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ValueRx [email protected]
2© Barry Libert, Not to be distributed
Its time to Play Jeopardy
Please phrase all of your answers in the form of a question!
4
1st Category: Creating Value
C$100 -- The Patriots
i $200 – It can help with your spelling
l $300 -- Trees are worth $150 here
e$400 -- It was invented in 1494
5
2nd Category: Is HC Different?
I $100 – They are called patients
c$200 – Peers are preferred source
$300 – Even not-for-profits measure it
f $400 – Every one uses it
6
The numbers tell all…
0
500
1,000
1,500
2,000
2,500
3,000
1981 1983 1985 1987 1989 1991 1993 1995 1997 1999
Year
Market Value Book Value
Millions ($)
2001
7
…for Health Care as well
0
500
1,000
1,500
2,000
2,500
3,000
3,500
19811983 1985 1987 1989 1991 1993 1995 1997 1999
Year
Market Value Book Value
Millions ($)
2001
8
� Invest in relationships
oUnderstand the risks
i Get and stay connected
nMeasure what matters
The 4 Rules of Success
9© Barry Libert, Not to be distributed
Its Now Time for Double Jeopardy
All the dollar values are doubled
12
� Old: Buildings and money
New: Customers, Employees, Providers
, Next: All of the above
•Rule 1: Invest in relationships
18
� Old: In Doctor’s offices
’ New: Across the organization
eNext: With everyone, everywhere: 24 X 7
•Rule 3: Get and stay connected
27
� Invest in relationships
oUnderstand risks
oGet and stay connected
nMeasure what matters
The 4 Rules of Success
28© Barry Libert, Not to be distributed
“If I fulfill this oath and do not violate it, may it be granted to me to enjoy life. If I transgress it…
may the opposite of all this be my lot."
-- Hippocrates, 377 BC