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Vizury Interactive VIZURY Your Strategic Partner in Customer Acquisition and Customer Retention

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Page 1: Vrm overview deck_website

Vizury Interactive

VIZURYYour Strategic Partner in Customer Acquisition and Customer Retention

Page 2: Vrm overview deck_website

Vizury Interactive

A strategic partnership that allows YOU to

Have a 1:1 conversation with

YOUR Existing Users > Cost Optimization

Potential Users > New Acquisitions

Incremental Revenue

Objective

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Vizury Interactive

The Internet Challenge : The Unfortunate 95% reality

Huge ad budget leaks

* E-Marketer Study of E-Commerce Portals, 2008.

More than 70% of trafic to site comes from inorganic marketing activities (SEM, Banner, TV Ads, Print Ads etc.)*

More than 95% visitors leave the web site without engaging with the brand and without leaving a trace*

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Vizury Interactive

Opportunity: The Bright Side

They see your website as a potential destination to meet their specific needs

BRAND AWAREA majority of these users are interested in buying products, avail services or gather information; that is available on your website

IN MARKET

A majority of these users form the ‘Target Segment’ who would be visiting your website regularly for their specific needs over a period of time

FUTURE POTENTIALS

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Vizury Interactive

Vizury Introduction

• India’s leading behavioral targeting company– Only company in the APAC region to have developed technology that has

significantly tapped into the true essence of Behavioral re-targeting– Most sought after partner for: Travel, Leisure, E-commerce and Financial Services

verticals amongst others

• Deliver measurable RoI by aligning with advertiser’s marketing goals through proven capabilities in: Audience segmentation, dynamic banner generation and response optimization

• Led by IIT/IIM management team with global internet marketing experience across US and APAC markets

• Backed by leading VCs from Silicon Valley and India• Aggressively expanding into Europe and APAC

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Vizury Interactive

VRM(Visitor Relationship Management)Service Introduction• VRM is very similar in concept and focus to CRM (Customer Relationship

Management)

• Enables the advertiser to engage each drop-off visitor on a 1:1 basis by building millions of user profiles in an anonymous fashion

• Powers 1:1 customized rich media banners on the fly with specific call to action by seamlessly interfacing with the advertiser’s marketing and technology infrastructure

• Capable of reaching out to more than 80% of drop-off visitors

• Results in:–Optimization of customer retention and cross sell costs–Generation of additional registrations and sales

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Vizury Interactive

VRM Service Flow: The T:T:T PrincipleCase Study: Airlines Industry

Till visitor value5. X responds to the call to action on the customized ad

and is immediately routed to the relevant section of the Advertiser’s website

6. X ends up taking the action optimizing the user lifetime value

3. X drops off from Advertiser’s website & visits other websites to read news, sports, movies etc.

4. X sees a specific customized banner ad on the publisher website (based on his browsing activity on the Advertiser’s website)

Target customized ad

1. Visitor X visits the Advertiser’s website and browses various pages & spends time on Products, Services and other interesting sections

2. X exhibits key behaviors as he moves through various sections: Features, Warranty Aspects, Price, Payment Modes, New releases, & etc.

Tag the visitor

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Vizury Interactive

Sample Banners

• New Customer Acquisition

• Cross-sell and Upsell to Existing Users or customers

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Vizury Interactive

New User Acquisition

Visitor dropped off from home page

On clicking the specific movie, visitor is taken to respective page showing all cinemas screening that movie in Mumbai (based on geo-tracing)

On clicking the specific movie, visitor is taken to respective page showing all cinemas screening that movie in Mumbai (based on geo-tracing)

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Vizury Interactive

Visitor Acquisition (International Flights)

Visitor dropped off after visiting international flight section

On clicking ‘Find’, visitor is taken to landing page which contains schedule of all the current international flights

On clicking ‘Find’, visitor is taken to landing page which contains schedule of all the current international flights

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Vizury Interactive

Highlighting a Flight and its Fare for a Particular Route

Visitor dropped off after searching Mumbai to Delhi flight options

Visitor is routed to the Search Results page with all the possible fares available for that particular route

Visitor is routed to the Search Results page with all the possible fares available for that particular route

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Vizury Interactive

Up-sell Flight Tickets to Train Users

Visitor dropped off from train search result page Mumbai – New Delhi

On clicking the specific flight option, user is taken to pre-populated search result page on air.irctc.co.in

On clicking the specific flight option, user is taken to pre-populated search result page on air.irctc.co.in

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Vizury Interactive

Cross-Sell Holiday Package

Visitor browsed flights from Mumbai to Goa and dropped-off

On click, user is routed to the MakemyTrip Holiday Package offer landing pageOn click, user is routed to the MakemyTrip Holiday Package offer landing page

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Vizury Interactive

Multi-Product Banner

Visitor browsed for various products and dropped off

Visitor is shown the last 3 Products that he browsed and 1 default product which can be a push strategy by the Advertisers

Visitor is shown the last 3 Products that he browsed and 1 default product which can be a push strategy by the Advertisers

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Vizury Interactive

Four Simple Steps to Engagement

1. Define the campaign, in alignment with the Advertiser’s marketing goals

2. Finalize the contract– Commercials

– Sign-up Release Order

3. Tag the relevant sections of the website with Vizury tags– A non-intrusive, one line “iframe” code similar to Google Analytics tag

– Test tagging

4. Work out the target segments and 1:1 messages– Identify every product/service available on the website

– Banner creation and Client Approval

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Vizury Interactive

Vizury Representative Client List

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Vizury Interactive

Thank You!

Ajeet KandacharHead Business Development+91 - [email protected]