Verax OSS/BSS Suite - product presentation

Copyright © Verax Systems. All rights reserved.

Verax OSS/BSS Suite Complete "OSS/BSS in-a-box" solution for

ISPs, MSPs, cable and telcos DL228

Verax OSS/BSS Suite is a complete "OSS/BSS in-a-box" service delivery platform (SDP) enabling Communication Service Providers to define, provision, monitor and bill services in convergent, multi-play environments

About Verax OSS/BSS Suite

2 Copyright © Verax Systems. All rights reserved.

Verax Systems’ approach to OSS/BSS


Complete, end-to-end, pre-integrated solution Off the shelf applications for shortest time-to-market Cost-effective: moderate license costs as well as hardware/software requirements Ease of use: first, user friendly OSS and BSS applications do not require top-notch expert knowledge

Solutions delivered using the OSS/BSS Suite

4

Provisioning for DSL, VoIP and HFC services Management of national Optical/IP/MPLS network Fiber optic link provisioning and network management End-to-end Data Center Management End-to-end Optical/ATM network management WiFi service provisioning and billing Provisioning and billing of applications in the SaaS model … and many others


Verax OSS/BSS Suite vs. TMF OSS/BSS stack

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Typical operator applications

BSS Stack

Rating

Customer facing

Billing

Customer mgmt.

Inter- connect

settlement

Fraud mgmt. (FM)

Revenue assurance

(RA)

Product mgmt.

Business Intelligence

(BI)

Payment gateways

Fulfillment

Network facing

Fault Confi-

guration Accounting

Perfor- mance

Security

Lifecycle

Provisio- ning

Inventory C-EIR

Service assurance

OSS Stack


Implemented & available

BSS parts that are customer driven and currently not or partially implemented OSS parts that are customer driven and currently not or partially implemented

Verax OSS/BSS Suite vs. TMF OSS/BSS stack

6

Typical operator applications

BSS Stack

Rating

Customer facing

Billing

Customer mgmt.

Inter- connect

settlement

Fraud mgmt. (FM)

Revenue assurance

(RA)

Product mgmt.


(BI)

Payment gateways

Fulfillment

Network facing

Fault Confi-

guration Accounting

Perfor- mance

Security

Lifecycle

Provisio- ning

Inventory C-EIR

Service assurance

OSS Stack

Billing (BCC)

Customer mgmt. – BCC/TT

Product mgmt.

(PC)


(AC + reports)

Fault (NMS)

Confi- guration (NMS)

Accounting (NMS/AAAM)

Perfor- mance (NMS)

Security (NMS)

Provisio- ning

(PROV/AAAM)

Service Assurance

(AC + reports)


Implemented & available

BSS parts that are customer driven and currently not or partially implemented OSS parts that are customer driven and currently not or partially implemented

OSS/BSS Suite applications


OSS

Network Management

System

AAA Manager

Provisioning

Network Element/Application Modules

SOA communication bus

Core platform

User management

Process management

Administrator Console

Business reports engine

Security audit log

System log

Access right management

BSS

Billing and Customer

Care

Product Catalog

Self Care Portal

Workflow

KPI DashboardTrouble Ticketing

ProvisioningInventory

Verax NMS is a highly scalable IP and other network management system (3GPP, SNMP, CORBA, TL1, Q3/CMIP) featuring full FCAPS (fault, configuration, accounting, performance, security) functionality and network visualization using maps:

Verax NMS (NMS & APM)


Reduction of downtime costs 360 view of IT infrastructure, networks and applications Reduction of issue resolution costs IT service improvement and the increase of customer satisfaction

Verax Trouble Ticketing is a comprehensive customer service and support management application automating and streamlining service desk and incident resolution process, and ensuring SLA (Service Level Agreements) compliance:

Trouble Ticketing (Helpdesk & SLA)


Streamline IT and network operations, ensure SLA compliance and maximize applications and network uptimes Control incident resolution workflow Shorten incident resolution time

AAA Manager (AM) is a GUI front-end allowing

seamless management of multiple AAA servers

such as Radius, Diameter and others:

AAA Manager


Graphically manage user groups and their attributes Observe and report user activity Define attribute templates for uniform provisioning Reduce probability of mistakes Easily manage nested attribute templates, e.g. WiMax attributes

Verax Workflow is a complete BPM (Business Process Management) application enabling a uniform, manageable and process-oriented integration of IT systems, applications, and people:

Workflow


Interconnect disparate systems using J2EE, XML, Web services and other industry standards Automate business processes Update business processes easily and enable incremental roll-out Gain better visibility into business process performance

Product catalog (PC) describes and manages operator’s

product offering:

Product Catalog


Define product categories (e.g. WiFi, WiMax, hardware, SaaS applications and others) Create single purchase or recurring product items Define a fixed price or dynamically rated products Create regular and promotional product bundles containing mandatory and optional products

Customer Care and Billing (CCB) facilitates the billing of operators’ customers for services and products. It also provides “looking glass” functionality grouping all customer data from other applications:

Customer Care & Billing


Manage customers, their services and subscriptions Retrieve billing data from various sources Issue invoices using flexible, fully configurable billing cycles View customer-raised and customer-related incidents and history

Self Pare portal (SCP) allows operators to reduce customer care and call center costs by allowing users to self-manage (e.g. activate new services):

Self Care Portal


Improve customer communication: communicate news, events, new products and other information Reduce customer care costs Improve service with a service rating feature Improve cash flow by presenting outstanding payment information to customers

KPI Dashboard enables automatic gathering and visual presentation of Key Performance Indicators (KPI) for increasing business efficiency and profitability:

KPI Dashboard


Rich graphical presentation of KPIs giving clear and up-to-date image of business condition Efficient decision making based on KPIs resulting in increasing business productivity Reduction of routine reporting costs via a fully automated data gathering process

Administrator Console (AC) and the core platform are shared by all Verax applications and ensure centralized, unified management with enterprise-grade features such as fault tolerance, distributed processing, security, user management, reporting and others:

Administrator Console & core platform


Reduce operating costs via a centralized management console Ensure business continuity with a High Availability configuration Distributing processes on a cluster of cost-effective machines Quickly design and modify business reports

Complete, integrated applications from network to billing that can be deployed together or separately and integrated with other systems via Enterprise Service Bus (ESB) Short time-to-market and deployment times Low operating cost and training fees Open for integration with other applications Low cost of ownership: can be deployed using free or commercial databases and operating systems

Benefits


For more information, please visit veraxsystems.com/en/products/ossbss


http://www.veraxsystems.com/en/products/ossbss�