awards speak louder than words
(no “green-washing”).
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What do you get with Océ as supplier?
An organization whose sole purpose is to improve business document flow including document print, scanning and management
A comprehensive range of solutions for multiple formats in the office, CRD and data center
Open architecture, solid leading edge technologies and implementation through credentialed, experienced pre-sale and post-sale solution support
A trusted partner who has successfully implemented a “day one” solution for industry specific environments
Quarterly Review Disciplines74
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Printing forProfessionals