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© Smart Spaces All rights reserved.
Virtual Phone Answering Solutions, For
A Professional Touch To Businesses
© Smart Spaces All rights reserved.
Virtual phone answering solutions for people who are constantly on the move or
are working from home, a provides for a professional touch , a virtual assistant
who answers business calls and a business phone number as well.
A virtual phone answering solution provides a business with the same features
one would get from an enterprise phone system, but without the hefty price tag.
It starts with a toll free number which rings to one’s auto attendant, a virtual
receptionist that provides the callers with information and guides them through
the virtual phone answering solution. When the callers dial an extension, one can
transfer the call to themselves live with call forwarding. The callers hear hold
music and can be kept in a call queue until you’re available. If the virtual phone
answering solution isn’t able to connect live, the caller goes to voice mail, where
the messages are delivered to the owner’s email as MP3s.
© Smart Spaces All rights reserved.
Virtual phone answering solution also doubles as an Internet fax service –
allowing one to send and receive faxes online from any computer. This is done
through Web link, the web-based control panel where one can also check voice
mail messages, change settings, run call reports, and update account information
online. The auto attendant on the virtual phone answering solution is a pre-
recorded message that one creates to welcome the callers and act as a virtual
receptionist for the business when they call the toll free number. With Freedom
Voice, one can make a new auto attendant recording any time over the phone, or
have the recording made offline and uploaded through Web link. One way you
can be sure to get the most out of the auto attendant is to keep it updated with
changes to the business, such as new locations, new store hours, revised
schedules, or any other important news the callers should know.
© Smart Spaces All rights reserved.
When callers dial the toll free number, they’re welcomed by one’s virtual phone
answering solution’s auto attendant, a recording that introduces the business and
directs callers to dial one of the extensions to reach their desired party. When
callers choose an extension, one can have the call forwarding feature deliver
these calls live to one or more phone numbers. Whether the person themselves
or their staff is at home, in the office, or on the road, the virtual phone answering
solution can run through their forwarding numbers to make the connection. Web
link is an online control panel that lets one manage their virtual phone answering
solution from anywhere they have Internet access. Web Link allows them to
check their messages or make changes to the settings in real-time, offering the
tools and reports one may need to fit the virtual phone answering solution to the
changing business needs. Smart spaces Miami provides elegant and sophisticated
office spaces for meetings and other business needs and provides Virtual phone
answering solutions and more, for all virtual business related queries in Miami,
smartspacemiami.com