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Training session on virtual collaboration delivered to Hewlett Packard EMEA Finance on 17th May 2010. Presented on-site at Sant Cugat, Spain, and broadcast EMEA-wide.
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Virtual Collaboration: 5 Myths, 5 Tips, and 5 Things to do Tomorrow
Hewlett Packard EMEA Finance Development & Training Day, Sant Cugat, Spain & EMEA-wide dial-in
17th May, 2010
Dr. Steven MacGregor ([email protected])
Dr. S. P. MacGregor [email protected]
Presenting the magic formula for virtual
collaboration success:
Dr. S. P. MacGregor [email protected]
+
Dr. S. P. MacGregor [email protected]
Dr. S. P. MacGregor [email protected]
But seriously, with the right approach and management, Virtual Collaboration is the optimum solution.
Lets start by dispelling some of the myths around virtual work..
Myths 5
Dr. S. P. MacGregor [email protected]
Dr. S. P. MacGregor [email protected]
You must meet face-to-face
in order to see eye-to-eye
Myth # 5
Dr. S. P. MacGregor [email protected]
So, in sum, we can say that virtual work is the de-facto mode of collaboration
that produces the bulk of work in today’s world, and sometimes,
spectacular results.
Granted, it’s not easy!!
Tips 5
Dr. S. P. MacGregor [email protected]
Some key considerations
What is the vision, purpose, and objectives? What are the roles and responsibilities of colleagues? What are the ‘rules of the game’? How are decisions taken? How should conflicts be resolved? When and how are resources to be supplied?
Thinking about a virtual collaboration protocol
Dr. S. P. MacGregor [email protected]
Time and space matrix
same
same
different
different
TIME
SPACE
f2f post-it
phone, skype e-mail
Dr. S. P. MacGregor [email protected]
Don’t neglect the physical when it
comes to the virtual
Tip # 5
things to do tomorrow
5
Dr. S. P. MacGregor [email protected]
Write down (and share) your norms
for using each communication
mode
Action # 2
Dr. S. P. MacGregor [email protected]
Email!1. Answer messages within a 12 hour period.!2. Use the subject line as the message!3. Prioritize mail by coding top of message with
either “Requires action” or “For your information (FYI)”!
4. Send short, straightforward messages (tweets!) !
Audio conference!1. Send out agenda in advance: name + contact
information of person calling meeting, meeting purpose, start time and expected length, names of attendees, etc.!
2. Limit participation to no more than eight people,!3. Be punctual!4. Preface all comments with introduction, own name!5. Avoid interrupting others !
Create your own ‘Facemap’
Action # 3
Dr. S. P. MacGregor [email protected]
And finally, thing you must
remember
1
Dr. S. P. MacGregor [email protected]
It’s not about technology, it’s about people:
A) Build on swift trust, B) Establish norms,
C) Nurture common ground.
MSI logo
Virtual Collaboration: 5 Myths, 5 Tips, and 5 Things to do Tomorrow
Thanks + Good Luck!
Dr. Steven MacGregor ([email protected])
