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© Smart Spaces All rights reserved. Virtual Phone Answering Solutions, For A Professional Touch To Businesses

Virtual phone answering solutions, for a professional touch to businesses

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Page 1: Virtual phone answering solutions, for a professional touch to businesses

© Smart Spaces All rights reserved.

Virtual Phone Answering Solutions, For

A Professional Touch To Businesses

Page 2: Virtual phone answering solutions, for a professional touch to businesses

© Smart Spaces All rights reserved.

Virtual phone answering solutions for people who are constantly on the move or

are working from home, a provides for a professional touch , a virtual assistant

who answers business calls and a business phone number as well.

A virtual phone answering solution provides a business with the same features

one would get from an enterprise phone system, but without the hefty price tag.

It starts with a toll free number which rings to one’s auto attendant, a virtual

receptionist that provides the callers with information and guides them through

the virtual phone answering solution. When the callers dial an extension, one can

transfer the call to themselves live with call forwarding. The callers hear hold

music and can be kept in a call queue until you’re available. If the virtual phone

answering solution isn’t able to connect live, the caller goes to voice mail, where

the messages are delivered to the owner’s email as MP3s.

Page 3: Virtual phone answering solutions, for a professional touch to businesses

© Smart Spaces All rights reserved.

Virtual phone answering solution also doubles as an Internet fax service –

allowing one to send and receive faxes online from any computer. This is done

through Web link, the web-based control panel where one can also check voice

mail messages, change settings, run call reports, and update account information

online. The auto attendant on the virtual phone answering solution is a pre-

recorded message that one creates to welcome the callers and act as a virtual

receptionist for the business when they call the toll free number. With Freedom

Voice, one can make a new auto attendant recording any time over the phone, or

have the recording made offline and uploaded through Web link. One way you

can be sure to get the most out of the auto attendant is to keep it updated with

changes to the business, such as new locations, new store hours, revised

schedules, or any other important news the callers should know.

Page 4: Virtual phone answering solutions, for a professional touch to businesses

© Smart Spaces All rights reserved.

When callers dial the toll free number, they’re welcomed by one’s virtual phone

answering solution’s auto attendant, a recording that introduces the business and

directs callers to dial one of the extensions to reach their desired party. When

callers choose an extension, one can have the call forwarding feature deliver

these calls live to one or more phone numbers. Whether the person themselves

or their staff is at home, in the office, or on the road, the virtual phone answering

solution can run through their forwarding numbers to make the connection. Web

link is an online control panel that lets one manage their virtual phone answering

solution from anywhere they have Internet access. Web Link allows them to

check their messages or make changes to the settings in real-time, offering the

tools and reports one may need to fit the virtual phone answering solution to the

changing business needs. Smart spaces Miami provides elegant and sophisticated

office spaces for meetings and other business needs and provides Virtual phone

answering solutions and more, for all virtual business related queries in Miami,

smartspacemiami.com