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Problem Solved Information is everything.

Velrada public sector services brochure

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Page 1: Velrada public sector services brochure

Problem Solved

Information is everything.

Page 2: Velrada public sector services brochure

Velrada has a vision to be the region’s foremost transformational consulting company; where clients come to derive immense value from system and process change.

02 VELRADA

our clients We seek to delight clients by delivering high value outcomes, and building strategic relationships centred around trust and delivery of value. We strive to have all our clients become advocates for our work.

our people We attract and retain the best people through rewarding, empowering and providing opportunities for the team to develop and grow through challenging projects and a positive, sociable work environment.

our company We empower the intellectual capital, know-how and productivity of our people to create a sustainable company that is responsive, progressive and ethically responsible.

We’re here to make a difference.

Page 3: Velrada public sector services brochure

Welcome to Velrada.

Thank you for taking the time to get acquainted with whowe are and what we do. We like to think we do things a littledifferently, as we work with our clients and each other toensure that complex business and systems projects aredelivered successfully.

We don’t just deal in theories, but in the practicalities ofeffecting complex transformation and we aim to only recruittop business and systems consulting people, with a proventrack record in successful delivery.

We’ve demonstrated time and again that a model of a smallgroup of our consultants – with our IP – working within ourclient’s team will guarantee the best result.

We’re here to make a difference – to our clients, our peopleand our company.

Rob Evans

CEO

WELCOME 03

Hello.We’re here to make a difference.

Page 4: Velrada public sector services brochure

Absolute client focus.

Our integrated approach to technology-enabled business transformation, and ability to engage across the entire project lifecycle, is overlaid with significant industry expertise in the state and federal public sector, not for profits, mining, oil and gas, engineering, and utilities.

Our public sector clients face a range of complex challenges in transforming and improving their organisations in response to the opportunities presented by the regional and local Australian economic conditions, as well as other factors such as the move to online service delivery.

Key drivers of engagement in the public sector are:

■ Strategic information management driven by complex operational, communication, process, compliance, risk and environmental management needs across a range of agencies.

■ Operational efficiency, through understanding systems, people and process considerations and enabling citizen centric service delivery initiatives through innovative approaches to solution design and development (e.g. business process reengineering, ICT organisation design, business intelligence and master data solutions, and business continuity and disaster recovery planning).

■ Organisational development, reengineering and change management to support large scale business transformation, and risk and regulatory compliance.

■ Business, technology and systems integration and requirements for strong cross-platform expertise in enterprise resource planning, shared services, and the flow on effects of public sector reform initiatives. Velrada regularly supports public sector clients in structuring, evaluating and managing service delivery by third parties to ensure that they obtain best value in procurement. We also support major e-transformation programs, mostly within high-profile public sector initiatives, providing assurance in end-to-end business analysis cycles, project and program planning, and the setting and measuring of various metrics, including service level agreements and value for money.

04 VELRADA

Page 5: Velrada public sector services brochure

Unique blend of solutions.

RISK & COMPLIANCE Demonstrating value with proactive risk management.

Proactive risk management is now a focus across all projects. We help organisations adopt a holistic approach that encompasses people, process, technology and culture, embedding risk as part of the organisation’s strategic plan. This enables our clients to identify multi-dimensional risks that may impact achieving organisational objectives. Our proactive approach to managing risk that is not compliance-driven enables us to identify opportunities that create value, rather than just avoiding threats.

INTEGRATED & INTELLIGENT OPERATIONS Business efficiency through automation and collaboration.

Integrated Operations Centre projects represent a huge technical and operational undertaking. We are driven by a core team of specialists who have designed and implemented multiple IOCs throughout the region. We leverage our experience in program design and delivery, enterprise solutions, infrastructure services and organisational change management to give confidence in a successful outcome.

OPERATIONAL EFFICIENCY Focused on the push for increased productivity.

The new economic environment is seeing productivity take centre stage as a pillar of sustainable competitive advantage. This has created a strong and immediate need to refine and reengineer organisation, process and support systems. The opportunity is to drive efficiency around operations and asset performance, remove duplication, optimise operations and drive significant cost improvements.

SYSTEMS & ARCHITECTURE Technology capability enables business change.

We have an absolute commitment to business and technology alignment, with a strong, practical understanding of the challenges of managing and optimising operational and information technology ecosystems. We are certified Microsoft Gold partners and have well developed professional practices in Microsoft SharePoint, CRM, BI/SQL as well as integration and enterprise system development experience with SAP, Oracle and Documentum.

INFORMATION MANAGEMENT Deliberate and planned approach delivering agility, enablement and collaboration.

By focussing on business requirements and end user adoption, we help clients remove the barriers of traditional information systems through pragmatic and flexible designs. Our approach ensures the value and integrity of your information asset is realised and that return on investment is maximised.

SOCIAL, MOBILE & WEB Designing and delivering outstanding customer, client and employee experiences.

Realising ROI for your next web, social or mobile project is about getting out of the way of the needs of your audience, allowing them to transact with you where and when they want to. Our team ensures your systems and applications put your users at the heart of the experience; whether building scalable digital marketing or eCommerce platforms with fully integrated channel management and analytics capabilities, or line of business applications deployed across a range of internet enabled devices.

BUSINESS CHANGE Transformation delivered in practice, not just in theory.

Our view of change and transformation centres on supporting fundamental analysis, rethinking and repositioning of business operations. We provide the vision, leadership support, program and project management, and organisational change management to deliver successful outcomes.

CIO ADVISORY Specialist knowledge and advice to realise operational efficiencies.

We provide CIOs, and other senior decision-makers, with relevant and informed expert advice combined with pragmatic solutions to business challenges. These challenges are often focused on operational efficiency, business resilience, business transition, project/program governance and IT/ICT strategies that deliver real value and results. We seek accountability for our consulting engagements and strive to become a ‘trusted advisor’ to our clients through a commitment to delivery in all areas of engagement.

SUBJECT MATTER EXPERTS 05

Page 6: Velrada public sector services brochure

“The time saving allows more focus on valuable tasks like getting out into the field to work directly with the traditional owners.”

WA State Government Department

A proven track record of success.

06 CASE STUDIES

Approvals management system revolutionises land-use approvals and dramatically reduces costs.

SUCCESS STORY: MAJOR PUBLIC SECTOR AGENCY (WA) APPROVALS MANAGEMENT SYSTEM

Velrada delivers an innovative, online citizen-centric service delivery solution leveraging existing technology and reducing TCO.

SUCCESS STORY: MAJOR PUBLIC SECTOR AGENCY (WA) ONLINE CITIZEN-CENTRIC SERVICE SYSTEM

Velrada’s track record in enterprise content management was instrumental in the successful implementation of a solution with over

SUCCESS STORY: MAJOR PUBLIC SECTOR AGENCY (WA) KNOWLEDGE MANAGEMENT SYSTEM

Page 7: Velrada public sector services brochure

VALUE 07

Industry focused, subject matter experts.Our depth of industry knowledge comes from hundreds of projects successfully delivered. Our subject matter expertise comes from doing, not just talking about it. It gives us the confidence to work with our clients as partners, to solve their problems.

Track record of delivery.We’re practical, hands-on and have delivered complex projects for enterprise public sector clients, global resources players, and a range of mid-tier commercial organisations.

Local knowledge international experience.We live at the sharp end of our client’s business issues and our people a drawn from a range of backgrounds including tier one consulting firms such as CapGemini, Oracle, Microsoft and Andersen.

Change, risk and project management.We have a business consulting team that specialises in organisational change, risk and project management – disciplines often overlooked until there is a problem.

Business and technology alignment.We focus on the user and the business problem, not the technology; this is absolutely at the core of how we operate.

Our vision is to be the region’s leading transformational consulting company where clients come to derive immense value from system, organisation, and process change. We have a proven track record and an absolute commitment to aligning technology to business requirements.

Value without compromise.

Page 8: Velrada public sector services brochure

Want to know more? p. +61 8 6460 0290 f. +61 8 9321 3629 e. [email protected]

Or come and find us online. www.velrada.com

Perth.Level 22 140 St Georges Terrace Perth WA 6000

Melbourne.Level 10 50 Market Street Melbourne VIC 3000

Singapore.C/ - MGI & Associates60 Robinson Road 11 - 01 Bank of East Asia Building, Singapore

Adelaide.Suite 506 147 Pirie StreetAdelaide SA 5000

About VelradaOur vision is to be the region’s foremost transformational consulting company where clients come to derive immense value from system, organisational, and process change. We have grown to over 80 consulting staff with a presence in Perth, Adelaide, Singapore and Melbourne, and we ranked 2nd in the 2011& 2012 SmartCompany SMART50 awards, as well as 5th in the 2013 BRW Fast Starters. Our industry focus is on State & Federal Government enterprise, financial services, Earth resources and associated EPCM services.

Public SectorPartner of the Year

F I N A L I S T

Partner Network

MAPA2012