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Print Media Future Outlook First results from Print Power consumer research Drupa May 12 th , 2012 Anu Seisto VTT Technical Research Centre of Finland

VTT future outlook print media - first results

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The preliminary results of a pan-European survey to assess the key strengths of print advertising today and in the future. These are the first results of three countries.

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Page 1: VTT future outlook print media - first results

Print Media Future Outlook First results from Print Power consumer research

Drupa May 12th, 2012

Anu Seisto

VTT Technical Research Centre of Finland

Page 2: VTT future outlook print media - first results

2 06/05/2012

Aim of the project

Consumer perception on print advertising

Opening a dialogue with the European consumers of the key

strengths of print media as advertising channel in multi-media

marketing in the near future

1. getting an overview on how consumers in Print Power

countries perceive print advertising, how they may be

divided into consumer segments within Europe, and how

they may have national consumer profiles, and

2. getting detailed information on why they perceive print

advertising as they do, and what are the underlying reasons

that may have an effect on their media use habits and

choices

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Structure of the project

Phase 1: online questionnaire

oBackground information of the respondents

oSix short stories / narratives describing different media use

habits and proposing media use profiles

oPerception of the stories through open questions

oAttitudes of the respondents towards advertising in different

channels

Phase 2: online discussion

o Inviting consumers with selected user profiles into discussion

in Owela

oObtaining more detailed data of the perception and reasoning

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Finding the right channel…

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Traditional division of consumers based on

their values and attitudes

Visionary

• Responsible and open people

• Want to keep up to date about world happenings

• Science & facts

Fast-moving

• Young-minded

• Social, trendsetters, techies

• Media-use related to image

• Social media and web

Established

• Family and friends

• Responsibility

• Relaxation

Comfort-loving

• Pleasure & materia

• Having fun & entertainment

• Ease in life; technology

”Me” ”We”

”Something new”

”Things are good the way they are”

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Print Power questionnaire

Visionary

Fast-moving

Established

Comfort-loving

”Me” ”We”

”Something new”

”Things are good the way they are”

Story 4

Story 1

Story 3

Story 2

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Print Power questionnaire

Totally

Print

Totally

Digital

Story 5 Story 6

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Results

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Replies from 30 countries

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Background

15-24

25-34

35-44

45-54

55-64

65+

Age

Money to spend:

0 2%

26%

56%

16%

15-24

25-34

35-44

45-54

55-64

65+

Age

Money to spend:

0 3%

21%

68%

8%

15-24

25-34

35-44

45-54

55-64

65+

Age

Money to spend:

0 3%

18%

57%

22%

42% 42%

48%

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Consumer segments in Finland, Norway and UK

Digital

Print

Just

digital

Print, no

interactivity

Print with

interactivity Digital,

positive

towards

print 39%

27% 20%

13%

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Print, no interactivity

oSubgroup with age correlation (FI, NO, UK)

oSubgroup with negative attitude towards SoMe (FI) or no interest

in SoMe (UK)

oTraditional printed ads work well

”The most fabulous thing is to concentrate on a magazine… I’m not

interested in new technology, I like to stick to newspapers, magazines

and radio as my information channels” (FI)

“I like to hold a book or newspaper or magazine. When I use gadgets

it feels like work again” (UK)

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Print, no interactivity – attitudes towards ads

Direct mail: addressed in UK, adressed + non-addressed in FI and NO

Attention:

magazines, newspapers,

TV, catalogues, direct

mail

Trustworthy:

magazines, newspapers,

TV, catalogues, direct

mail (radio, UK)

Useful:

magazines, newspapers,

TV, catalogues, internet,

direct mail

Purchasing decisions:

magazines, newspapers,

catalogues, internet (TV

and direct mail, UK and

NO)

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Print with interactivity

oFamily size correlation (FI, UK, weaker in NO)

oPositive attitude towards digital and sharing information

oTraditional printed ads work well, but would be open for new

print solutions to ease the everyday life

”I haven’t made a concious decision of not using digital media during

my free time. But for some reason I tend to prefer print” (FI)

”I like ads both in digital and printed form when they are targeted for

me… I like print products, digital media is not enough for me” (FI)

“I use both print and digital. Direct mail in the mailbox often leads to

search on the web.” (NO)

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Print with interactivity – attitudes towards ads

Attention:

magazines, newspapers,

TV, catalogues, direct

mail, internet

Trustworthy:

magazines, newspapers,

TV, catalogues, direct

mail

Useful:

magazines, newspapers,

TV, catalogues, internet,

direct mail

Purchasing decisions:

magazines, newspapers,

catalogues, internet, TV,

direct mail

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Digital with positive attitude towards print

oSubgroup with age correlation (FI, NO, UK)

oSubgroup with family size correlation (UK, weaker in NO)

oActive users of social media (FI, UK)

“…there is some truth in that reviews/ads in print may convince me

more than online versions… before buying something expensive I

would tend to research the item online rather than in print.” (UK)

” I go to the net when searching for product information …I like the

physical appearance of print products” (FI)

“It is so convenient with the net, and you can find everything you want.

Yet it is so nice with printed media. I’d really miss it if it disappeared.”

(NO)

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Digital with print – attitudes towards ads

Attention:

magazines, newspapers,

TV, catalogues, direct

mail, internet, SoMe, radio

Trustworthy:

magazines, newspapers,

TV, catalogues, direct

mail, internet, radio

Useful:

magazines, newspapers,

TV, catalogues, internet,

direct mail, SoMe, radio

Purchasing decisions:

magazines, newspapers,

catalogues, internet,

SoMe (TV and direct mail,

UK and NO)

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Just digital

oAge correlation (FI, UK)

oLiving in cities (UK)

oHappy with having everything in digital form

”I don’t subscribe for any magazines, I read almost everything

from the net… I try to get rid of useless paper trash” (FI)

“I use mostly iPad and iPhone. I never read newspapers or printed

ads” (NO)

“I will use whatever medium is near to hand, 99.9% of the time it is

digitally embedded in something.” (UK)

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Just digital – attitudes towards ads

Attention:

magazines, newspapers,

TV, catalogues, direct

mail, internet, SoMe, radio

Trustworthy:

magazines, newspapers,

TV, catalogues, internet,

radio

Useful:

Internet, TV

(magazines, newspapers,

catalogues, direct mail,

SoMe)

Purchasing decisions:

Internet,

(magazines, newspapers,

catalogues, SoMe,TV,

direct mail)

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Confusion towards combining print and digital

“I mainly use magazines for information and

ideas, I like the idea of qr codes for products but

would do a comparison search any way…” (UK)

“…apps that make life simpler are welcome. I

love the interconnectivity between print and

electronic media, especially for shopping…”

(Latvia)

“I have never heard of the smart app in a

magazine” (UK)

“I have only just started to see smart codes being

used.” (Australia)

?

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Next Steps

Completing Phase 1

Presenting similar data for all Print Power countries

Comparison on a European level

Phase 2: online discussion

o Inviting consumers with selected user profiles into discussion

in Owela

oObtaining more detailed data of the perception and reasoning

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VTT creates business from

technology

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Traditional media use

Enjoys routines

Likes to watch TV, has favourite programs

Has used print media in the same way for several years

No need to change anything, happy with the way things are

Not so interested in social media even though uses the internet

occasionally

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Appreciating slow and quiet

Lives a very busy life and enjoys it

Busy at work, uses digital media a lot for work purposes

Smart phone is carried along everywhere and used all the time to

check email and news

Takes care of physical condition, has a sport as a hobby

Appreciates a quiet moment for relaxing where no electronic

device is able to disturb and where taking it slowly gets the mind

off from work and other hassle

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Intelligent targeting

“Today advertising avoidance is reaching levels where it is

becoming a serious obstacle for mass communication of

commercial messages…relevance is the best medicine to avoid

consumers tuning out. Thus targeting to well specified groups are

exactly what the marketing doctor orders.”

“…In a world where consumers are in power and they are actively

avoiding your advertising and at the same time have more choice

than ever before, you have to become a trusted brand.”

How could targeting be taken into another level? What would make

it especially intelligent?

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Intelligent targeting

Busy at work, busy at home, combining work and family life

Uses the platform that is most suitable and most efficient in a

certain context

When planning a holiday trip, might use a magazine for reading

inspiring travel stories, iPad for watching pictures or videos of

different destinations, laptop for booking the trip etc.

Would be happy to give information for profiling if it will be used in

an intelligent way and would be useful

Appreciates services that makes the everyday life easier

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From print to purchase

Enjoys fast media that doesn’t require a lot of concentration, but is

not an active producer

Appreciates quality

Has the ability to use the latest technology

Likes to make instant decisions

If an interesting ad is noticed, making a decision to buy a product is

easy, and any technology that provides an easy link to do so with a

smart phone is used

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Social print

An active user of social media, values especially personal

networks

Enjoys viral marketing and appreciates anything that is

recommended by the social network

Likes to read free newspapers and customer magazines

Ads become important as soon as their relevance in the network is

clear

Appreciates the possibility to recommend and recieve

recommendations through combined use of print and social media

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Completely digital

Gets everything through digital services

Follows several news sites, enjoys the visual quality of tablet

magazines, reads eBooks occasionally, is an active user and

producer of content in certain social media services

Does not see any value in printed products

Has a very clear opinion of media user being the king and making

the decisions of what content is used and when